Partnership for Public Service

JULY 24, 2024

Employed correctly, this framework enables leaders to design and shape services with people rather than for them, working iteratively with customers and other stakeholders to develop solutions to public needs. Design: As you begin to think about solutions to these problems, start by engaging in root cause analysis.

Development 52

Development Engagement Public Service Implementation 52

Partnership for Public Service

NOVEMBER 25, 2024

To productively move forward, it is important to incorporate self-awareness and engage others, competencies included in the Partnership for Public Service’s Public Service Leadership Model. Great job” lands differently than “You stayed calm when engaging with a difficult customer and helped find a solution.

Leadership 59

Leadership Public Service Engagement Communications 59

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

Engagement 52

Engagement Public Service Implementation Leadership 52

Partnership for Public Service

NOVEMBER 13, 2024

Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization.

Leadership 59

Leadership Cultivation Public Service Engagement 59

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 out of 100, a 4.5

Engagement 52

Engagement Leadership Communications Public Service 52

Partnership for Public Service

NOVEMBER 20, 2024

During times of change, these career executives are a source of stability, bridging gaps in mission and service delivery, serving as stewards of agency workforces and resources, and directly communicating with and supporting incoming political leadership. Learn more about Engaging Others 3. Learn more about Becoming Self-Aware 2.

Leadership 59

Leadership Government Public Service Stewardship 59

AWS Public Sector Blog

JANUARY 31, 2023

In this blog post, we build on that foundation and present an architecture pattern using Amazon Web Services (AWS), composed of a curated set of microservices, that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services.

Public Service 52

Public Service Public Sector Security Government Agency 52

Partnership for Public Service

NOVEMBER 7, 2023

Benefits for leaders based on the Public Service Leadership Model DiSC assessments are particularly beneficial in the development of two competencies of the Public Service Leadership Model: becoming self-aware and engaging others.

Leadership 52

Leadership Public Service Engagement Development 52

GovLoop

APRIL 4, 2023

Discover and Communicate Your Strengths with Falland Hamilton, Manager, National Geospatial-Intelligence Agency From the cradle to the cubicle, we often devote more time to dwelling on our shortcomings than developing our strengths. To be successful in your job and advance your career, you also need to develop emotional intelligence (EI).

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Development Communications Management Leadership 52

AWS Public Sector Blog

SEPTEMBER 30, 2024

It’s critical for anyone invested in the future of public service. This assistant could draft policies, answer public inquiries, and create reports in seconds. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

Local Government 75

Local Government Government Public Sector Public Service 75

Government Technology Insider

NOVEMBER 12, 2024

A human capital management (HCM) system that is cloud-based, built on human-centered design principles, and leverages AI and automation will empower HR teams to accomplish more and deliver better service while still offering employees human interaction and a seamless, personalized experience.

Management 52

Management Leadership Government Agency Public Service 52

Partnership for Public Service

APRIL 27, 2023

Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Employee Engagement. Leadership Engagement. Committed leadership is key to successful internal change.

Leadership 98

Leadership Public Service Communications Engagement 98

Partnership for Public Service

AUGUST 27, 2024

Improving the customer experience First, we welcomed two finalists in the Sammies’ Emerging Leaders category: Andrea Fletcher , chief digital strategy officer for the Centers for Medicare and Medicaid Services, and Kyle Gardiner , a senior policy analyst at the Office of Management and Budget. and abroad.

Development 97

Development Budgeting Public Service Management 97

Partnership for Public Service

OCTOBER 30, 2024

“This supervisory training helps drive engagement by teaching managers how to effectively set clear goals, give constructive criticism, recognize achievements and identify areas for development,” said Elias Hernandez, SBA’s chief human capital officer. But this is still a challenging issue for many agencies.

Management 52

Management Supervision Accountability Engagement 52

Partnership for Public Service

JUNE 27, 2024

As a recent participant, I’ve experienced first-hand how an IPA detail can be transformative, offering a chance to develop professionally and contribute significantly to another organization’s mission. The transition from federal terrains to a non-profit dedicated to public service innovation.

Strategic Planning 64

Strategic Planning Cultivation Public Service Advocacy 64

Google Public Sector

FEBRUARY 20, 2024

Engage your leadership with your newfound expertise and elevate your career. Network with your public sector community and cross industry experts: Connect with fellow leaders, Google Cloud experts, and industry peers and partners. Make your budget stretch further and invest in your professional development.

Education 96

Education Public Sector Government Sustainability 96

Partnership for Public Service

APRIL 2, 2024

The Partnership for Public Service, in collaboration with the IBM Center for the Business of Government , convened federal service delivery leaders for a roundtable conversation on ethical artificial intelligence and benefits delivery.

Government 64

Government Implementation Public Service Translation 64

Partnership for Public Service

FEBRUARY 15, 2023

Focusing on the core tenets of our Public Service Leadership Model , the program helps professionals in mission-support roles make a positive impact at their agency and develop as leaders. Featured participants included: Lance Hitt, Labor Relations Supervisor, Bureau of Fiscal Service. Apply today!

Leadership 98

Leadership Labor Relations Public Service Financial Management 98

Partnership for Public Service

SEPTEMBER 19, 2024

In today’s federal government, the synergy between the customer experience, the employee experience and the digital experience is essential for delivering good public services. When employees are engaged, supported and empowered, they are more motivated to provide high-quality service , which directly enhances the customer experience.

