Constituents Public Sector Social Services 
Government Technology Insider
NOVEMBER 14, 2024
Constituent expectations of how government services are delivered are shifting rapidly in response to how they interact with organizations in the private sector. No longer willing to wait for hours on the phone or try to fit in an in-person visit to an office during work hours, constituents are eager for change.
AWS Public Sector Blog
NOVEMBER 3, 2023
Using technology to improve social services HOPICS is one of five housing coordinators for Los Angeles County with a focus on South Los Angeles. Available on AWS Marketplace Public sector organizations need to balance extensive regulatory and compliance obligations with cost-effective procurement strategies.
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Google Public Sector
JUNE 29, 2020
States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.
AWS Public Sector Blog
SEPTEMBER 7, 2023
Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact. New public sector obstacles develop and old ones can evolve over time without regard to agency missions.
American City & Country
AUGUST 28, 2024
The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and social services.
Google Public Sector
SEPTEMBER 30, 2022
Intelligent virtual agents are enabling agencies to address constituent questions and provide routine information at scale. For example, Health and Human Services agencies may want different team members to be responsible for Supplemental Nutrition Assistance specific content versus Children's Health Insurance content.
Government Technology Insider
OCTOBER 30, 2024
As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. These use cases explored using AI in new ways to address very old problems.
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