AWS Public Sector Blog

MARCH 21, 2023

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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AWS Public Sector Blog

APRIL 25, 2024

Applications and user experiences are poised to be reinvented with generative AI, and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients.

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Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. Let's dive into five AI trends we believe will shape the future of the public sector in the year ahead. Artificial intelligence (AI) is no longer a futuristic concept.

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AWS Public Sector Blog

MARCH 19, 2024

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize public sector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.

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AWS Public Sector Blog

OCTOBER 28, 2022

So how can public sector organizations help address this skills gap? The same holds true for minorities— one in five Black professionals works in the public sector , yet less than 18 percent are in IT-related jobs. “I Learn more about workforce development for the public sector.

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AWS Public Sector Blog

AUGUST 6, 2024

Today’s Amazon Web Services (AWS) Worldwide Public Sector Symposium Canberra keynote explored generative artificial intelligence (AI) innovation in Australia and New Zealand. Dave Levy , vice president of Worldwide Public Sector at Amazon Web Services (AWS), followed Rouse on stage and delivered the keynote speech.

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AWS Public Sector Blog

DECEMBER 2, 2022

For any partners who weren’t able to attend on-site, I want to share what the worldwide public sector partners team is working on to better serve partners. AWS ProServe Ready now available in Australia , Japan, New Zealand, and Singapore for public sector customer engagements. Public Sector Partners of the Year announced.

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GovLoop

NOVEMBER 26, 2024

In the private sector, it’s often said that if you don’t take care of your customers, somebody else will. In the public sector, it’s a different story because constituents typically cannot turn to a competitor if an agency fails to deliver quality services.

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AWS Public Sector Blog

OCTOBER 24, 2024

For our public sector pioneers, tailored sessions and activations will amplify your re:Invent experience, and this post will help you to start charting your personalized agenda today. Join this session to explore how cutting-edge artificial intelligence and machine learning (AI/ML) solutions are revolutionizing the public sector.

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AWS Public Sector Blog

MARCH 21, 2024

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. Want more in-person public sector content?

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AWS Public Sector Blog

OCTOBER 4, 2024

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Contact the AWS Public Sector Team to learn more. Amazon Lex processes this chat as an utterance.

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State Tech Magazine

MARCH 7, 2024

To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline.

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Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Both solutions, powered by Google Cloud and SpringML , enable the County to extend services to many more of their constituents effortlessly.

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AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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Google Public Sector

OCTOBER 19, 2023

The impact of generative AI for the public sector can be groundbreaking. In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites.

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AWS Public Sector Blog

NOVEMBER 3, 2022

As 2022 draws to a close, public sector organizations have an opportunity to rethink what’s possible and for the upcoming year. Whether your priority is to deliver better outcomes for students, design more effective communication with constituents, or facilitate more patient-centric care—Amazon Web Services (AWS) can help.

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AWS Public Sector Blog

NOVEMBER 29, 2022

Pictured: Max Peterson, vice president of Amazon Web Services (AWS) worldwide public sector; Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space; and Matthew C. Max also shared news and announcements that can help public sector organizations reimagine what’s possible in how they deliver on their missions.

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Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. The CDAO recently launched Task Force Lima to enhance its operations in areas such as warfighting, business affairs, health, readiness, and policy.

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GovLoop

JANUARY 15, 2025

But those efforts run the risk of creating a process in which people experience unnecessary delays and difficulties trying to access benefits and services online, said Jordan Burris, Vice President and General Manager for Public Sector at Socure, which provides identity verification solutions.

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AWS Public Sector Blog

MARCH 10, 2023

Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution.

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State Tech Magazine

APRIL 13, 2023

During the pandemic, the pace of technology adoption and agency transformation across the public sector was extremely high, out of necessity. That said, constituents still expect instant gratification, and the risks associated with not evolving to keep pace with those expectations haven’t changed.

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AWS Public Sector Blog

MARCH 2, 2023

Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Available on AWS Marketplace Public sector organizations need to balance extensive regulatory and compliance obligations with cost-effective procurement strategies. Do you have questions about how AWS can help your government agency provide innovative services for constituents? Reach out to the AWS Public Sector team.

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GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.

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Google Public Sector

JANUARY 17, 2024

With that in mind, I'm thrilled to share that we’re hosting Public Sector Generative AI Live & Labs , a half day event designed for public agencies, research institutions, and academia in the region to discover how Google Cloud's AI technologies can fundamentally accelerate their work and impact. Register now.

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Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud. Taxes, governments, and great experiences using the cloud.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Nomad is an AWS Advanced Tier Services Partner, an AWS Public Sector Partner, and is part of the AWS ISV Partner Path and the AWS Solution Provider Program. How data-driven technology helps law enforcement agencies improve constituent outcomes. It’s invaluable to have that level of scale.”. How the City of Fort St.

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AWS Public Sector Blog

SEPTEMBER 7, 2023

New public sector obstacles develop and old ones can evolve over time without regard to agency missions. Having a digital locker allows different government programs to work with their constituents to safely store the documents they need as they work to end their homelessness.

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