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5 ways AWS empowers GovTech innovation in 2025

AWS Public Sector Blog

Government technology ( GovTech ) companies play a critical role in modernizing public services, enhancing citizen experiences, and driving efficiency in the public sector. By working with AWS, GovTechs can also tap into the broader Amazon business to enhance public sector services.

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Dallas County provides critical language services with Google Public Sector

Google Public Sector

million constituents in the Dallas, Texas area. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Both solutions, powered by Google Cloud and SpringML , enable the County to extend services to many more of their constituents effortlessly.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent.

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How Nomad uses Amazon IVS to scale public court livestreams

AWS Public Sector Blog

The Nomad platform is built on Amazon Web Services (AWS), and simplifies customer access to the building blocks of AWS via an intuitive interface for managing a wide range of video demands, from live streaming and recording to metadata tagging with artificial intelligence (AI), archiving, transcription, translation, and more.

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Idaho Controller modernizes back-office operations using AWS

AWS Public Sector Blog

Translation: Solving the problems of yesterday will not prepare your organization to thrive in the face of future challenges. Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state.

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Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

Google Public Sector

For constituents, this translates to easier and more secure experience when engaging with government websites and applications. Department of State Bureau of Consular Affairs partnered with Google Public Sector and our partner TTEC to improve constituent experience on their largest public-facing website.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.