AWS Public Sector Blog

MARCH 19, 2024

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize public sector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.

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AWS Public Sector Blog

AUGUST 6, 2024

Today’s Amazon Web Services (AWS) Worldwide Public Sector Symposium Canberra keynote explored generative artificial intelligence (AI) innovation in Australia and New Zealand. Dave Levy , vice president of Worldwide Public Sector at Amazon Web Services (AWS), followed Rouse on stage and delivered the keynote speech.

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AWS Public Sector Blog

OCTOBER 24, 2024

For our public sector pioneers, tailored sessions and activations will amplify your re:Invent experience, and this post will help you to start charting your personalized agenda today. Join this session to explore how cutting-edge artificial intelligence and machine learning (AI/ML) solutions are revolutionizing the public sector.

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Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. Let's dive into five AI trends we believe will shape the future of the public sector in the year ahead. Artificial intelligence (AI) is no longer a futuristic concept.

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State Tech Magazine

MARCH 7, 2024

To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline.

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AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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AWS Public Sector Blog

FEBRUARY 2, 2024

When you spread technology over 90 different agencies with 90 different business needs, it creates a bunch of information silos that keep you from operating efficiently. Digital transformation of back-office operations Modernizing at any level of government requires vision and a long-term strategy.

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AWS Public Sector Blog

NOVEMBER 15, 2022

Natural disasters can also damage the critical infrastructure that powers emergency services—prompting public sector organizations to consider building more resilient infrastructure. Do you have any questions about how to use AWS or AWS Partners to support your teams and constituents? Connect with us.

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AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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AWS Public Sector Blog

NOVEMBER 29, 2022

Pictured: Max Peterson, vice president of Amazon Web Services (AWS) worldwide public sector; Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space; and Matthew C. Max also shared news and announcements that can help public sector organizations reimagine what’s possible in how they deliver on their missions.

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AWS Public Sector Blog

MARCH 10, 2023

Wi-Fiber custom builds hardware, software, and networks, outfitting them with optical and internet of things (IoT) sensors that allow municipal entities to capture and visualize data to improve operational efficiency, deliver real-time outcomes, and promote enhanced community safety.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution.

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Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Both solutions, powered by Google Cloud and SpringML , enable the County to extend services to many more of their constituents effortlessly.

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AWS Public Sector Blog

DECEMBER 3, 2024

Because of AWS’s scalability, along with using multi-Availability Zones paired with cross-regional data replication, CentralSquare delivers resilience and continuous availability to seamlessly handle demand spikes during emergencies while maintaining high performance, making sure vital services stay operational when they’re needed most.

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AWS Public Sector Blog

MARCH 2, 2023

The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies. Read on to learn how the NPD found a successful partnership with SOMA Global in their time of need.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud. Taxes, governments, and great experiences using the cloud.

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AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Tax authorities that operate traditional tax systems as Windows workloads, typically in on-premises virtualized environments, can rehost (i.e.,

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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AWS Public Sector Blog

SEPTEMBER 7, 2023

Though originally a tech term used to describe the ability of technology components to connect together, composability increasingly refers to how the pieces of a government process that live in different departments can be designed and aligned to improve operational excellence through digital transformation.

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AWS Public Sector Blog

NOVEMBER 27, 2023

Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution. The original on-premises system was designed for peak usage, which meant that for most of the year, it ate up unnecessary operational costs. Every year, the team has improved operations, simplified the system, and enhanced the user experience.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.

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Google Public Sector

JUNE 26, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Secure AI: What does it mean?

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Transforming Hawaii's infrastructure and the U.S.

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Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. AI has also helped communities get better access to government services.

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AWS Public Sector Blog

NOVEMBER 23, 2022

Our customers and partners are focusing on advancing the way they deliver critical services, improve the customer experience, build resilience into how they operate, and respond to disruptive events. So how can public sector organizations approach this new dynamic, and how can AWS support their missions? AWS Partners can help.

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AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

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Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. North Carolina wanted Centers for Medicare & Medicaid Services (CMS) certification to receive federal matching funds for system development and operations.

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AWS Public Sector Blog

NOVEMBER 16, 2022

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on Amazon Web Services (AWS). Improving government operations. Intelligent document processing and quality control can also optimize government operations.

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AWS Public Sector Blog

JUNE 26, 2023

Artificial intelligence (AI) and machine learning (ML) technologies are enabling our customers to transform solutions they deliver in nearly every industry, including the public sector. These technologies enable government agencies to improve constituent experience and deliver cost-effective services.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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Google Public Sector

MAY 2, 2024

Traditionally, in offices like ours, our teams are routinely answering rote questions about operating hours or document filing processes. In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions.

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AWS Public Sector Blog

JULY 23, 2024

The AWS Champions program recognizes individuals and organizations pioneering meaningful, cloud-powered change to improve outcomes, build resilience, and accelerate progress in service of their respective missions, constituents, and communities.

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AWS Public Sector Blog

APRIL 17, 2023

Public sector customers are using AWS to digitally transform their citizen engagement and service delivery management applications. Legacy modernization Like assembling a puzzle with thousands of pieces, modernizing legacy infrastructure assets and applications can be a complicated and intricate endeavor for public sector leaders.

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AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. Reach out to the AWS Public Sector Team today. How the City of Fort St.

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