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Q&A: Fort Lauderdale Modernizes Business Applications in IT Overhaul

State Tech Magazine

With strong support from city leadership, she and her team have kept that program on track, despite the disruption. They’re modernizing business applications, all with an eye toward more robust and effective constituent services, as part of the city’s IT modernization plan. STATETECH: You’re migrating to cloud,…

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Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Max also shared news and announcements that can help public sector organizations reimagine what’s possible in how they deliver on their missions.

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Georgia’s IT Modernization Efforts: Harnessing AI for Smarter Government

Government Technology Insider

While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. For constituents who already have hesitations about the amount of PII held by government agencies and their plans for AI, this could result in an erosion of trust.

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Idaho Controller modernizes back-office operations using AWS

AWS Public Sector Blog

“To ensure success in Idaho, we focused on building a foundation that allows for future growth and adaptability and aligned state leadership that changing our processes is the best way to ensure resiliency and adaptability required to meet the future needs of our organization, employees, and citizens,” said Whitworth.

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The Future of Government Awards 2023 are open for nominations

AWS Public Sector Blog

Leadership award – recognises a leader who has enabled their team, or organisation, to make a real difference to people’s lives. Learn more about open source solutions for governments Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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Leadership Looks Too Much the Same

GovLoop

The path to executive leadership is difficult, but it’s especially challenging for some demographics. Executive leadership data at the state and local levels is less available, but if governorships are any measure, diversity is a significant problem: There are only three non-white governors, in Hawaii, New Mexico and Oklahoma.

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Journey Maps Help You Find and Fix Problems

GovLoop

Journey maps are one of the most effective and perhaps underutilized ways of understanding what constituents experience and how best to serve them. Once you identify problem areas, brainstorm possible solutions and present them to stakeholders and to leadership who can ensure their execution. Heres how journey maps work.