Government 59

Government Public Service Leadership Development 59

Partnership for Public Service

AUGUST 8, 2023

The Partnership’s Public Service Leadership Model offers four core competencies that will help you lead no matter your level or role: becoming self-aware, engaging others, leading change and achieving results. Understand your morals and values, as well as how they shape your personal development and your interaction with others.

Leadership 52

Leadership Public Service Engagement Development 52

Partnership for Public Service

JANUARY 17, 2024

During the 35-day government shutdown in 2018-2019, the Partnership hosted a Facebook Live with Virginia Hill , a senior executive coach and facilitator at the Partnership’s Public Service Leadership Institute , and Mika Cross, a strategic advisor to federal leaders on employee engagement.

Government 52

Government Public Service Engagement Leadership 52

Community and Economic Development Program of UNC

DECEMBER 15, 2022

The shift to remote work, whether universal or not, represents a significant challenge for public officials focused on economic development. And for local governments engaged in business location incentive negotiations with private employers, the prospect of remote or hybrid workers must now be explicitly addressed. 708 (1996).

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Economic Development Development Local Government Laws 53

Google Public Sector

OCTOBER 16, 2024

Gemini in GDC empowers public sector agencies to build next-generation AI agents designed to improve efficiency and effectiveness across departments. 36% of federal agencies identify the lack of in-house AI skills and expertise as a major challenge, highlighting the crucial need for developing the AI workforce.

Public Sector 129

Public Sector Security Cultivation Public Service 129

GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Government Public Service Communications Constituents 102

Partnership for Public Service

MAY 15, 2023

Furthermore, federal leaders are stewards of the public’s trust , so when they model trust practices for their teams, those teams connect with and engage the public more effectively. How to build trust as a leader How can leaders develop trust within their teams and agencies? Trust is about behavior.

Public Service 98

Public Service Leadership Accountability Communications 98

AWS Public Sector Blog

APRIL 25, 2024

We emphasize the unusual size and scale of the transformation they will be part of and why this creates opportunities to develop valuable new skills. We’ve also learned that it’s vitally important to be clear about what the public sector offers in terms of non-financial benefits. Visit the AWS Institute

Public Sector 81

Public Sector Public Service Communications Development 81

Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.

Communications 52

Communications Public Affairs Coordinator Social Media 52

Partnership for Public Service

DECEMBER 13, 2022

The Partnership for Public Service hosted two engagements last month to strengthen federal talent pipelines and provide jobseekers with better access to federal opportunities in the Western United States. In collaboration with the Volcker Alliance, we hosted a virtual Career Expo on Nov. Understand the process.

Education 52

Education Public Service Engagement Development 52

AWS Public Sector Blog

JULY 23, 2024

The group emphasized the importance of a multi-stakeholder approach to developing and implementing governance strategies to achieve shared objectives. AWS is committed to engaging diverse perspectives from industry, civil society, and governments to promote responsible AI development and collaboration.

Government 84

Government Public Sector Government Agency Implementation 84

Partnership for Public Service

FEBRUARY 5, 2024

Note: According to research from the Partnership for Public Service, the federal workforce is as racially diverse as the U.S. population at large , but there continue to be racial disparities within the Senior Executive Service , whose members serve in top federal positions just below presidential appointees.

Leadership 59

Leadership Public Service Nonprofit Development 59

Google Public Sector

NOVEMBER 19, 2024

Google recently commissioned IDC to conduct a study that surveyed 161 federal CAIOs, government AI leaders and other decision makers to understand how agency leaders are leading in this new AI era – and the value they are already bringing when it comes to AI governance, collaboration, and building public trust and citizen engagement¹.

Security 90

Security Public Sector Leadership Public Service 90

AWS Public Sector Blog

OCTOBER 2, 2024

Entirely new opportunities can emerge—built on the underlying DPI, as PayTM has done in India , building on the country’s Unified Payments Interface (UPI) to develop the largest digital payments, commerce, and financial services platform in India, used by more than 300 million people.

Government 78

Government Public Sector Development Nonprofit 78

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich., That's real-world impact.

Public Sector 92

Public Sector Government Constituents Security 92

Open Access Government - Technology News

JULY 22, 2024

AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better public services. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?

Public Sector 59

Public Sector Public Transportation Public Service Communications 59

GovLoop

APRIL 5, 2024

In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. Applying for public services should be as easy as online shopping. And when agencies fall short, we remember.

Constituents 59

Constituents Engagement Legislation Government Employee 59

American City & Country

AUGUST 28, 2024

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. Regularly updating financial models and engaging in long-term fiscal strategy development can provide a clearer roadmap for sustainability.

Government 72

Government Budgeting Public Sector Sustainability 72

Partnership for Public Service

FEBRUARY 22, 2024

Almost 400 such leaders gathered last week at the 2024 Senior Executive Leadership Summit , co-hosted by the Senior Executives Association and the Partnership for Public Service. It is also critical for leaders to understand the complex systems in which they lead and develop others. It is not just where you work, but how.

Leadership 52

Leadership Public Service Public Health Development 52