AWS Public Sector Blog

NOVEMBER 23, 2022

These steps help senior leadership teams reach alignment, and help establish their commitment to move to the cloud. In addition, AWS Partners offer hundreds of tools and features to help customers meet their security objectives, ranging from network security, configuration management, access control, and data encryption. Learn more.

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Security Public Sector Elected Officials Constituents 130

AWS Public Sector Blog

NOVEMBER 22, 2022

Italian citizens typically need to navigate through dozens of platforms in order to access public services or manage their obligations to the State. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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Government Public Sector Public Service Development 246

AWS Public Sector Blog

APRIL 17, 2023

The National Association of State Chief Information Officers ( NASCIO ) recently released the 2023 report of the top 10 priorities of state chief information officers (CIOs) for strategies, management processes, and solutions. AWS Cost Explorer helps visualize, understand, and manage cloud costs and usage over time.

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Public Sector Local Government Management Education 130

GovLoop

APRIL 18, 2024

Department of Energy’s Offices of the CFO A leadership expert once said , “Change is hard at first, messy in the middle and gorgeous at the end.” What is Change Management? 6 Steps to Success But great rewards are possible with effective change management. The cliché about the devil being in the details is really true.”

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Legislation Public Face Government Employee Leadership 105

AWS Public Sector Blog

NOVEMBER 3, 2022

Whether your priority is to deliver better outcomes for students, design more effective communication with constituents, or facilitate more patient-centric care—Amazon Web Services (AWS) can help. Reserve your seat for keynotes and leadership sessions. Discover more leadership sessions here.

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Public Sector Nonprofit Education Leadership 130

GovPilot

MARCH 4, 2024

Effective leadership in government is vital because it ensures that every public sector employee can efficiently manage their responsibilities such as providing essential services, implementing policies, and addressing community needs in a timely fashion.

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Local Government Leadership Government Public Sector 52

GovLoop

AUGUST 25, 2022

assumed leadership of Queens — one of New York City’s five boroughs — 14 months ago, when he became Borough President and city staff worked mostly off site. Here are his tips for managing hybrid employees. But government serves a unique purpose, and disappointing constituents is unacceptable. “We Donovan Richards Jr.

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Management Constituents Communications Leadership 59

AWS Public Sector Blog

MARCH 15, 2023

I was grateful to Chelsea Clinton, author, advocate, and vice chair of the Clinton Foundation and the Clinton Health Access Initiative, and Francessca Vasquez, AWS vice president of technology and customer solutions, for sharing their passions for data and leadership with us during a fireside chat.

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Nonprofit Public Sector Leadership Engagement 130

GovLoop

JUNE 14, 2024

From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents. They care about their team, show up for them, listen to their ideas and advocate needs to upper management on their behalf.

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Government Public Service Communications Constituents 102

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service.

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Public Sector Accountability Leadership Security 92

GovLoop

AUGUST 1, 2024

Our August online training list is ready to go, with experts lined up to chat about everything from pitching innovation to leadership to managing successfully while being an introvert. How to Get Comfortable With Peer-to-Peer Management Peer-to-peer management may be the hardest management of all.

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Leadership Management Implementation Constituents 59

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT as we speak with a leadership expert about why making time for higher-level thinking and planning is so important.

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Government Employee Constituents Leadership Security 59

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” “How do we get people more excited about engaging…?

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Engagement Constituents Social Media Leadership 59

GovLoop

JANUARY 25, 2024

During our latest CX Community of Practice session, Tori Leonard, UX Practice Manager, shared strategies for measuring your CX goals. Instead of simply aiming to receive fewer calls from your constituents, for example, do a deep dive into why they are calling. How do you know which metrics you need to track success?

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Constituents Communications Management Engagement 104

GovLoop

JULY 6, 2023

If you’re in a leadership position, you can improve the odds of success with automation in two ways: Be transparent. How Self-Help Helps Everyone Increasingly, government agencies are offering employees the same kind of self-service portals they provide for constituents. A common use case is password changes.

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Communications Constituents Leadership Government Agency 105

Government Technology Insider

AUGUST 21, 2024

Department of Labor began prototyping AI use cases to see if, or how, they can enable states to deliver services to constituents more efficiently. Designing Accessible and Equitable Experiences to Support Constituents Customer experience (CX) has become a priority for agencies at all levels of government in the last two years.

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Google Public Sector

OCTOBER 19, 2022

Agency leaders can use Document AI to help process paper and images at scale to better deliver services to their constituents. It incorporates a mature end-to-end workflow for document processing and management to speed implementation and reduce costs for federal, state, and local governments and academic institutions.

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Government Government Agency Public Sector Constituents 98

Open Access Government - Technology News

DECEMBER 21, 2023

Generative AI marks a further big leap by eliminating the need for extensive training of virtual agents and enabling greater use of data to create personalized content and experiences for constituents. Navigating the complex web of government departments can often be daunting for constituents. How can the government use AI?

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Government Public Service Constituents Implementation 69

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Google Threat Intelligence offers unparalleled visibility into the global threat landscape.

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Public Sector Leadership Operations Constituents 60

AWS Public Sector Blog

OCTOBER 28, 2022

Amazon Web Services (AWS) announced that Amazon Connect , its omnichannel cloud contact center service, has achieved Federal Risk and Authorization Management Program (FedRAMP) Authorized status at the High Impact Level. In the AWS Management Console, search for the Amazon Lex service from the search bar.

