GovLoop

DECEMBER 9, 2022

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. They were acting on their own, using different tools to reach different constituents.”. Do you call it a success? Building on Early Success.

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Constituents Social Media Communications Engagement 59

GovLoop

DECEMBER 2, 2022

Constituent engagement isn’t all that different from consumer experience, says Vance Clipson, of Nuance Communications. There are more and more constituents out there putting demand on government. This article first appeared in our “ Guide to Building Constituent Engagement. Automation for Easy Interaction. Get the guide.

Constituents 59

Constituents Engagement Outreach Government Agency 59

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

AWS Public Sector Blog

MARCH 21, 2023

This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions. Slalom helped the city’s data team extend the value of the Alexa Skill by using Amazon Connect to handle telephone traffic.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Automated outreach to members through text and phone can not only inform members about their re-determination needs, but also collect the information necessary to conduct Medicaid renewals.

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Outreach Public Sector Engagement Constituents 130

AWS Public Sector Blog

APRIL 3, 2024

Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

Campaign 195

Campaign Local Government Outreach Implementation 195

Google Public Sector

JANUARY 17, 2024

Here's what you can expect: Tactical Demos and Use Cases : Dive deep into real-world examples of how GenAI is being applied across diverse sectors, including: Streamlining social services : Explore how AI can automate eligibility checks, personalize outreach, and optimize resource allocation to deliver crucial benefits efficiently and equitably.

Public Sector 107

Public Sector Education Public Safety Government 107

GovLoop

DECEMBER 6, 2022

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Google Public Sector

JUNE 22, 2023

With the well-being of families and communities at risk, states needed to go live with the HAF portal quickly to get funds to constituents in need. Tailored experiences for all The commitment Speridan and the states it serves made to customized programs and community outreach paid off.

Local Government 108

Local Government Outreach Translation Constituents 108

GovLoop

FEBRUARY 10, 2023

More constituents than ever expect efficient digital outreach and service options. The biggest barriers still facing agencies looking to modernize their constituent experiences. If you feel like you’re reaching out for responses and getting nothing back, your customers might not be getting their ideal service experience.

Engagement 52

Engagement Social Media Constituents Outreach 52

GovLoop

JANUARY 31, 2023

You’ll explore: Case studies about constituent engagement from San Francisco, Oklahoma, San Antonio and North Carolina.

Constituents 52

Constituents Outreach Engagement Local Government 52

GovLoop

DECEMBER 8, 2022

We do still have a lot of our constituents that are in fear of trying things out.”. Taylor’s office is tackling that last piece and has been working since the spring to assemble an outreach and engagement team. This article appears in our “ Guide to Building Constituent Engagement.” Get the guide. Favorite.

Outreach 59

Outreach Constituents Nonprofit Engagement 59

AWS Public Sector Blog

JULY 12, 2023

Using AWS to implement a solutions based approach to delivery Bitfocus was founded by Robert Herdzik, an HMIS administrator, who wanted a better way to streamline HMIS case management, outreach and engagement, and coordinated entry system activities. Reach out the AWS Public Sector team.

Public Sector 130

Public Sector Housing Coordinator Local Government 130

GovLoop

JUNE 4, 2024

When constituents receive the same level of service and convenience from government as the private sector offers — whether dealing with garbage collection, fishing licenses or social services benefits — people tend to think well of government. Technology has become oxygen,” explained Dilley. It’s no longer optional.”

Constituents 40

Constituents Local Government Outreach Engagement 40

AWS Public Sector Blog

AUGUST 9, 2023

Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

Public Sector 130

Public Sector Accountability Management Constituents 130

GovLoop

AUGUST 30, 2024

Although not everyone is comfortable with artificial intelligence, AI/ML solutions that fuse and analyze data for public outreach are safe, and eventually more agencies will welcome generative AI, Ainsbury said. Just because [some] aspect of AI/ML might be scary …, there are other aspects of AI/ML that are ripe for the picking.”

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

MAY 18, 2023

This article appears in our “ Guide to Building Constituent Engagement.” ” For more ideas on how agencies are improving their outreach, download the guide. “Even with great intentions, we’re not [yet] where we aim to go,” Kaplan said. Get the guide Favorite

Engagement 59

Engagement Outreach Campaign Constituents 59

GovLoop

DECEMBER 2, 2022

This article appears in our “ Guide to Building Constituent Engagement.” ” For more ideas on how agencies are improving their outreach, download the guide. “Even with great intentions, we’re not [yet] where we aim to go,” Kaplan said. Get the guide. Favorite.

Engagement 59

Engagement Outreach Campaign Constituents 59

Social Pinpoint

DECEMBER 5, 2022

We could easily scale up or down based on outreach needs and community engagement goals, which made the process of creating so much easier. Trialing and testing prior to launch. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Center for Community Progress

MAY 2, 2023

We’re leaning into property sales outreach by leveraging local realtors who are familiar with neighborhoods, and we’re partnering with neighborhood organizations that already have trusted relationships with our constituents. We’re leveraging partners because, like Alison, we don’t have access to a lot of funding.

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Housing Development Community Development Outreach 96

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

Local Government 52

Local Government Engagement Social Media Management 52

Rebuilding Place in Urban Space

AUGUST 26, 2022

This led to a greater number of people "being on the street," and more issues being played out in the public space and needing to be addressed (" Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances ," 2020), while at the same time recognizing that the unhoused are one (..)

Sanitation 52

Sanitation Public Safety Management Outreach 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. Jose Galdamez, the city representative for the MacArthur Park Neighborhood Council, said the city is trying new outreach strategies to recruit members.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

AWS Public Sector Blog

NOVEMBER 29, 2022

Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The John F.

Nonprofit 246

Nonprofit Public Sector Outreach Constituents 246

GovLoop

MAY 15, 2023

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. Get the guide Favorite

Social Media 59

Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First. Get the Guide.

Social Media 59

Social Media Communications Accountability Constituents 59

Public Policy Blog

JANUARY 12, 2016

7) Meeting people where they are is not just a metaphor for social media but I think an extension of how the Obama administration has attempted to operate a particular type of constituent outreach. Look out world.

Social Media 40

Social Media Housing Engagement Accountability 40