Remove Constituents Remove Management Remove Public Health
article thumbnail

Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

This capability is crucial for effective public sector planning and decision-making. However, LLMs alone may fall short in providing timely and relevant insights, especially for agencies managing dynamic and time-sensitive operations. Amazon Bedrock Agent Action Group : Manages the actions performed by the agent.

article thumbnail

Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023. “As

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

The issue of document access and related administrative burdens is so ubiquitous that public health researchers have published papers about the detrimental impact a lack of identification has on those experiencing homelessness. Reach out to the AWS Public Sector team. With their identity verified, police released the individual.

article thumbnail

New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. You saved my life today.'”

Campaign 195
article thumbnail

Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130
article thumbnail

Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. See more Health and Human Services Cloud Resources here.

Campaign 130
article thumbnail

How Communities Are Using Data to Address Inequities

GovLoop

The concept of evidence-based policymaking — the idea that policies should be developed and refined based on hard data, not just hunches — can play a critical role in helping state and local agencies identify and mitigate systemic issues that undermine government’s ability to serve all constituents. The result?