Government Technology Insider

AUGUST 5, 2024

Renewed investment and interest in transportation infrastructure has empowered state Departments of Transportation (DOTs) to modernize not only roads and bridges, but digital infrastructure such as data and information systems. The more we push each other with that question, the more we start to see the areas we need to protect.”

Transportation 86

Transportation Security Public Transportation Constituents 86

Google Public Sector

APRIL 21, 2023

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. Document AI for the government empowers organizations to leverage Google machine learning to classify, split, and extract information to speed processing and analysis.

Constituents 106

Constituents Translation Government Employee Government 106

Government Technology Insider

AUGUST 6, 2024

As a program serving a diverse group of constituents, UI programs must be able to adapt to changes in constituent demands, changes in legislation, and changes in economic conditions, without requiring a disruptive system overhaul. Automation : Automation can take many forms in a forever modern UI system.

Constituents 52

Constituents Translation Legislation Implementation 52

Government Technology Insider

SEPTEMBER 18, 2024

RESEA is often considered supplementary to UI, but the program is one of the primary ways to introduce constituents to new occupations, allowing them to expand their searches to return to a fulfilling career more quickly. As the number of RESEA participants increases, so does the amount of personalized information AJC staff must collect.

Constituents 59

Constituents Operations Development Education 59

GovLoop

FEBRUARY 12, 2024

An interview with Marty Sullivan, Director of the Arkansas Administrative Office of the Courts, and Tim Holthoff, Director of the Arkansas Court Information Systems Division Arkansas has long been a national leader in providing public access to court information. That wastes time and effort and can lead to arrest warrants.

Constituents 96

Constituents Management Accountability Communications 96

AWS Public Sector Blog

AUGUST 9, 2023

In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms. Users can automate document processing and action on the extracted information. The response to the asynchronous operation is a job identifier (JobId).

Public Sector 52

Public Sector Accountability Management Constituents 52

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 99

Public Sector Translation Constituents Local Government 99

GovLoop

FEBRUARY 14, 2024

Digital forms have been a welcome replacement for government agencies and constituents alike, but shifting from paper to online processes does come with unique challenges. Unless that folder was circulated around, the process wasn’t streamlined and not everyone had the information they needed.”

Constituents 64

Constituents Government Agency Operations Government 64

Government Technology Insider

JUNE 13, 2024

Agency leaders are both optimistic and cautious about AI’s impact on their organizations: AI solutions can streamline agency operations and enhance human capabilities but implementing them adds myriad considerations to agency IT modernization strategies. Download the Study 1.

Local Government 52

Local Government Government Constituents Implementation 52

Government Technology Insider

OCTOBER 16, 2024

There are a variety of ways state and local agencies can apply AI and automation solutions to improve service delivery and operations. JB: AI and automation solutions can support transformative modernization by enabling state and local agencies to provide personalized experiences for constituents.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

AWS Public Sector Blog

NOVEMBER 15, 2022

According to the National Centers for Environmental Information (NCEI), as of October 11, 2022, the US has sustained 15 weather/climate disaster events, with losses exceeding $1 billion each, the deaths of 342 people, and significant economic effects on the areas impacted. When a natural disaster strikes. “In

Public Safety 98

Public Safety Public Sector Security Constituents 98

GovLoop

JANUARY 9, 2024

An interview with Marty Sullivan, Director of the Arkansas Administrative Office of the Courts, and Tim Holthoff, Director of the Arkansas Court Information Systems Division Arkansas has long been a national leader in providing public access to court information. That wastes time and effort and can lead to arrest warrants.

Constituents 64

Constituents Management Accountability Communications 64

AWS Public Sector Blog

DECEMBER 15, 2022

For instance, Amazon Web Services (AWS) services such as Amazon Connect and Amazon Lex chatbots can enable and empower constituents to quickly locate information using self-service options, reducing wait times and reserving in-person resources for the most complex and high-touch interactions.

Constituents 52

Constituents Outreach Communications Engagement 52

Government Technology Insider

JANUARY 11, 2024

Data has the potential to simplify delivery of public services, boost agency efficiency, and reduce fraud, waste, and abuse while enabling more informed decision making. Many state and local governments still rely on legacy technology to collect data and analyze financial information. Ready to maximize the value of your data?

