Remove Constituents Remove Operations Remove Public Health
article thumbnail

Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

This capability is crucial for effective public sector planning and decision-making. However, LLMs alone may fall short in providing timely and relevant insights, especially for agencies managing dynamic and time-sensitive operations. This data-driven approach enables precise healthcare planning and strategic resource deployment.

article thumbnail

Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

Campaign 195
article thumbnail

Why Data Leaders Are Talking About Outcomes

GovLoop

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? The focus on outcome also is critical to winning over the business and operational leaders who are supposed to benefit from the data. You need to talk impact.

article thumbnail

Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. See more Health and Human Services Cloud Resources here.

Campaign 130
article thumbnail

Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130
article thumbnail

Innovating, investing, and improving: AWS Summit New Delhi and AWS Summit Singapore 2022 keynote recaps

AWS Public Sector Blog

At the AWS Summit New Delhi and AWS Summit Singapore, AWS leaders and customers shared stories of how they’re innovating, improving citizens’ lives, transforming their operations, and creating technology that can scale for social good. Singapore’s IHiS scales vaccine operations with AWS to meet evolving on-the-ground requirements.