AWS Public Sector Blog

MARCH 19, 2024

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize public sector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.

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AWS Public Sector Blog

APRIL 25, 2024

Applications and user experiences are poised to be reinvented with generative AI, and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients.

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AWS Public Sector Blog

OCTOBER 28, 2022

So how can public sector organizations help address this skills gap? To further support this initiative, Healey secured funding from her organization to create the role of Director of Training and Change Management in her department, which helped make cloud and digital skills training a priority.

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AWS Public Sector Blog

APRIL 15, 2025

Government technology ( GovTech ) companies play a critical role in modernizing public services, enhancing citizen experiences, and driving efficiency in the public sector. By working with AWS, GovTechs can also tap into the broader Amazon business to enhance public sector services.

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AWS Public Sector Blog

OCTOBER 4, 2024

Amazon Lex integrates seamlessly with Amazon Bedrock , a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

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AWS Public Sector Blog

MARCH 21, 2024

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. Want more in-person public sector content?

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AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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AWS Public Sector Blog

JANUARY 10, 2023

This helps the public evaluate potential conflicts of interest, deters corruption, and increases confidence in government. Many of these campaign officials and employees, collectively known as filers, utilize third-party campaign management systems to help with this and other aspects of their campaigns.

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GovLoop

JANUARY 15, 2025

But those efforts run the risk of creating a process in which people experience unnecessary delays and difficulties trying to access benefits and services online, said Jordan Burris, Vice President and General Manager for Public Sector at Socure, which provides identity verification solutions.

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AWS Public Sector Blog

MARCH 10, 2023

In 2020, Canton’s chief of police, Jack Angelo, wanted to extend public safety monitoring city-wide, saying “Eventually our goal is to have most all of the city covered,” by using Wi-Fiber’s extensive broadband mesh network. Today, the city is nearly there.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Opening their phone, they were able to provide copies of their ID, Social Security card, and even a fully signed copy of their intake forms with the HOPICS case manager who set them up with Kiip. Kiip, working with HOPICS and powered by AWS, enables unhoused individuals to securely keep, manage, and share copies of their vital documents.

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AWS Public Sector Blog

NOVEMBER 3, 2022

As 2022 draws to a close, public sector organizations have an opportunity to rethink what’s possible and for the upcoming year. Whether your priority is to deliver better outcomes for students, design more effective communication with constituents, or facilitate more patient-centric care—Amazon Web Services (AWS) can help.

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Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. Subsidiaries Benelux plans to leverage GDCH’s flexibility to manage regional data with the fine-tuned controls required for digital sovereignty.

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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AWS Public Sector Blog

MAY 1, 2025

As states continue to transition towards more modular architectures and look for efficiencies, adopting an ODS is vital in maintaining cohesive and effective data management. The ODS should catalog data, perform quality checks, manage master data, and use a business glossary to produce actionable insights.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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AWS Public Sector Blog

MARCH 2, 2023

Amazon API Gateway makes it simple for developers to create, publish, maintain, monitor, and secure APIs at any scale, and AWS Lambda is a serverless, event-driven compute service that lets you run code for virtually any type of application or backend service without provisioning or managing servers.

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AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems are an important part of this process. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Tying event registration with sales reporting to drive targeted marketing.

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AWS Public Sector Blog

APRIL 1, 2025

This architectural diagram shows the architecture for six accounts: the organization management account, accounts for security tooling, log archive, network, shared services, and application. The network account manages the gateway between the application and the broader internet. SLG customer. Security Insights for U.S. AWS helps U.S.

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AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Instead, such organizations can use managed tools like AWS Mainframe Modernization to migrate and modernize at the same time.

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AWS Public Sector Blog

NOVEMBER 1, 2022

To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. Nomad helps customers manage, organize, and distribute digital assets, including video and live streaming broadcasts.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. Winner: IO, the app for Italian public services – PagoPA S.p.A., Learn more about open source solutions for governments. Governments look to digital ID to modernize services and boost growth.

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AWS Public Sector Blog

DECEMBER 16, 2022

Agencies use asset management software and services to monitor, maintain, and control these types of operational assets and equipment. Asset management software can help agencies optimize the quality and utilization of assets throughout their lifecycle, increase productive uptime, and reduce operational costs.

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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AWS Public Sector Blog

SEPTEMBER 7, 2023

New public sector obstacles develop and old ones can evolve over time without regard to agency missions. Having a digital locker allows different government programs to work with their constituents to safely store the documents they need as they work to end their homelessness. Create and leverage a common component.

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Google Public Sector

NOVEMBER 15, 2022

These documents are often expected to be manually transcribed into an electronic system error-free by a government employee to support time-sensitive tasks such as application intake, verification, enrollment, vendor management, and procurement. Most applications require a variety of custom forms and verification documents (e.g.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. In another instance, the North Carolina legislature tasked the Department of Health and Human Services (DHHS) with launching a managed care model with encounter processing capability in just one year.

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AWS Public Sector Blog

SEPTEMBER 20, 2023

Using Amazon RDS and Amazon EC2 across multiple AWS Availability Zones, Mark43’s cloud-native CAD and records management system (RMS) solutions provide agencies with the reliability and resiliency expected of mission-critical, public safety systems. Watch this session and others from the IMAGINE 2023 conference on-demand.

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AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

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AWS Public Sector Blog

APRIL 17, 2023

The National Association of State Chief Information Officers ( NASCIO ) recently released the 2023 report of the top 10 priorities of state chief information officers (CIOs) for strategies, management processes, and solutions. In this blog post, explore these top 10 priorities and how state and local leaders can use AWS to support them.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Transforming Hawaii's infrastructure and the U.S.

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AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. Subsidiaries Benelux plans to leverage GDCH’s flexibility to manage regional data with the fine-tuned controls required for digital sovereignty.

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AWS Public Sector Blog

NOVEMBER 23, 2022

So how can public sector organizations approach this new dynamic, and how can AWS support their missions? Many public sector organizations rely on partners to upgrade and update their technology to advance their missions. Leaders in the public sector know people are their most valuable resource.

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