Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. It's already making a difference today.

Public Sector 86

Public Sector Constituents Strategic Planning Implementation 86

Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

Local Government 98

Local Government Budgeting Government Public Sector 98

GovLoop

FEBRUARY 26, 2024

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. And that depends on whether agencies use automated software testing (AST), particularly in the fast-paced, complex hybrid cloud environments where agencies increasingly operate.

Constituents 105

Constituents Government Public Sector Development 105

GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans.

Strategic Planning 119

Strategic Planning Government Employee Engagement Constituents 119

AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.

Nonprofit 126

Nonprofit Security Constituents Operations 126

Government Technology Insider

DECEMBER 17, 2024

Many state and local Health and Human Services (HHS) agencies currently operate on an infrastructure that is several decades old. Without a forever-modern digital infrastructure, states face difficulties meeting constituent needs, changes in regulations, and emergencies like the COVID-19 pandemic.

Constituents 52

Constituents Implementation Regulations Operations 52

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Social Services Public Face 52

AWS Public Sector Blog

MARCH 10, 2023

Wi-Fiber custom builds hardware, software, and networks, outfitting them with optical and internet of things (IoT) sensors that allow municipal entities to capture and visualize data to improve operational efficiency, deliver real-time outcomes, and promote enhanced community safety.

Public Safety 105

Public Safety Public Sector Parks And Recreation Laws 105

AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? This cost-free resource aims to support leaders as they grapple with implementation challenges.

Public Sector 80

Public Sector Constituents Security Regulations 80

Government Technology Insider

JUNE 13, 2024

Agency leaders are both optimistic and cautious about AI’s impact on their organizations: AI solutions can streamline agency operations and enhance human capabilities but implementing them adds myriad considerations to agency IT modernization strategies. Download the Study 1.

Local Government 52

Local Government Government Constituents Implementation 52

AWS Public Sector Blog

JANUARY 10, 2023

Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. Read on to learn how Civix worked with AWS to create their new solution. Learn more about AWS for GovTech.

Campaign 97

Campaign Public Sector Laws Constituents 97

GovLoop

MARCH 5, 2024

The two experts offered their thoughts on how to implement, increase and support DEIA. Inclán believes more and better data collection is key for DEIA assessment and implementation. Inclán, Assistant Inspector General for Management and CIO at the National Science Foundation’s (NSF) Office of Inspector General.

Constituents 59

Constituents Education Implementation Operations 59

AWS Public Sector Blog

OCTOBER 3, 2023

This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Running containerized on-premises or self-managed workloads involves significant overhead to manage operational resources. Configurations become code, deployments can be automated, and rollbacks are swift.

Public Sector 126

Public Sector Security Management Operations 126

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

Public Sector 72

Public Sector Accountability Implementation Development 72

Government Technology Insider

AUGUST 6, 2024

As a program serving a diverse group of constituents, UI programs must be able to adapt to changes in constituent demands, changes in legislation, and changes in economic conditions, without requiring a disruptive system overhaul. Automation : Automation can take many forms in a forever modern UI system.

Constituents 52

Constituents Translation Legislation Implementation 52

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich.,

Public Sector 88

Public Sector Government Constituents Security 88

American City & Country

AUGUST 28, 2024

To effectively navigate the fiscal cliff, municipalities can implement the following combination of measures: Leverage technology : Adopt technological solutions to streamline operations, improve efficiency and reduce costs. This includes conducting scenario planning to prepare for various economic conditions and uncertainties.

Government 97

Government Budgeting Public Sector Sustainability 97

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. One hurdle Morton sees is that government agencies tend to operate by business unit. The Vision.

Constituents 64

Constituents Government Agency Operations Government 64

Google Public Sector

JULY 31, 2023

And now, with generative AI, we are at an inflection point of how quickly government can advance their operations and mission outcomes. Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale.

Public Sector 78

Public Sector Security Operations Government Agency 78

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Operating 24/7, the SBSD features virtual agents that manage around 1,200 calls daily.

Education 94

Education Government Public Sector Constituents 94

AWS Public Sector Blog

MAY 15, 2024

With its ease of implementation and our ability to rapidly stand up new deployments of Amazon Connect, we are meeting our customer needs for speed, innovation, new capabilities, and cost reduction,” said David Hammond, senior manager of the AWS Alliance at Peraton.

Government 80

Government Implementation Management Government Agency 80

AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Tax authorities that operate traditional tax systems as Windows workloads, typically in on-premises virtualized environments, can rehost (i.e.,

Public Sector 98

Public Sector Operations Security Sustainability 98

Government Technology Insider

OCTOBER 16, 2024

There are a variety of ways state and local agencies can apply AI and automation solutions to improve service delivery and operations. We were able to identify how to implement AI and automation in a way that maximized its impact. JB: Transforming experiences for constituents begins and ends with government employees.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

AWS Public Sector Blog

JANUARY 9, 2023

As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. Organizations no longer need special hardware or in-house expertise to reap the benefits.

Public Sector 120

Public Sector Nonprofit Operations Government 120

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Google’s responsible AI approach encompasses: Transparency and explainability: Understand how AI models operate and the rationale behind their decisions.

Public Sector 76

Public Sector Accountability Leadership Security 76

AWS Public Sector Blog

APRIL 13, 2023

Cyber events continue to heavily impact SLG and education institutions, compromising data and critical services to students and constituents. Speedy procurement enables government innovation; waiting for software can stall protective resources for implementation and can reduce experimentation opportunities.

Public Sector 98

Public Sector Local Government Security Education 98

AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.

Public Sector 80

Public Sector Constituents Government Budgeting 80

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Elevating public sector missions with intelligent AI Robust data management practices, policies, and infrastructure are the cornerstone of successful AI implementation in government.

Public Sector 60

Public Sector Leadership Operations Constituents 60

AWS Public Sector Blog

SEPTEMBER 21, 2023

API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. These operations can also be referred to as upserts (updates and inserts) or merges.

Public Sector 81

Public Sector Operations Management Constituents 81

AWS Public Sector Blog

NOVEMBER 27, 2023

Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution. In 2013, more than 17% of Californians did not have health insurance.

Public Sector 72

Public Sector Local Government Constituents Operations 72

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

Government Employee 59

Government Employee Constituents Leadership Security 59

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. percent reduction in labor and operational expenditures. million to a mere $30,000 annually. .

Constituents 52

Constituents Government Agency Operations Translation 52

AWS Public Sector Blog

APRIL 3, 2024

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. We were able to move to AWS, to Connect, basically overnight.

Campaign 78

Campaign Local Government Outreach Implementation 78

Government Technology Insider

OCTOBER 26, 2023

However, the emergence of Zero Trust architecture has created new opportunities for agencies to build a stronger and more secure network that can keep pace with evolving workforce, constituent, and mission needs. This shift required NJJ to expand its VPN usage from 2,300 users to nearly 10,000, which exponentially increased security risks.

Security 59

Security Public Sector Constituents Implementation 59

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

Nonprofit 52

Nonprofit Fundraising Constituents Public Sector 52

American City & Country

AUGUST 23, 2024

In response to these consequences, the ASCE released the Sustainable Infrastructure Standard, ASCE 73-23, a tool that provides guidance for infrastructure owners to develop and implement sustainable solutions throughout a project’s entire life cycle. Nonetheless, America’s communities are at a crossroads. We desperately need to work together.

Sustainability 69

Sustainability Implementation Laws Transportation 69

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

Constituents 52

Constituents Campaign Implementation Public Sector 52