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How data-driven technology helps law enforcement agencies improve constituent outcomes  

AWS Public Sector Blog

Law enforcement agencies can use this hyper-connected environment to bridge previously isolated data siloes and make better-informed decisions to improve emergency response and citizen services. Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

However, LLMs alone may fall short in providing timely and relevant insights, especially for agencies managing dynamic and time-sensitive operations. Real-time data access is particularly vital for priority responses, where timely information can make the difference in critical situations.

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Transforming justice and public safety solutions with CentralSquare and AWS

AWS Public Sector Blog

CentralSquare’s CAD service keeps first responders connected during emergencies When emergencies happen, quick access to critical information is paramount. CentralSquare’s cloud-based CAD and RMS services, powered by AWS, help dispatchers and responders quickly access and share real-time information during high-pressure situations.

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Idaho Controller modernizes back-office operations using AWS

AWS Public Sector Blog

When you spread technology over 90 different agencies with 90 different business needs, it creates a bunch of information silos that keep you from operating efficiently. You don’t get the information you need to make decisions, and your costs increase on the systems you’re supporting.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Hosting regulated U.S. State and Local Government Workloads in AWS

AWS Public Sector Blog

Information on hosting workloads in AWS GovCloud (US) is available on this webpage. It is important to note that operating in a given AWS U.S. Independent third-party attestation audits provide assurance that control activities are operating as intended. You can find guidance on making this choice in this article.

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How Livingston Parish prepares for natural disasters by improving resiliency in the cloud

AWS Public Sector Blog

According to the National Centers for Environmental Information (NCEI), as of October 11, 2022, the US has sustained 15 weather/climate disaster events, with losses exceeding $1 billion each, the deaths of 342 people, and significant economic effects on the areas impacted. When a natural disaster strikes. “In