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Clunky, old, publicfacing systems frustrate constituents and reduce engagement, she said. ” For more ideas about how to make the case for modernization that agency leaders and legislators find compelling, download it here: Get the guide Photo illustration by Kaitlyn Baker and Julia Blurton-Jones for GovLoop Favorite
In an interview with Government Technology Insider, Tom Wiri , Senior Account Executive at Tricentis, discussed some of the common challenges state CIOs face when trying to push out modernized applications. Wiri mentioned that one of the biggest challenges to modernizing public services is the limitations of manual app testing.
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