GovPilot

DECEMBER 21, 2023

From budget constraints, to crime and public safety , to environmental issues, local government officials deal with numerous problems on a daily basis. While tackling these problems, they must keep their constituents happy by being transparent and holding themselves to the highest standard of accountability.

Constituents 52

Constituents Local Government Public Safety Government 52

Government Technology Insider

MARCH 30, 2023

Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development. A cloud-based ERP can help state and local government agencies achieve their goals of providing high value and service delivery at low costs to constituents and stakeholders.

Local Government 98

Local Government Budgeting Government Public Sector 98

GCN

JANUARY 29, 2024

COMMENTARY | As in the federal and state governments, local elected officials are more likely to be white than their constituents. At times, such as with school boards, the differences are particularly stark.

Elected Officials 78

Elected Officials Local Government Government Constituents 78

AWS Public Sector Blog

OCTOBER 4, 2024

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Now, let’s look at the future flow Maria could have with these advancements in technology.

Constituents 75

Constituents Local Government Public Sector Security 75

Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently.

Constituents 73

Constituents Government Public Sector Disaster Response 73

GovPilot

AUGUST 22, 2022

Most (if not all) local government departments interact with constituents every day, especially when it comes to accepting and processing various applications, inspections, or document requests. and cost governments far too much in staff time and money.

Constituents 52

Constituents Local Government Government Relations Government 52

State Tech Magazine

JUNE 24, 2024

Citizens and businesses throughout the United States don’t necessarily think of interactions with their local government as being overly efficient or offering a world-class user experience. Critically, constituents expect citizen and business services to be available when they need them.

Government 119

Government Constituents Local Government 119

GovPilot

NOVEMBER 12, 2024

As election day approaches, local government officials face the challenge of ensuring that constituents are informed about critical voting procedures.

Constituents 52

Constituents Voting Local Government Government 52

Google Public Sector

MAY 2, 2024

Being on the cutting edge of technology isn’t typically something people associate with local governments, and I’m proud of Sullivan County for consistently innovating. In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions.

Constituents 67

Constituents Implementation Public Sector Operations 67

GovLoop

AUGUST 4, 2022

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.

Constituents 59

Constituents Strategic Planning Budgeting Legislation 59

GovPilot

AUGUST 19, 2024

Local government officials often face notable challenges when it comes to connecting with their constituents. Despite their dedication and hard work, these officials can struggle to engage meaningfully with the people they serve.

Constituents 52

Constituents Local Government Engagement Government 52

GovPilot

FEBRUARY 21, 2024

One of the most strenuous tasks that local government officials must face on a daily basis is keeping constituents on their side. It is a necessity that constituents feel heard and supported by leadership, and an important ingredient to this is to build trust and honesty in this relationship.

Local Government 52

Local Government Constituents Government Leadership 52

GovPilot

APRIL 9, 2024

In the complex world of local governance , the role of local government officials reaches far beyond policy making and administrative duties. Officials are the conduits by which communities seek representation and progress.

Press Release 52

Press Release Local Government Constituents Government 52

GovPilot

FEBRUARY 27, 2024

Local governments are guided by a group of foundational principles that help set the groundwork for their actions and decisions. These basic principles should be upheld at all times because they help promote strong leadership which ultimately leads to stronger community involvement.

Local Government 52

Local Government Government Constituents Community Engagement 52

GovPilot

DECEMBER 12, 2022

The prospect of bringing digital transformation to your local government is an exciting one. In addition to improving the constituent experience through digital services, your local government, staff, and constituents themselves will save significant amounts of time through digital forms, automated workflows, and a public GIS map.

Local Government 52

Local Government Constituents Government Management 52

GovLoop

JUNE 10, 2024

Because so many people use social media in local government, for myriad purposes, those passwords are well-known and often not well-secured. So why don’t we have a coordinated change of social media passwords in local government three days before the election?” This risks large-scale disenfranchisement.

Local Government 59

Local Government Elected Officials Security Social Media 59

Government Technology Insider

APRIL 10, 2024

It was fitting that this conference was held in Los Angeles,” shared Tom Wiri, West State and Local Account Executive, Tricentis. For most local governments this is a hard ask because they have small budgets, limited resources, and lean IT teams.”

Local Government 52

Local Government Government Press Release Constituents 52

GovPilot

SEPTEMBER 2, 2022

Local government challenges have grown ever more complicated in recent years. We’re coming out the other side of a years-long pandemic and witnessing increasingly extreme weather events, all while faith in public institutions is at an all-time low.

