AWS Public Sector Blog

SEPTEMBER 7, 2023

Though originally a tech term used to describe the ability of technology components to connect together, composability increasingly refers to how the pieces of a government process that live in different departments can be designed and aligned to improve operational excellence through digital transformation.

Government 195

Government Public Sector Social Services Government Agency 195

Government Technology Insider

NOVEMBER 14, 2024

Constituent expectations of how government services are delivered are shifting rapidly in response to how they interact with organizations in the private sector. No longer willing to wait for hours on the phone or try to fit in an in-person visit to an office during work hours, constituents are eager for change.

Constituents 52

Constituents Strategic Planning Social Services Public Sector 52

GovLoop

FEBRUARY 20, 2024

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. The benefits of thoughtful civic tech are big, and include the potential to promote constituent trust.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. These use cases explored using AI in new ways to address very old problems.

Constituents 52

Constituents Implementation Social Services Public Face 52

American City & Country

AUGUST 28, 2024

The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and social services.

Government 97

Government Budgeting Public Sector Sustainability 97

GovLoop

NOVEMBER 23, 2022

It might seem obvious, but the goal of constituent engagement is to get services to the people who need them and to include resident voices on policies that affect them. Getting that right involves understanding how the organization currently operates, what is working. Observe and Ask Questions. Get the Guide. Favorite.

Community Engagement 52

Community Engagement Engagement Constituents Social Services 52

GovLoop

NOVEMBER 30, 2022

It might seem obvious, but the goal of constituent engagement is to get services to the people who need them and to include resident voices on policies that affect them. Strong recalled visiting the intake center at a social services agency to learn about how staff enrolled new clients. “I Observe and Ask Questions.

Security 52

Security Social Services Constituents Engagement 52