AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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Campaign Outreach Public Sector Constituents 52

AWS Public Sector Blog

APRIL 3, 2024

The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. You saved my life today.'”

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Campaign Local Government Outreach Implementation 78

AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

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Nonprofit Fundraising Constituents Public Sector 52

Social Pinpoint

DECEMBER 5, 2022

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021. Remix, Mapbox, Nearmap, Esri ArcGIS).

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Transportation Community Engagement Engagement Public Transportation 52

AccessE11

FEBRUARY 20, 2024

In the current landscape of municipal management, the shift towards digital engagement tools for managing citizen feedback has become increasingly crucial. Research underscores this evolving dynamic , highlighting the importance of digital platforms in meeting these new expectations of managing citizen feedback.

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Local Government Engagement Social Media Management 52

Center for Community Progress

MAY 2, 2023

We’re leaning into property sales outreach by leveraging local realtors who are familiar with neighborhoods, and we’re partnering with neighborhood organizations that already have trusted relationships with our constituents. We’re leveraging partners because, like Alison, we don’t have access to a lot of funding.

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Housing Development Community Development Outreach 98

AWS Public Sector Blog

JULY 12, 2023

Each CoC identifies a lead agency that serves as its collective representative to HUD and maintains a Homeless Management Information System (HMIS) to track service delivery and measure outcomes according to specific HUD standards. This earns service provider trust early and increases engagement during retraining.”

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Public Sector Housing Coordinator Local Government 52

AWS Public Sector Blog

AUGUST 9, 2023

AWS Identity and Access Management (IAM) d. Amazon Athena Section 1: Deploy AWS CloudFormation templates Set up the customer-managed key First, create a customer managed key with the following steps: Navigate to the GitHub repo for the template. This creates an AWS KMS customer managed key. AWS Lake Formation b.

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Public Sector Accountability Management Constituents 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. Jose Galdamez, the city representative for the MacArthur Park Neighborhood Council, said the city is trying new outreach strategies to recruit members.

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Engagement Parks And Recreation Elected Officials Transportation 52

AWS Public Sector Blog

NOVEMBER 29, 2022

Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The John F.

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Nonprofit Public Sector Outreach Constituents 98

GovLoop

MAY 15, 2023

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies.

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Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First.

Social Media 59

Social Media Communications Accountability Constituents 59

Rebuilding Place in Urban Space

AUGUST 26, 2022

A recent upload in my photo feed was from last fall, and showed a public art campaign posted on a trash can in Times Square, where the public spaces are managed by the Times Square Alliance business improvement district. The app has a variety of reporting and tracking tools to manage response, identify problem areas, etc.

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Sanitation Public Safety Management Outreach 52