AWS Public Sector Blog

FEBRUARY 2, 2024

Translation: Solving the problems of yesterday will not prepare your organization to thrive in the face of future challenges. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub. Don’t just redo what has been done for decades,” he said.

Operations 189

Operations Local Government Security Public Sector 189

Google Public Sector

SEPTEMBER 30, 2022

Intelligent virtual agents are enabling agencies to address constituent questions and provide routine information at scale. Content Governance - Content quality controls are important because intent responses are constituent-facing (chatbot or call center). AppSheet can create approval workflows before content is published.

Management 98

Management Translation Social Services Constituents 98

Google Public Sector

FEBRUARY 9, 2023

Our solution suite includes: Efficient operations tools like automated paper intake processing ( Document AI ), support workflow automation ( Contact Center AI ), and scaled translation tools ( Translation AI ) to help workforce & education partners streamline operations and save time and labor.

Development 93

Development Translation Public Sector Education 93

GovLoop

AUGUST 28, 2024

Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments; or if staff are unavailable to offer assistance in a timely manner,” the Center for American Progress reports.

Translation 52

Translation Constituents Public Programs Government Agency 52

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. This translates to an average cost of $6.75 Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130

Outreach Public Sector Constituents Campaign 130

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. However, an abundance of data doesn't inherently translate into increased scientific insights.

Education 98

Education Government Public Sector Constituents 98

Google Public Sector

JUNE 22, 2023

With the well-being of families and communities at risk, states needed to go live with the HAF portal quickly to get funds to constituents in need. A combination of core Google Cloud serverless technologies like Google Kubernetes Engine (GKE), Firebase , Google Translate , Cloud SQL , BigQuery , and Looker worked to accommodate this.

Local Government 108

Local Government Outreach Translation Constituents 108

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Virtual agents powered by Contact Center AI offer personalized support, while Translation AI and Document AI help with accessibility.

Public Sector 64

Public Sector Government Translation Constituents 64

AWS Public Sector Blog

NOVEMBER 16, 2022

Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

Public Sector 147

Public Sector Local Government Supervision Operations 147

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 40

Public Sector Translation Constituents Local Government 40

Government Technology Insider

AUGUST 6, 2024

As a program serving a diverse group of constituents, UI programs must be able to adapt to changes in constituent demands, changes in legislation, and changes in economic conditions, without requiring a disruptive system overhaul.

Constituents 52

Constituents Translation Legislation Implementation 52

Government Technology Insider

OCTOBER 16, 2024

JB: AI and automation solutions can support transformative modernization by enabling state and local agencies to provide personalized experiences for constituents. IVAs use automation to provide language translation, augmenting live agents, and phone and online payment services. In addition, AI can be used for predictive scheduling.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

GovLoop

APRIL 29, 2024

For example: A lawmaker who might not understand the need to upgrade network infrastructure will likely see the value of providing constituents with more reliable and secure services. AI chatbots also can use natural language processing to provide quicker, more accurate responses to many constituent queries.

Strategic Planning 52

Strategic Planning Legislation Constituents Translation 52

GovLoop

AUGUST 21, 2023

Translating the Complexity Ad Hoc’s business concentrates on helping government agencies better serve the public by building web and mobile applications that provide good digital experiences. But recent developments in AI have made the technology very good at translating, Smith observed. “An

Government 52

Government Translation Constituents Government Agency 52

Google Public Sector

JUNE 21, 2022

Machine learning (ML) and artificial intelligence (AI) are creating more personalized and easier digital experiences for constituents. Would it benefit from one of the AI building blocks such as vision for detecting objects, conversation, translation, text analysis or tabular data with lots of rules. million and 1.2

Public Sector 52

Public Sector Constituents Translation Government Employee 52

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. This translated into substantial enhancements in operational efficiency and a jaw-dropping reduction in labor costs, plummeting from $3.5

Constituents 52

Constituents Government Agency Operations Translation 52

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. However, an abundance of data doesn't inherently translate into increased scientific insights.

Education 52

Education Government Public Sector Constituents 52

GovLoop

OCTOBER 7, 2022

The pandemic made such inefficiency even more glaring – and constituents less tolerant of it. She provided a four-step approach to making processes faster, simpler and easier for both constituents and public-sector workers. It must state why you are doing this and how will it benefit constituents. “If

Constituents 52

Constituents Translation Government Public Sector 52

GovLoop

OCTOBER 31, 2023

That’s the thing: Freed of grunt work, they have more bandwidth for listening to constituents and solving their problems. But they could replace paralegals, personal assistants and translators.” Chatbots “cannot yet duplicate the work of lawyers, accountants or doctors,” noted a recent article in The New York Times.

Translation 59

Translation Social Services Constituents Accountability 59

Center for Community Progress

MAY 2, 2023

laughs) I don’t think I’ve fully arrived, yet, but one challenge is the translation jump across state policy, legislation, and even philosophy of approach. What have been some of your biggest challenges in running a land bank so far? Leslie : Well, I’ve had this role for all of two months!

Housing 96

Housing Development Community Development Outreach 96

Social Pinpoint

DECEMBER 5, 2022

Incorporation of Google Translate so microsite users could change the page(s) to their native language (a vital component for public transit and municipalities when it comes to Title VI of the Civil Rights Act).

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Barrett & Greene

JULY 11, 2023

As someone who has worked at both the state and federal level, the differences are striking and suggest that some serious thought should be given to translating some valuable lessons of state budget processes and policies to the federal level. ​

Budgeting 40

Budgeting Legislation Advocacy Sustainability 40

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. Its inaction also translates into a financial loss for the community.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

Disaster Planning and Emergency Management

FEBRUARY 6, 2020

But how does this translate into community resilience? This must be stronger than factionalism in the constituent population. This is an association of people from diverse backgrounds whose cohesion derives from an overwhelming emphasis on a common aim.

Laws 52

Laws Management Translation Community Engagement 52

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Live Translated captions. Custom Together mode scenes. Timeline markers in Teams meetings recordings (join/leave meetings).

Public Sector 98

Public Sector Security Communications Government 98

Google Public Sector

OCTOBER 16, 2024

This year, we’re seeing incredible momentum among our customers who are digitally transforming with AI to support their missions -- ranging from using gen AI for language translation, to building an AI-powered microscope to identify cancer, to helping identify underground water leaks.

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Public Sector Security Cultivation Public Service 143

Public Policy Blog

JUNE 16, 2013

It’s through the strategy and policy produced by elected officials, that administrative professionals translate, create context for, and craft these campaign promises into actual deliverable results to the publics and constituencies. Image: Wikipedia.

Leadership 52

Leadership Elected Officials Public Administration Supervision 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

19 This support was translated into extreme lobbying power in Congress, which ensured that the two companies did not lose the subsidies. In this case, that means that primary market lenders, a very important constituency in the U.S.

Press Release 52

Press Release Housing Regulations Implementation 52

Public Purpose - An Independent Advisory Company

NOVEMBER 24, 2024

And just as much, innovations that emerge from the people and places who are “in the rules” are often not translated effectively into day-to-day practice. Stop Telling Constituents They Are Wrong Jennifer Pahlka is an astute and experienced analyst and a seasoned practitioner of the art and science of good government.

Regulations 59

Regulations Public Sector Government Constituents 59