Government Agency 59

Government Agency Government Constituents Local Government 59

Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

Local Government 98

Local Government Budgeting Government Public Sector 98

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Transforming Hawaii's infrastructure and the U.S.

Public Sector 60

Public Sector Leadership Operations Constituents 60

GovLoop

FEBRUARY 16, 2023

Data resilience is critical to smooth operations at your agency. With 79% of agencies targeted by ransomware within the past 12 months, it’s time to take precautions so your sensitive information doesn’t end up in the wrong hands.

Accountability 97

Accountability Coordinator Constituents Security 97

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. percent reduction in labor and operational expenditures. million to a mere $30,000 annually.

Constituents 52

Constituents Government Agency Operations Translation 52

AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

Google Public Sector

JULY 31, 2023

For example, New York State is using AI to modernize its call center to deliver real-time answers and the City of Dearborn is using AI to improve access to information, making its website multilingual and citizen centric. For instance, agencies can streamline the recruitment process, creating and refining job description information.

Public Sector 79

Public Sector Security Operations Government Agency 79

AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. For more information about how AWS supports nonprofits, visit AWS for Nonprofits.

Nonprofit 126

Nonprofit Security Constituents Operations 126

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. Instead, agencies need a robust continuity of operations plan, data backups and more. ET/11-11:50 a.m. ET/11-11:50 a.m.

Government Employee 59

Government Employee Constituents Leadership Security 59

AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? We hope more organizations can benefit from AI safely by outlining a methodology informed by our experiences powering projects across government, education, and more.

Public Sector 80

Public Sector Constituents Security Regulations 80

GovLoop

FEBRUARY 26, 2024

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. And that depends on whether agencies use automated software testing (AST), particularly in the fast-paced, complex hybrid cloud environments where agencies increasingly operate.

Constituents 105

Constituents Government Public Sector Development 105

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. Recognizing the need to meet evolving demands and expectations, USPS launched the Informed Delivery email subscription service in 2014. Informed Delivery notifies subscribers of upcoming deliveries.

Education 95

Education Government Public Sector Constituents 95

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Artificial intelligence (AI) is emerging as a game-changer, providing a way to streamline operations, enhance decision-making, and deliver more impactful services.

Public Sector 64

Public Sector Government Translation Constituents 64

Google Public Sector

JUNE 26, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Google Cloud understands this, and has built security directly into our AI solutions to protect your sensitive data and critical operations. Secure AI: What does it mean?

Public Sector 64

Public Sector Security Leadership Government Agency 64

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. What are the touchpoints where veterans will encounter this new information? The Vision. The Obstacles.

Constituents 64

Constituents Government Agency Operations Government 64

GovLoop

JUNE 9, 2023

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? The focus on outcome also is critical to winning over the business and operational leaders who are supposed to benefit from the data.

Public Sector 105

Public Sector Legislation Public Health Coordinator 105

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. At times, the documents were incomprehensible, which could result in incorrect information.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. More information about the NextGen sessions and speakers is available here. Be sure to register for the next NextGen virtual summit on Wednesday, May 15!

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 40

Public Sector Translation Constituents Local Government 40

AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

Education 81

Education Local Government Public Sector Public Safety 81

AWS Public Sector Blog

MAY 15, 2024

Sometimes, there is no single owner responsible for the end-to-end citizen experience, which results in a disconnect and makes it difficult to find information. In this post, we will explore how Amazon Connect , Amazon Web Services’ (AWS) cloud contact center solution, delivers relevant information to agents through a unified experience.

Government 80

Government Implementation Management Government Agency 80

GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

Constituents 98

Constituents Social Media Security Transportation 98

AWS Public Sector Blog

AUGUST 6, 2024

With cloud as the new operational foundation, governments can fully embrace innovation to revolutionize constituent services and operational effectiveness. In 2019, Amazon set a goal to match all of the electricity used across it global operation with 100 percent renewable energy by 2030.

Public Sector 69

Public Sector Public Safety Operations Sustainability 69

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich.,

Public Sector 89

Public Sector Government Constituents Security 89