AWS Public Sector Blog

OCTOBER 9, 2024

In this post, we’ll explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering. Thorn is a registered 501(c)(3) organization that builds technology to defend children from sexual abuse.

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AWS Public Sector Blog

OCTOBER 3, 2023

Many public sector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Building modern applications in AWS helps customers with increased innovation, speed, reliability, scalability, and security while lowering total cost of ownership (TCO).

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Public Sector Security Management Operations 317

GovLoop

FEBRUARY 18, 2025

Modern constituent services are no longer an option. Constituents, when interacting with government agencies, expect seamless, digital-first experiences. Outdated, manual processes result in wasted time and money, fragmented data and cumbersome security and compliance efforts.

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Operations Constituents Government Agency Education 52

AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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AWS Public Sector Blog

NOVEMBER 23, 2022

The organizations responsible for those missions need technologies and solutions that solve challenges rapidly and securely. Our customers and partners are focusing on advancing the way they deliver critical services, improve the customer experience, build resilience into how they operate, and respond to disruptive events.

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Security Public Sector Elected Officials Constituents 130

Google Public Sector

DECEMBER 30, 2024

We are also providing improved data accessibility through integration with existing data sources, and bolstering security by leveraging Google Cloud's robust security infrastructure. Google Cloud provides the most extensive data center footprint for FedRAMP High workloads of any cloud service provider, with nine U.S.

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Public Sector Security Constituents Development 120

Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. AI has also helped communities get better access to government services.

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Constituents Government Public Sector Disaster Response 92

Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. Trend #4: AI-powered constituent experience: seamless and personalized In 2025, AI will help improve citizen experiences. However, AI can also be a powerful tool for enhancing security.

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Public Sector Constituents Security Government Employee 86

GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. Legacy technology debt, and almost as importantly, legacy IT approaches, are core challenges,” said Matt Barry, Chief Operating Officer, HP Federal. That’s especially true of security.

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Security Constituents Communications Budgeting 98

AWS Public Sector Blog

MARCH 16, 2023

Amazon Web Services (AWS) is helping leading tax authorities around the world to migrate and modernize their mission critical tax systems in the cloud, allowing them to achieve better service reliability, scalability, and security, while paving the way for new and innovative business functionality.

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AWS Public Sector Blog

APRIL 13, 2023

State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment. At the state and federal levels, programs are funded to support these efforts.

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AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? Once that is defined, we dive deep into considerations like model selection, secure and responsible use, and staffing.

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Public Sector Constituents Security Regulations 200

AWS Public Sector Blog

JANUARY 10, 2023

Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. The Amazon S3 buckets provide isolated data storage for each state with built-in encryption and other security features.

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Campaign Public Sector Laws Constituents 242

Government Technology Insider

AUGUST 5, 2024

As transportation systems become more connected, the vast amount of information they possess can provide new levels of intelligence to enhance operations and constituent service. True digital inclusion means that connection needs to be secure.” Now, DOTs are connecting communities to telehealth on the digital side.”

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Transportation Security Public Transportation Constituents 86

Google Public Sector

MARCH 20, 2025

In the rapidly evolving AI landscape, security remains paramount. All of this builds on our prior announcement that Google Cloud achieved FedRAMP High Authorization on more than 100 additional services , which further underscores our dedication to delivering leading AI and robust security for mission-critical applications.

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Constituents Public Sector Security Translation 56

Government Technology Insider

MARCH 27, 2025

Agency leaders are both optimistic and cautious about AIs impact on their organizations: AI solutions can streamline agency operations and enhance human capabilities but implementing them adds myriad considerations to agency IT modernization strategies.

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Government Constituents Implementation Laws 59

AWS Public Sector Blog

JANUARY 9, 2023

As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. To get full benefits from ML, it’s important to have relevant and high-quality data to inform ML models.

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AWS Public Sector Blog

MARCH 21, 2024

Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.

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AWS Public Sector Blog

APRIL 25, 2024

Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients. The customer controls how their data is shared and used while remaining protected, secure, and private during the process.

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AWS Public Sector Blog

APRIL 10, 2023

United States federal agencies, such as the Cybersecurity & Infrastructure Security Agency (CISA) Transportation Security Administration (TSA), are increasing their emphasis on cybersecurity. Workloads often have distinct security profiles that require separate control policies and mechanisms.

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Transportation Security Public Sector Operations 130

AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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Nonprofit Fundraising Constituents Public Sector 130

AWS Public Sector Blog

JULY 11, 2024

There is no cost to attend; register now to secure your spot. Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more. Register for AWS IMAGINE now Feeling excited?

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AWS Public Sector Blog

SEPTEMBER 7, 2023

Though originally a tech term used to describe the ability of technology components to connect together, composability increasingly refers to how the pieces of a government process that live in different departments can be designed and aligned to improve operational excellence through digital transformation.

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AWS Public Sector Blog

NOVEMBER 11, 2022

The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. Furthermore, K12 IT teams are understaffed and typically lack a dedicated security officer and Security Operations Center.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. North Carolina wanted Centers for Medicare & Medicaid Services (CMS) certification to receive federal matching funds for system development and operations.

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AWS Public Sector Blog

DECEMBER 16, 2022

Agencies use asset management software and services to monitor, maintain, and control these types of operational assets and equipment. Asset management software can help agencies optimize the quality and utilization of assets throughout their lifecycle, increase productive uptime, and reduce operational costs.

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Transportation Management Constituents Sustainability 130

Google Public Sector

JUNE 26, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Security is paramount for public sector organizations. Secure AI: What does it mean?

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AWS Public Sector Blog

DECEMBER 5, 2022

A US government agency elected to move its Security and Information Event Management (SIEM) system from a virtualized, on-premise environment to the Amazon Web Services (AWS) Cloud. How Booz Allen used MAP and AWS to securely migrate 2PB of government data. AWS MAP accelerates migration timetable and reduces cost.

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AWS Public Sector Blog

OCTOBER 24, 2024

Gain insights from real-world examples and uncover the boundless potential to drive change and forge a brighter future for citizens, constituents, students, service members, patients, and beyond. Don’t miss the augmented reality demo Operation Global Guardian.

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Public Sector Social Media Cultivation Education 162

Government Technology Insider

SEPTEMBER 22, 2023

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. This results in many cases requiring a mix of automated and manual reviews of constituent applications. That’s something we need to change.

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AWS Public Sector Blog

MAY 15, 2024

From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. This can lead to incorrect or outdated information being shared with the caller or constituent.

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AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023. Section 1: The User Interface Layer is the part of the solution that end users engage with.

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Google Public Sector

APRIL 21, 2023

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. These operations can also be referred to as upserts (updates and inserts) or merges.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. California’s Government Operations sponsors pilot programs to help their 150 departments democratize access to public services.

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AWS Public Sector Blog

NOVEMBER 10, 2022

Learn how these pioneers are paving new paths with AWS and discover how you can push boundaries and drive your mission forward for constituents. He runs the Joint Security Operations Center (JSOC)—a new cybersecurity hub that allows city, state, and federal entities to coordinate efforts against cyberthreats.

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