AWS Public Sector Blog

MARCH 21, 2024

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. Want more in-person public sector content?

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AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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AWS Public Sector Blog

MARCH 10, 2023

Deployment requires limited disruptions, and minimal manpower to implement. Initially Wi-Fiber’s deployments focused on public safety solutions, such as license plate recognition (LPR). The overarching solution offered tangible results within the community, with thousands of traffic and safety incidents identified since implementation.

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Public Safety Public Sector Parks And Recreation Laws 264

Google Public Sector

OCTOBER 19, 2023

The impact of generative AI for the public sector can be groundbreaking. In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution. Learn more about AWS for GovTech.

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AWS Public Sector Blog

APRIL 1, 2025

Customers can also enable additional security controls such as implementing an inspection virtual private cloud (VPC) to centrally inspect the traffic entering and leaving the regulated environments. AWS also recommends implementing Amazon VPC Block Public Access (BPA) for VPCs hosting regulated data to restrict internet access.

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Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud. Taxes, governments, and great experiences using the cloud.

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AWS Public Sector Blog

NOVEMBER 1, 2022

To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. How data-driven technology helps law enforcement agencies improve constituent outcomes. How the City of Fort St.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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AWS Public Sector Blog

MARCH 28, 2024

Relying on manual methods to record and create content in different languages can hinder the timeliness of implementation. In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent.

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Government Technology Insider

MARCH 27, 2025

Highlighting findings from NASCIO 2024 Mid-Year Conference and a study on AI implementation, this article looks at the opportunities and challenges AI presents for government leaders. However, more training, upskilling, and cultural change are required to prepare the public sector workforce for AI innovation.

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AWS Public Sector Blog

OCTOBER 29, 2023

Nominations are now open for the Future of Government Awards 2023 , a global awards program that celebrates practitioners, teams, and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.

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AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Refer to the Implementing Microservices on AWS and Optimizing Enterprise Economics with Serverless Architectures whitepapers for more details.

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Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. From "Nice-to-Have" to "Must-Have" "Artificial intelligence in the public sector is more than wishful thinking," says Karen Dahut, CEO of Google Public Sector.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

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AWS Public Sector Blog

NOVEMBER 27, 2023

Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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AWS Public Sector Blog

SEPTEMBER 25, 2023

Collaborating with industry can in turn accelerate innovation through to practical implementation. to both assist in visualization of what exists today—from buildings, to business and traffic—and to enable data-driven decision making for investments that support a sustainable future for the city’s constituents.

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Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Transforming Hawaii's infrastructure and the U.S.

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AWS Public Sector Blog

MARCH 19, 2024

Public sector entities use cloud technologies but the degree of usage varies. It’s estimated that 55 percent of educational institutions will have implemented a SaaS cloud model by 2025. They discussed how cloud infrastructure enables public sector organizations to modernize constituent services and student success.

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AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.

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AWS Public Sector Blog

FEBRUARY 2, 2024

Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state. “Always current means there is a continual focus on security, redundancy, resiliency, and modern capabilities,” said Bob St.

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Google Public Sector

MAY 2, 2024

In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions. Our offices get more efficient, people get answers faster, and every interaction we have with a constituent helps inform the next.

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AWS Public Sector Blog

APRIL 17, 2023

Public sector customers are using AWS to digitally transform their citizen engagement and service delivery management applications. CIOs know that attracting and retaining talent, developing employee skills, and supporting outdated legacy systems while trying to implement emerging technologies is an important juggling act.

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AWS Public Sector Blog

MAY 15, 2024

With its ease of implementation and our ability to rapidly stand up new deployments of Amazon Connect, we are meeting our customer needs for speed, innovation, new capabilities, and cost reduction,” said David Hammond, senior manager of the AWS Alliance at Peraton.

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AWS Public Sector Blog

NOVEMBER 16, 2022

A commissioned Forrester Total Economic Impact study indicates organizations can improve productivity and reduce costs by 50 percent by implementing AI into their document pipelines. Develop AI implementation guidelines that include transparency of algorithms used. It also enables search and discovery. Invest in training.

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AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. Reach out to the AWS Public Sector Team today. The AWS Cloud Journey.

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AWS Public Sector Blog

AUGUST 17, 2023

Conclusion State Medicaid agencies can support their members and staff in the face of staffing shortages by implementing automated outbound calls to support Medicaid unwinding. The solution described here offers a low code, serverless implementation that can automatically scale based on demand.

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AWS Public Sector Blog

AUGUST 12, 2022

The Future of Government Awards program seeks to celebrate the hidden public sector heroes who work tirelessly to modernize their governments to improve citizen services. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

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AWS Public Sector Blog

JUNE 26, 2023

Artificial intelligence (AI) and machine learning (ML) technologies are enabling our customers to transform solutions they deliver in nearly every industry, including the public sector. These technologies enable government agencies to improve constituent experience and deliver cost-effective services.

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AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Business level architecture for returned mail processing and constituent outreach 1. Contact the AWS Public Sector Team to learn more.

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AWS Public Sector Blog

APRIL 10, 2023

The new emergency amendment requires that impacted TSA-regulated entities develop an approved implementation plan that describes measures they are taking to improve their cybersecurity resilience and prevent disruption and degradation to their infrastructure. to only authorized customer personnel.

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