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Public Sector Security Management Constituents 130

GovLoop

JUNE 11, 2024

We especially are interested in topics that fall within the following categories: Employee and constituent engagement Professional and personal development Artificial intelligence/machine learning Career advice for new and current supervisors Data use and/or literacy Diversity, equity, inclusion and accessibility Process improvements/agency outcomes (..)

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Social Media Government Employee Constituents Public Sector 59

GovLoop

APRIL 1, 2024

In this session of “Management Minutes With Mika,” Workplace Transformation Strategist Mika Cross invited Elliott to explain what agencies should pay attention to when it comes to creating meaningful in-person work. Check out this edition of Management Minutes With Mika now. Want more tips from Elliott and Cross?

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Social Media Constituents Communications Management 69

Center for Community Progress

JULY 29, 2024

After all, you’ll have to be away from your day job and spend money on travel and conference registration—it can be a tough sell for a manager! You can create a curriculum around exactly what matters to your community. Attending RVP will help you better serve your constituents, no matter your role.

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Laws Constituents Public Sector Nonprofit 98

GovLoop

JANUARY 4, 2023

We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement. Workforce management/leadership. Career advice for new and current supervisors. Diversity, equity, inclusion and accessibility. Data use and/or literacy. Process improvements/agency outcomes.

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Government Employee Constituents Public Sector Leadership 59

Government Technology Insider

APRIL 27, 2023

Across the country – from New York to Arizona and from Ohio to California – state and local governments are investing in the technology and solutions to deliver the next generation of services to constituents. For agencies looking to capitalize on their digital transformation investments , Wilson has some important advice. “To

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Constituents Local Government Social Services Leadership 52

Government Technology Insider

APRIL 10, 2024

Recently, city and county IT leaders from around the country met to collaborate on policy, management and leadership issues surrounding the future of digital government. It was fitting that this conference was held in Los Angeles,” shared Tom Wiri, West State and Local Account Executive, Tricentis.

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Local Government Government Press Release Constituents 52

AWS Public Sector Blog

OCTOBER 20, 2022

NSDC uses AWS to run applications for their Skill India Portal learning management system (LMS), Skill Management and Accreditation of Training Centers ( SMART ), Takshashila Portal for Training of Trainers/Assessors , as well as its enterprise resource planning (ERP) systems. million student records and 7.6 AWS Summit Singapore.

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Public Sector Education Government Communications 130

GovLoop

JULY 19, 2023

Good measurements also help you communicate with constituents and elected officials about what you’re accomplishing and how you’re responding to their concerns. Output metrics show what you’re delivering to constituents, process metrics track your operations and activity metrics measure your efforts to improve performance.

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Constituents Elected Officials Communications Operations 52

GovLoop

DECEMBER 8, 2023

We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement Career advice for new and current supervisors Professional and personal development Artificial intelligence/machine learning Diversity, equity, inclusion and accessibility Data use and/or literacy Process improvements/agency (..)

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Social Media Government Employee Constituents Public Sector 59

Government Technology Insider

JUNE 13, 2024

While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. State and local governments hold large amounts of sensitive data and personally identifiable information (PII), which is managed according to record series laws that govern how data should be protected and discarded.

Local Government 52

Local Government Government Constituents Implementation 52

GovLoop

MAY 28, 2024

We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement Professional and personal development Artificial intelligence/machine learning Career advice for new and current supervisors Data use and/or literacy Diversity, equity, inclusion and accessibility Process improvements/agency (..)

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Social Media Government Employee Constituents Public Sector 52

GovLoop

MARCH 27, 2024

Public Sector Chief Technology Officer, Lookout Pick Out the Bad Apples: How to Manage Low Performers As a supervisor, it can be stressful and awkward to manage a “bad apple.” Join us online Monday, April 15 at 4 p.m. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys.

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Budgeting Constituents Development Public Sector 80

GovLoop

JUNE 9, 2023

We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement Career advice for new and current supervisors Diversity, equity, inclusion and accessibility Data use and/or literacy Artificial intelligence/machine learning Process improvements/agency outcomes Cybersecurity and similar (..)

Social Media 52

Social Media Government Employee Constituents Public Sector 52

GovLoop

DECEMBER 14, 2022

You’d have an opportunity to write on topics about which you’re passionate, particularly in one or more of the following categories: Employee and constituent engagement. Workforce management/leadership. Career advice for new and current supervisors. Diversity, equity, inclusion and accessibility. Data use and/or literacy.

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Government Employee Constituents Leadership Engagement 52

GovLoop

DECEMBER 2, 2022

The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m. ET/10:30 a.m. -12 Morton, Deputy Chief Veterans Experience Officer, U.S.

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Public Sector Constituents Accountability Public Service 52

GovLoop

JANUARY 30, 2024

Federal agencies need to make new software available quickly in order to meet emerging mission needs and rising constituent expectations. And it gives leadership a single dashboard to see where everything’s going.” At the same time, they must protect their systems and processes. It’s an inherently difficult situation.

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Security Constituents Development Public Sector 52

GovLoop

MAY 23, 2023

We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement Career advice for new and current supervisors Diversity, equity, inclusion and accessibility Data use and/or literacy Artificial intelligence/machine learning Process improvements/agency outcomes Cybersecurity and similar (..)

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Social Media Government Employee Constituents Public Sector 52