AWS Public Sector Blog

APRIL 13, 2023

Learn three important considerations for public sector procurement of cybersecurity solutions, as well as best practices from Amazon Web Services (AWS) for leveraging these new cybersecurity programs. This means that each public sector organization is responsible for the security of their own critical applications.

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AWS Public Sector Blog

APRIL 25, 2024

Applications and user experiences are poised to be reinvented with generative AI, and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients.

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Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. Let's dive into five AI trends we believe will shape the future of the public sector in the year ahead. Artificial intelligence (AI) is no longer a futuristic concept.

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AWS Public Sector Blog

MARCH 19, 2024

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize public sector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.

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AWS Public Sector Blog

OCTOBER 28, 2022

So how can public sector organizations help address this skills gap? Robin Healey, chief information officer (CIO) for the Commonwealth of Massachusetts Executive Office for Administration and Finance, shared insights on the panel about creating a culture of skills training. Foster a culture of skills training.

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AWS Public Sector Blog

AUGUST 6, 2024

Today’s Amazon Web Services (AWS) Worldwide Public Sector Symposium Canberra keynote explored generative artificial intelligence (AI) innovation in Australia and New Zealand. Dave Levy , vice president of Worldwide Public Sector at Amazon Web Services (AWS), followed Rouse on stage and delivered the keynote speech.

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AWS Public Sector Blog

DECEMBER 2, 2022

For any partners who weren’t able to attend on-site, I want to share what the worldwide public sector partners team is working on to better serve partners. AWS ProServe Ready now available in Australia , Japan, New Zealand, and Singapore for public sector customer engagements. Public Sector Partners of the Year announced.

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AWS Public Sector Blog

MARCH 21, 2024

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium.

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AWS Public Sector Blog

OCTOBER 4, 2024

Maria spends hours reading through information on websites and reviewing publicly available documents to understand the benefits she may be eligible for and the application process. Overwhelmed by the volume of information, Maria calls the eligibility office and is directed to complete an online benefits application.

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AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Google Public Sector

OCTOBER 19, 2023

The impact of generative AI for the public sector can be groundbreaking. In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites.

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Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county. Both solutions, powered by Google Cloud and SpringML , enable the County to extend services to many more of their constituents effortlessly.

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AWS Public Sector Blog

NOVEMBER 15, 2022

According to the National Centers for Environmental Information (NCEI), as of October 11, 2022, the US has sustained 15 weather/climate disaster events, with losses exceeding $1 billion each, the deaths of 342 people, and significant economic effects on the areas impacted. When a natural disaster strikes. “In Connect with us.

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AWS Public Sector Blog

MARCH 10, 2023

The automated intelligence has provided necessary information to assist in discovery and appropriate legal action. Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution.

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AWS Public Sector Blog

APRIL 1, 2025

Information on hosting workloads in AWS GovCloud (US) is available on this webpage. SLG agencies such as public safety, health and human services, and revenue agencies can realize success running regulated workloads in AWS U.S. Justice and public safety for U.S. You can find guidance on making this choice in this article.

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AWS Public Sector Blog

NOVEMBER 3, 2023

When we created Kiip, we believed that helping people have access to their own information would not only improve the process of accessing benefits and services but would help them in a host of other needs beyond any one interaction,” said Noah Harlan, Founder and Chief Executive Officer of Kiip. Reach out to the AWS Public Sector team.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. The CDAO recently launched Task Force Lima to enhance its operations in areas such as warfighting, business affairs, health, readiness, and policy.

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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AWS Public Sector Blog

MARCH 2, 2023

These annual savings in time and materials come from processing case files through a cloud native information exchange with the local prosecutor’s office. One example is the SOMA Freedom of Information Act (FOIA) module, which “can process requests 10 times faster than before. We completed a one-time scan entry.

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GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.

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Google Public Sector

JANUARY 17, 2024

With that in mind, I'm thrilled to share that we’re hosting Public Sector Generative AI Live & Labs , a half day event designed for public agencies, research institutions, and academia in the region to discover how Google Cloud's AI technologies can fundamentally accelerate their work and impact. Register now.

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AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud. Taxes, governments, and great experiences using the cloud.

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AWS Public Sector Blog

AUGUST 9, 2023

In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms. Users can automate document processing and action on the extracted information. This solution then analyzes and helps interpret the extracted information with the use of a dashboard, in near real-time.

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AWS Public Sector Blog

DECEMBER 3, 2024

CentralSquare’s CAD service keeps first responders connected during emergencies When emergencies happen, quick access to critical information is paramount. CentralSquare’s cloud-based CAD and RMS services, powered by AWS, help dispatchers and responders quickly access and share real-time information during high-pressure situations.

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Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. CamDX adopts the model of Estonia’s X-Road and is a unified yet decentralized data exchange layer between information systems that offers a standardized and secure way to provide and consume services.

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Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

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AWS Public Sector Blog

NOVEMBER 1, 2022

However, streaming with Amazon IVS is super-fast and ultra low latency,” said Branko Lepan, co-founder and chief information officer (CIO) of Nomad. From there, public viewers access a drop-down menu to find information by county, court, and scheduled proceedings to find sessions of interest. Using Amazon IVS is so simple.

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Google Public Sector

MARCH 20, 2025

It makes discoverability of information much easier, and allows for greater transparency behind LLM operations. For constituents, this translates to easier and more secure experience when engaging with government websites and applications.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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AWS Public Sector Blog

SEPTEMBER 20, 2023

That information was in another system, but we had no clue because our systems were not connected.” Additionally, with 80% of 911 calls coming from a wireless device , Troxel and his team are finding ways to deliver supplemental information through dispatch, including medical information, pictures, and videos. “In

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Google Public Sector

NOVEMBER 15, 2022

As such, we are excited to announce new functionality that addresses the unique challenges faced by public sector agencies and their employees. For scenarios where constituents are dealing with custom documents where a pre-built model may not exist, we offer Document AI Workbench.

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AWS Public Sector Blog

FEBRUARY 2, 2024

When you spread technology over 90 different agencies with 90 different business needs, it creates a bunch of information silos that keep you from operating efficiently. You don’t get the information you need to make decisions, and your costs increase on the systems you’re supporting. We knew we couldn’t build the future on that model.

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