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To meet constituents where they were, state and localgovernments needed to modernize citizen resources and services quickly and accept emerging technologies. However, agencies need buy-in, budget and strategicplanning to make their city visions come together.
Most agency finance and budget offices still use financial planning solutions built around spreadsheets and online analytical processing tools for analysis, forecasting, and budgeting. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.
Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.
Citizens have the right to make decisions and choices in their government that impact their own lives. Localgovernments are institutions designed to serve citizens by realizing their decisions and making the community better fit the vision of citizens.
At the end of November, a survey was released that investigated how localgovernment finance leaders feel about their current budgeting practices and their readiness to embrace modernized approaches. These results come from higher performing organizations based on surveying GFOA’s distinguished budget award winners.
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