Remove Coordinator Remove Engagement Remove Public Face
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Passport to Success: How One Intrepid Library Marketer Hatched a Plan To Bring People Back to the Library

Super Library Marketing

Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. For our libraries, we wanted to increase circulation and engagement. We wanted people to engage with one of our wonderful librarians.”. This particular project was so good, that it deserves an entire post.

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Every Project Needs a Plan

GovLoop

Agencies that have a clear CX strategy and coordinated CX programs to carry it out. Start by adding CX to contract requirements, especially for projects that will be public-facing. Agencies that are structured primarily around customer needs and have the tools to measure that performance. Foundational.

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Federal government cuts target civil society

Rebuilding Place in Urban Space

We are actively engaging in discussions with like-minded organizations and partners to ensure that the impact of our collective efforts endures. At least eight national organizations saw their technical assistance contracts with HUD terminated following the DOGE review of their public-facing sites.