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Demo of Amazon Connect for unemployment insurance. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. Reduce average handle time Every minute counts when youre understaffed and call volumes escalate.
At AWS re:Invent 2024 , which took place last December in Las Vegas, Amazon Web Services (AWS) unveiled an array of cutting-edge innovations during a week of keynotes, innovation talks, breakout sessions, product launches, interactive demos, and networking opportunities.
Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. We recently launched a Google Public Sector partner demo portal, which makes it easy for our partners to share and present Google Public Sector solutions to customers.
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Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.
It provides a broad set of capabilities needed to build generative AI applications with security, privacy, and responsible AI. For this solution, we cover the technical implementation using Anthropic’s Claude 3.5 The following screenshot shows the Upload documents page of the developed demo. Steps 5 to 6 : a.
Engineers mapped out the build and launched a working demo in October 2022. Having our cloud infrastructure and services on AWS helps simplify our development process and maintain security,” said Panwar. All interactive elements are preserved in the recording.
This post builds on the core concepts of LZA so a basic understanding of LZA is necessary to implement the solution. To learn about LZA, check out the AWS Solutions Library and Implementation Guide. To learn about LZA, check out the AWS Solutions Library and Implementation Guide.
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Tailored for IT professionals, administrators, and decision-makers in government agencies, these readiness days offer practical, actionable insights to help you drive secure productivity, efficiency, and innovation in your organization. Reserve Your Spot Today! Is Lunch Provided?
Teamwork is essential when cities and counties plan to buy new systems and equipment, says Gary Mitchell , director of SLED (state, local and education) business development at Iron Mountain Government Solutions , a company that provides secure management of data and assets; it works to protect, connect and activate high-value customer data.
You can expect to learn about cloud practitioner and technical essentials, delivering innovation, and creating a security compliant cloud environment. Hear AWS technical experts who support government customers explain key features and use cases, share best practices, and walk through brief technical demos. AWS Cloud for your mission.
I am a researcher and entrepreneur specialised in cryptography and have more than 27 years of experience in the security industry, with a specific interest in designing and developing secure cryptographic primitives (homomorphic encryption, anonymous credentials, etc.)
Those who slow-walk cloud adoption in hopes of a compromise often face issues such as inconsistent standards, confusion, security risks, and cost overruns. Include live demos in vendor evaluations for real-world solution analysis. Many recognize the value of the cloud but are hesitant to abandon familiar legacy systems.
Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support. Developing a detailed implementation roadmap, complete with milestones, timelines, and assigned responsibilities, guides the systematic rollout of digital solutions.
We’ll support you every step of the way, from choosing the right cloud infrastructure to your solution’s implementation. You can find out more about our security model here. End-to-end AI with core tools : With your developers and our core tools, you can create fully customizable AI models tailored to your needs.
Newsworthy Highlights Microsoft Modern Work, Security, and Surface Evangelist to Speak at Upcoming Cloud Security Event The Cloud Security and Compliance Series (CS2), Summit 7's bi-annual conference series, is excited to announce Rodel Alejo, Director, Partner GTM Strategy Modern Work, Security, Surface and SMB Leader, as a CS2 speaker.
Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support. Developing a detailed implementation roadmap, complete with milestones, timelines, and assigned responsibilities, guides the systematic rollout of digital solutions.
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