Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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AWS Public Sector Blog

OCTOBER 28, 2022

So how can public sector organizations help address this skills gap? The same holds true for minorities— one in five Black professionals works in the public sector , yet less than 18 percent are in IT-related jobs. “I Learn more about workforce development for the public sector.

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Public Sector Local Government Development Education 94

Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.

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Constituents Government Public Sector Disaster Response 73

Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Transforming Hawaii's infrastructure and the U.S.

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Public Sector Leadership Operations Constituents 60

AWS Public Sector Blog

MARCH 21, 2024

Davy Levy, vice president of AWS worldwide public sector, delivers the keynote at the Brussels Public Sector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. Want more in-person public sector content?

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Public Sector Sustainability Security Regulations 78

Google Public Sector

MAY 2, 2024

In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions. Our offices get more efficient, people get answers faster, and every interaction we have with a constituent helps inform the next.

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Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. From "Nice-to-Have" to "Must-Have" "Artificial intelligence in the public sector is more than wishful thinking," says Karen Dahut, CEO of Google Public Sector.

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Public Sector Constituents Strategic Planning Implementation 86

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

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Government Technology Insider

SEPTEMBER 22, 2023

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. credit reports, credit scores, and other public records). That’s something we need to change. The first challenge is fraud.

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Constituents Government Agency Budgeting Public Sector 59

AWS Public Sector Blog

MARCH 10, 2023

Deployment requires limited disruptions, and minimal manpower to implement. Initially Wi-Fiber’s deployments focused on public safety solutions, such as license plate recognition (LPR). The overarching solution offered tangible results within the community, with thousands of traffic and safety incidents identified since implementation.

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Public Safety Public Sector Parks And Recreation Laws 105

GovLoop

DECEMBER 2, 2022

The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m. The summit will kick off at 1:30-3 p.m. ET/10:30 a.m. -12

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Public Sector Constituents Accountability Public Service 52

Government Technology Insider

MARCH 30, 2023

Across the public sector, boosting agility has been a priority in digital transformation and modernization strategy. Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances.

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Local Government Budgeting Government Public Sector 98

AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution. Learn more about AWS for GovTech.

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Campaign Public Sector Laws Constituents 97

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. In addition to winning industry category awards, three public sector winners are also being honored with the special Technology for Good honor, as outlined below.

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Education Government Public Sector Constituents 94

Government Technology Insider

JANUARY 5, 2023

By focusing its digital transformation efforts on improving the customer experience , the Town of Gilbert was able to implement innovative solutions that provided constituents and employees with the tools and resources they needed during an unprecedented pandemic. .

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Government Constituents Security Implementation 88

AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud. Taxes, governments, and great experiences using the cloud.

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Public Sector Constituents Government Budgeting 80

Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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Constituents Translation Government Employee Government 105

GovLoop

FEBRUARY 26, 2024

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. Many public-sector efforts have focused on improving the online experience, as websites are now the primary method of interacting with government.

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Constituents Government Public Sector Development 105

American City & Country

AUGUST 28, 2024

Economic consequences: Reduced public spending can result in job losses, both within the public sector and in private industries dependent on government contracts. Enhance financial planning: Implement financial planning and forecasting tools to better predict and manage budget shortfalls.

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Government Budgeting Public Sector Sustainability 97

AWS Public Sector Blog

NOVEMBER 1, 2022

To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. How data-driven technology helps law enforcement agencies improve constituent outcomes. How the City of Fort St.

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Public Sector Local Government Constituents Implementation 69

Microsoft Public Sector

FEBRUARY 8, 2023

This session will enable you to leave with ideas on how your organization can scale and support your constituents by utilizing advanced bot concepts and implementations.

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Constituents Laws Implementation Government 98

AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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Public Sector Operations Management Constituents 81

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

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Accountability Public Sector Implementation Development 72

AWS Public Sector Blog

MARCH 28, 2024

Relying on manual methods to record and create content in different languages can hinder the timeliness of implementation. In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent.

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GovLoop

JULY 3, 2023

Externally, a coherent and deliberate approach to identity can help drive improved constituent engagements, meeting rising citizen expectations around their government encounters. That’s what makes it so important as the foundation of zero trust,” said Frank Briguglio, Public Sector CTO of SailPoint.

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Security Government Management Coordinator 95

Google Public Sector

JULY 31, 2023

Earlier this month, I had the opportunity to join public sector leaders to discuss a topic that is top of mind for everyone – generative AI. How generative AI will help the public sector Enabling government workers with creative assistance. Google Public Sector is here to help you get started.

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Public Sector Security Operations Government Agency 78

AWS Public Sector Blog

OCTOBER 29, 2023

Nominations are now open for the Future of Government Awards 2023 , a global awards program that celebrates practitioners, teams, and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.

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Government Public Sector Leadership Public Service 75

AWS Public Sector Blog

FEBRUARY 2, 2024

Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state. “Always current means there is a continual focus on security, redundancy, resiliency, and modern capabilities,” said Bob St.

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Operations Local Government Security Public Sector 75

AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Refer to the Implementing Microservices on AWS and Optimizing Enterprise Economics with Serverless Architectures whitepapers for more details.

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Public Sector Operations Security Sustainability 98

Google Public Sector

OCTOBER 19, 2022

Agency leaders can use Document AI to help process paper and images at scale to better deliver services to their constituents. It incorporates a mature end-to-end workflow for document processing and management to speed implementation and reduce costs for federal, state, and local governments and academic institutions.

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GovLoop

SEPTEMBER 26, 2023

2) Public expectations have changed when it comes to customer service. Constituents assume their interactions with the public sector will mirror the private sector. Download this resource to learn more about the benefits of automation and best practices for implementing this technology. Favorite

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Management Constituents Public Sector Implementation 59

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

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Nonprofit Fundraising Constituents Public Sector 52

GovLoop

JUNE 8, 2023

When it comes to digital services, many agencies are under pressure, as constituents expect the responsiveness of the public sector to mirror their private-sector experiences. The challenge? Favorite

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Constituents Public Sector Implementation Government 52

AWS Public Sector Blog

NOVEMBER 27, 2023

Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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Public Sector Local Government Constituents Operations 72

Google Public Sector

SEPTEMBER 30, 2022

Intelligent virtual agents are enabling agencies to address constituent questions and provide routine information at scale. Content Governance - Content quality controls are important because intent responses are constituent-facing (chatbot or call center). AppSheet can create approval workflows before content is published.

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Management Translation Social Services Constituents 98

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

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Constituents Implementation Social Services Public Face 52

AWS Public Sector Blog

SEPTEMBER 25, 2023

Collaborating with industry can in turn accelerate innovation through to practical implementation. to both assist in visualization of what exists today—from buildings, to business and traffic—and to enable data-driven decision making for investments that support a sustainable future for the city’s constituents.

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Sustainability Education Public Sector Stewardship 81