This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
For government to perform at its best, members of the SES should beheld accountable for managing healthy, high-performing agencies and recruit, retain and developtop talent through improved hiring and leadership development. The government should also do more to grow its own talent and continually develop current executives.
This past summer, the Office of Management and Budget and the General Services Administration issued a challenge : Create a toolkit of effective approaches to increase public participation and community engagement in government. Evaluating results and continually learning Evaluations are crucial for improving publicengagement.
Local councils are turning more to AI and changing technology to continue transforming publicservices and living standards across the country These changes align with the government’s ‘plan for change’ and unlock 45 billion in efficiency savings through technology.
Every day, federal leaders are asked to solve problems, engage stakeholders and ensure processes run smoothly. Learning how to develop and use innovative solutions to navigate bureaucratic hurdles helps leaders in government best serve the public. Understand human-centered design Federal employees work for the American public.
During AWS re:Invent 2024, an Innovation Session presented by Worldwide Public Sector Vice President Dave Levy illustrated how AWS empowers customers to innovate and tackle critical challenges faster and more efficiently using cloud technology and generative artificial intelligence (AI ).
We are proud to announce the winners of the Annual NextGen PublicService Awards for superior publicservice and achievement. The awards recognize deserving individuals selected from the publicservice community for their intelligence, exuberance and dedication to improving and invigorating government.
In an effort to bring a new generation of diverse young talent into government, the Partnership for PublicService launched the Future Leaders in PublicService Internship Program. Gianna Juarez participated in the program this past summer as a public policy intern at the Department of Commerce.
We emphasize the unusual size and scale of the transformation they will be part of and why this creates opportunities to develop valuable new skills. We’ve also learned that it’s vitally important to be clear about what the public sector offers in terms of non-financial benefits. Visit the AWS Institute
Google recently commissioned IDC to conduct a study that surveyed 161 federal CAIOs, government AI leaders and other decision makers to understand how agency leaders are leading in this new AI era – and the value they are already bringing when it comes to AI governance, collaboration, and building public trust and citizen engagement¹.
It’s critical for anyone invested in the future of publicservice. This assistant could draft policies, answer public inquiries, and create reports in seconds. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in publicservice.
In fact, each twist and turn on your career journey contributes to your overall unique insights and experience as a public servant. In this engaging keynote session, we’ll explore how embracing new opportunities, roles or responsibilities can truly heighten your professional purpose. Should I Stay or Should I Go?
Recently, the Partnership for PublicService has applied a more inclusive and participatory approach to the way it measures the employee experience. In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization.
To productively move forward, it is important to incorporate self-awareness and engage others, competencies included in the Partnership for PublicService’sPublicService Leadership Model. Great job” lands differently than “You stayed calm when engaging with a difficult customer and helped find a solution.
The group emphasized the importance of a multi-stakeholder approach to developing and implementing governance strategies to achieve shared objectives. AWS is committed to engaging diverse perspectives from industry, civil society, and governments to promote responsible AI development and collaboration.
Since 2001, the Partnership for PublicService has worked to build a better government and a stronger democracy, developing nonpartisan solutions to help federal agencies, leaders and employees effectively serve the public. Heres a look back at the highlights of our year.
From July 23-24 in Austin, Texas , join more than 500 leaders across education and state and local government to learn how advancements in cloud technology are shaping the future of education and publicservices. There is no cost to attend; register now to secure your spot.
In todays rapidly evolving landscape, leadership coaching is an indispensable tool for enhancing performance, fostering development and driving a culture of continuous improvement across all levels of government. A critical decision for government entities implementing coaching programs is whether to engage internal or external coaches.
Entirely new opportunities can emerge—built on the underlying DPI, as PayTM has done in India , building on the country’s Unified Payments Interface (UPI) to develop the largest digital payments, commerce, and financial services platform in India, used by more than 300 million people.
They need to identify and prioritize the biggest risks and then build an approach to address those risks in a way that maintains services while delivering benefits in terms of agility and risk mitigation. Public sector organizations can use the AWS solution guide for legacy transformation to develop a structured plan to address legacy.
Here are three key takeaways from the event: AI is revolutionizing publicservice delivery Our latest AI innovations are truly powering the next wave of transformation and mission impact across the public sector. A key takeaway from the event was the need to empower public sector workers with safe and secure AI tools.
