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Reimagining unemployment contact centers

AWS Public Sector Blog

Demo of Amazon Connect for unemployment insurance. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. Learn more by watching the demos in this post and explore case studies and related content below.

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AWS re:Invent 2024 recap for government agencies

AWS Public Sector Blog

At AWS re:Invent 2024 , which took place last December in Las Vegas, Amazon Web Services (AWS) unveiled an array of cutting-edge innovations during a week of keynotes, innovation talks, breakout sessions, product launches, interactive demos, and networking opportunities.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The program will culminate with the 2023 AWS GovTech Accelerator demo day at the State of GovTech conference on November 14. The platform can improve public safety by automating alerts, encouraging citizen reporting and enhancing operational efficiencies—ultimately saving law enforcement agencies time and resources.

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Google Public Sector takes center stage at Next ‘25 - Sessions you can't miss

Google Public Sector

Event keynotes, lightning talks, breakouts, showcase demos, spotlights, solution talks, and more will provide you with valuable new insights, along with a viable roadmap to help refine your day-to-day operations and long-term strategies via Googles full-stack technology platform.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

The Lambda function’s call to Amazon Textract is made asynchronously so that Lambda does not have to wait until the result of the operation to complete processing. The response to the asynchronous operation is a job identifier (JobId). Save the file on your local machine as “textract-demo-vpc.yaml”. Choose Raw. Choose Raw.

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AWS launches AWS Healthcare Accelerator Global Cohort for Workforce Development

AWS Public Sector Blog

Through the accelerator, startups can experiment with AWS technologies and accelerate growth with foundational knowledge of cloud architecture, operations, and data. The program culminates with a demo day, where startups showcase their technology. Demo day to acquisition in one year is pretty amazing.”.

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Get excited for re:Invent 2023: A public sector guide

AWS Public Sector Blog

Visit the AWS Aerospace & Satellite kiosk demos at the Venetian to explore satellite data, design your planetary dream home with generative AI, and more. See the SeloVerde 2.1