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Building Civic Trust Through Civic Tech

GovLoop

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. The benefits of thoughtful civic tech are big, and include the potential to promote constituent trust.

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How to Effectively Plan Your Public Involvement Initiative for Transport

Social Pinpoint

From urban planning and public transportation development to local government projects, the public should always play a vital role in the decision-making process and have their voices heard. This new service was slated to launch in fall 2021 – just a few months later.

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National Volunteer Week: April 16th-22nd

Rebuilding Place in Urban Space

It’s good business' " One of the many regrets I have is not getting a PhD in planning. Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials.

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20th anniversary of the blog| Urban revitalization systems thinking's greatest hits: Part two -- not transportation

Rebuilding Place in Urban Space

Rational planning is pretty static at least to me, with constrained scopes and less willingness to change approaches and recommendations as new information is uncovered. Once too, I misheard a presentation at a conference, and I thought the presenter said she applies "graphic design" approaches to urban planning.