Federal agencies must responsibly use AI to keep up, applying new tools to work more efficiently and improve publicservices. Strategic implementation : The program guides leaders as they craft and develop plans to implement AI strategies that align with agency missions.
One year ago, we launched the PublicService Leadership Institute , the preeminent place for publicservice leadership perspectives, programs and policies. Over 90% also reported developing new relationships with people they plan to collaborate with in the future. We met that expectation.
“This supervisory training helps drive engagement by teaching managers how to effectively set clear goals, give constructive criticism, recognize achievements and identify areas for development,” said Elias Hernandez, SBA’s chief human capital officer. But this is still a challenging issue for many agencies.
That’s the central question of the IMAGINE conference from Amazon Web Services (AWS), a two-day, no-cost event for state and local government and education leaders. Attendees can also engage with the Cloud Innovation Centers team to learn more about the innovative work AWS customers are doing in universities around the world.
This post outlines how AWS tools and services can support government agencies in adhering to Australia’s AI Ethics Principles when developing AI and machine learning (ML) solutions. You can find our AWS Responsible AI Policy describing responsible AI requirements for the use of our AI/ML services as well as prohibited uses.
Securing critical digital assets is vital to continue delivering key publicservices in a crisis, as citizens depend on many of these services more than ever in austere conditions. Moving digital assets to the cloud is one of the first steps governments can take to secure their publicservices against large-scale disruptions.
The ADHA partners with AWS to help power digital health services and explore cloud computing innovations that can transform healthcare Throughout her career, Cattermole has championed the development of female leaders and role models in publicservice. You became CEO of the Agency in 2020. My Agency is my inspiration.
I had an opportunity to do just that and recall the recent 2022 Government Changemakers Summit , one of the premier leadership development and policy convenings. It also provided attendees with the time and space to reflect on the core aspects—and impact—of effective publicservice leadership. What’s at stake?
Engage your leadership with your newfound expertise and elevate your career. Network with your public sector community and cross industry experts: Connect with fellow leaders, Google Cloud experts, and industry peers and partners. Make your budget stretch further and invest in your professional development.
New research by the Partnership for PublicService and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 out of 100, a 4.5
Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Employee Engagement. Leadership Engagement. Committed leadership is key to successful internal change.
The Partnership for PublicService , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.
Focusing on the core tenets of our PublicService Leadership Model , the program helps professionals in mission-support roles make a positive impact at their agency and develop as leaders. Featured participants included: Lance Hitt, Labor Relations Supervisor, Bureau of Fiscal Service. Apply today!
The NextGen PublicService Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen PublicService Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.
Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for PublicService with support from Medallia.
Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience publicservices and the way agencies operate. In Dearborn, Mich., That's real-world impact.
Employed correctly, this framework enables leaders to design and shape services with people rather than for them, working iteratively with customers and other stakeholders to develop solutions to public needs. Design: As you begin to think about solutions to these problems, start by engaging in root cause analysis.
Discover and Communicate Your Strengths with Falland Hamilton, Manager, National Geospatial-Intelligence Agency From the cradle to the cubicle, we often devote more time to dwelling on our shortcomings than developing our strengths. To be successful in your job and advance your career, you also need to develop emotional intelligence (EI).
Furthermore, federal leaders are stewards of the public’s trust , so when they model trust practices for their teams, those teams connect with and engage the public more effectively. How to build trust as a leader How can leaders develop trust within their teams and agencies? Trust is about behavior.
AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better publicservices. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?
Improving the customer experience First, we welcomed two finalists in the Sammies’ Emerging Leaders category: Andrea Fletcher , chief digital strategy officer for the Centers for Medicare and Medicaid Services, and Kyle Gardiner , a senior policy analyst at the Office of Management and Budget. and abroad.
Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining publicservices and managing infrastructure needs. Regularly updating financial models and engaging in long-term fiscal strategy development can provide a clearer roadmap for sustainability.
The Intelligence Community has been near the top of the Best Places to Work in the Federal Government® rankings for the past decade, placing fourth in 2021 out of the 17 large agencies rated by the Partnership for PublicService and Boston Consulting Group. A mission that matters. Then what are you waiting for? The IC is hiring.
The shift to remote work, whether universal or not, represents a significant challenge for public officials focused on economic development. And for local governments engaged in business location incentive negotiations with private employers, the prospect of remote or hybrid workers must now be explicitly addressed. 708 (1996).
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content