Local Government 69

Local Government Government Constituents Engagement 69

GovPilot

DECEMBER 4, 2023

Local government officials play a pivotal role in their local communities. From providing support for essential services, to upholding the integrity of their community, these officials in many ways have the wellbeing of their constituents in their hands.

Local Government 52

Local Government Government Constituents Security 52

GovPilot

JANUARY 24, 2024

However, local governments wield significant influence over the perspectives and even the behaviors of community members. Implementing measures to promote eco-friendliness at the community level can create a ripple effect which results in meaningful impacts for constituents and the entire ecosystem of the community.

Local Government 52

Local Government Government Constituents Sustainability 52

GovPilot

DECEMBER 21, 2022

Despite public enthusiasm, oftentimes local governments have a difficult time protecting the endangered animal and plant species in their area, and communicating to constituents exactly why the loss of these species is so problematic. Many Americans throughout the nation care to save and protect endangered species.

Local Government 52

Local Government Constituents Government Communications 52

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 98

Public Sector Translation Constituents Local Government 98

GovLoop

NOVEMBER 16, 2023

With constituent and employee expectations rising, state and local governments are under pressure to create easier, more intuitive interactions. Additionally, by pivoting toward design thinking, agencies can improve not only constituent engagement, but also their employees’ experience. Favorite

Constituents 94

Constituents Engagement Local Government Government 94

GovPilot

OCTOBER 11, 2023

From grocery delivery to carshares to same day package delivery, constituents are inundated with convenience and digital solutions for their day to day lives. Why should local governance be any different? In the modern age, technology offers a solution for everything.

Local Government 52

Local Government Government Constituents 52

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

GovPilot

AUGUST 7, 2023

In the weeks and months following these disasters, local governments had to step up to rebuild their community and bounce back. Natural disasters like this rock communities and municipalities for years between fixing damaged infrastructure, helping now homeless constituents, and recovering government data.

Constituents 98

Constituents Local Government Government Management 98

GovPilot

AUGUST 16, 2023

When you think of major cities, which comes to mind: pedestrians or cars? Chances are, you’re probably thinking of a lot of people walking and maybe even a few opting to use a bicycle!

Local Government 105

Local Government Government Constituents Engagement 105

GovPilot

NOVEMBER 21, 2023

Almost everyone can empathize with the frustration caused when local construction projects seem to take forever to complete, especially government workers. Why are some roads blocked off for months while construction seems to be halted, making constituents take detours to work in the morning?

Local Government 52

Local Government Government Constituents Regulations 52

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy.

Local Government 52

Local Government Government Constituents Implementation 52

GovLoop

DECEMBER 23, 2024

The local partners do play a really important role [in data], both behind the scenes and then once it comes out, she said. Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. If youre going for a public audience, keep it simple.

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

Local Government 52

Local Government Security Government Public Sector 52

Government Technology Insider

JULY 9, 2024

Over the last few years, there’s been a marked shift among state and local governments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector.

Local Government 59

Local Government Parks And Recreation Government Sanitation 59

GovPilot

AUGUST 12, 2022

With technology innovation transforming public and private organizations globally, American municipalities and counties can learn a lot from what international localities are doing as well.

Local Government 52

Local Government Government Constituents 52

GovPilot

APRIL 3, 2024

Local governments have many responsibilities and tasks they have to complete everyday, but one thing they often neglect is maintaining a robust marketing strategy. Most ask, “Why do governments need a marketing strategy?”

Constituents 52

Constituents Engagement Government Local Government 52

GovPilot

MARCH 5, 2024

Local governments play a critical role in the functioning of society, bearing significant responsibilities and managing a wide range of essential tasks within the community.

Local Government 52

Local Government Government Public Safety Management 52

GovPilot

JANUARY 10, 2023

In both urban and rural communities, constituents and government officials alike, understand the serious threat that increased crime rates present to communities. Research shows that crime rates have risen throughout the United States during and beyond the pandemic.

Local Government 52

Local Government Government Constituents Engagement 52

GovPilot

MAY 29, 2024

Moving to a primarily online space invokes a myriad of emotions from constituents. As they are met with unforeseen accessibility and convenience, they are, unfavorably, being asked to disclose extremely personal information to maintain that ease of use.

Local Government 52

Local Government Security Constituents Government 52