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Designing an Accessible and Equitable Experience for Constituents Accessing Unemployment Insurance

Government Technology Insider

State governments across the United States have made it a priority to deliver improved customer experiences as a means of increasing trust and satisfaction with public services. During the COVID-19 pandemic and ensuing social challenges, equity gained momentum as a key characteristic of government services.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

State and local tax agencies process millions of tax filings and collect billions of tax dollars annually to support essential public services in health, safety, and education, as well as critical infrastructure such as roads and utilities.

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Empowering Governments with Adaptive AI

Google Public Sector

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Real-world AI impact The power of flexible, adaptable AI isn't just theoretical.

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Leaders in Land Banking: A Conversation with the Directors of the Savannah-Chatham Land Bank Authority and Omaha Municipal Land Bank

Center for Community Progress

Leslie : Most of my career has been about public service. laughs) I don’t think I’ve fully arrived, yet, but one challenge is the translation jump across state policy, legislation, and even philosophy of approach. When the director of the Chatham/Savannah Authority retired, I had the opportunity to take his place.

Housing 98
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Welcome to Google Public Sector Summit 2024

Google Public Sector

This year, we’re seeing incredible momentum among our customers who are digitally transforming with AI to support their missions -- ranging from using gen AI for language translation, to building an AI-powered microscope to identify cancer, to helping identify underground water leaks. government workforce in responsible AI.

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The power of the connecting middle: where policy, delivery and democracy meet (and often don’t)

Public Purpose - An Independent Advisory Company

And just as much, innovations that emerge from the people and places who are “in the rules” are often not translated effectively into day-to-day practice. The Partnership is a sector-led, multi-partner and growing collaboration between community services organisations, government, philanthropy and business. We seem to be stuck.