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Why Data Leaders Are Talking About Outcomes

GovLoop

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? The focus on outcome also is critical to winning over the business and operational leaders who are supposed to benefit from the data. You need to talk impact.

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Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023.

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Pittsburgh Learns How to Govern Its Data

GovLoop

GovX is powered by a “proud team of data nerds” and guided by a fundamental belief that government can do amazing things for constituents when it knows how to properly use information. Norman’s team also worked with colleagues in Pittsburgh’s Office of Management and Budget, which helps procure IT, and other groups.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

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Healthcare Modernization Is a Marathon, Not a Sprint for U.S. Department of Health and Human Services

Government Technology Insider

The HHS provides services and information to millions of Americans every day through their 12 operating divisions, including the Administration for Children and Families (ACF) and the Centers for Disease Control and Prevention (CDC).

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. See more Health and Human Services Cloud Resources here.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.