Government Technology Insider

OCTOBER 16, 2024

There are a variety of ways state and local agencies can apply AI and automation solutions to improve service delivery and operations. We were able to identify how to implement AI and automation in a way that maximized its impact. JB: Transforming experiences for constituents begins and ends with government employees.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

Google Public Sector

APRIL 21, 2023

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies.

Constituents 106

Constituents Translation Government Employee Government 106

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. It's already making a difference today.

Public Sector 87

Public Sector Constituents Strategic Planning Implementation 87

GovLoop

JUNE 20, 2023

Agency leaders know they need to modernize, but many are running into roadblocks when it comes to implementation time, staffing shortages, and even an internal cultural resistance to change. These types of obstacles have led to 88% of federal IT professionals stating their agencies have fallen behind in their modernization plans.

Constituents 89

Constituents Communications Implementation Operations 89

GovLoop

MARCH 5, 2024

The two experts offered their thoughts on how to implement, increase and support DEIA. Inclán believes more and better data collection is key for DEIA assessment and implementation. Inclán, Assistant Inspector General for Management and CIO at the National Science Foundation’s (NSF) Office of Inspector General.

Constituents 59

Constituents Education Implementation Operations 59

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

Public Sector 70

Public Sector Accountability Implementation Development 70

Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

Local Government 98

Local Government Budgeting Government Public Sector 98

AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.

Nonprofit 125

Nonprofit Security Constituents Operations 125

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. percent reduction in labor and operational expenditures. million to a mere $30,000 annually. .

Constituents 52

Constituents Government Agency Operations Translation 52

GovLoop

FEBRUARY 26, 2024

Government agencies have a lot riding on improving their constituents’ customer experience (CX), and they understand the consequences. And that depends on whether agencies use automated software testing (AST), particularly in the fast-paced, complex hybrid cloud environments where agencies increasingly operate.

Constituents 105

Constituents Government Public Sector Development 105

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Elevating public sector missions with intelligent AI Robust data management practices, policies, and infrastructure are the cornerstone of successful AI implementation in government.

Public Sector 60

Public Sector Leadership Operations Constituents 60

AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? This cost-free resource aims to support leaders as they grapple with implementation challenges.

Public Sector 78

Public Sector Constituents Security Regulations 78

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

Nonprofit 52

Nonprofit Fundraising Constituents Public Sector 52

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

Government Employee 59

Government Employee Constituents Leadership Security 59

GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans.

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. One hurdle Morton sees is that government agencies tend to operate by business unit. The Vision.

Constituents 64

Constituents Government Agency Operations Government 64

Government Technology Insider

OCTOBER 26, 2023

However, the emergence of Zero Trust architecture has created new opportunities for agencies to build a stronger and more secure network that can keep pace with evolving workforce, constituent, and mission needs. This shift required NJJ to expand its VPN usage from 2,300 users to nearly 10,000, which exponentially increased security risks.

Security 59

Security Public Sector Constituents Implementation 59

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Google’s responsible AI approach encompasses: Transparency and explainability: Understand how AI models operate and the rationale behind their decisions.

Public Sector 76

Public Sector Accountability Leadership Security 76

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich.,

Public Sector 89

Public Sector Government Constituents Security 89

AWS Public Sector Blog

MAY 15, 2024

With its ease of implementation and our ability to rapidly stand up new deployments of Amazon Connect, we are meeting our customer needs for speed, innovation, new capabilities, and cost reduction,” said David Hammond, senior manager of the AWS Alliance at Peraton.

Government 78

Government Implementation Management Government Agency 78

Google Public Sector

JULY 31, 2023

And now, with generative AI, we are at an inflection point of how quickly government can advance their operations and mission outcomes. Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale.

Public Sector 79

Public Sector Security Operations Government Agency 79

American City & Country

AUGUST 23, 2024

In response to these consequences, the ASCE released the Sustainable Infrastructure Standard, ASCE 73-23, a tool that provides guidance for infrastructure owners to develop and implement sustainable solutions throughout a project’s entire life cycle. Nonetheless, America’s communities are at a crossroads. We desperately need to work together.

Sustainability 52

Sustainability Implementation Laws Transportation 52

GovLoop

AUGUST 1, 2024

” and get use cases from agencies that have implemented successful modern workforce strategies. Speakers include: Jeffery Anoka, Deputy Chief Human Capital Officer, Executive Director, Staffing, Recruitment and Operations Center (SROC), U.S. Join us online Tuesday, Aug. 20 from 2-2:50 p.m.

Leadership 59

Leadership Management Implementation Constituents 59

AWS Public Sector Blog

NOVEMBER 27, 2023

Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution. In 2013, more than 17% of Californians did not have health insurance.

Public Sector 70

Public Sector Local Government Constituents Operations 70

AWS Public Sector Blog

APRIL 10, 2023

The new emergency amendment requires that impacted TSA-regulated entities develop an approved implementation plan that describes measures they are taking to improve their cybersecurity resilience and prevent disruption and degradation to their infrastructure. It automates security tools that have built-in governance.

Transportation 52

Transportation Security Public Sector Operations 52

American City & Country

AUGUST 28, 2024

To effectively navigate the fiscal cliff, municipalities can implement the following combination of measures: Leverage technology : Adopt technological solutions to streamline operations, improve efficiency and reduce costs. This includes conducting scenario planning to prepare for various economic conditions and uncertainties.

Government 72

Government Budgeting Public Sector Sustainability 72

AWS Public Sector Blog

MARCH 10, 2023

Wi-Fiber custom builds hardware, software, and networks, outfitting them with optical and internet of things (IoT) sensors that allow municipal entities to capture and visualize data to improve operational efficiency, deliver real-time outcomes, and promote enhanced community safety.

Public Safety 104

Public Safety Public Sector Parks And Recreation Laws 104

AWS Public Sector Blog

JANUARY 10, 2023

Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. Read on to learn how Civix worked with AWS to create their new solution. Learn more about AWS for GovTech.

Campaign 97

Campaign Public Sector Laws Constituents 97

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

Local Government 52

Local Government Engagement Social Media Management 52

Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. We are delivering a proven zero trust architecture that allows our customers to operate with confidence.

Local Government 52

Local Government Security Government Public Sector 52

AWS Public Sector Blog

SEPTEMBER 21, 2023

API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. These operations can also be referred to as upserts (updates and inserts) or merges.

Public Sector 80

Public Sector Operations Management Constituents 80

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Operating 24/7, the SBSD features virtual agents that manage around 1,200 calls daily.

Education 95

Education Government Public Sector Constituents 95

AWS Public Sector Blog

APRIL 3, 2024

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. We were able to move to AWS, to Connect, basically overnight.

Campaign 76

Campaign Local Government Outreach Implementation 76

Government Technology Insider

MAY 23, 2024

At the same time, data in the cloud underpins many of the technologies agencies are investing in, making the cloud critical to current and future operational success. Sonoma County, California Uses Cloud Solutions to Support Constituents at Risk of Homelessness With homelessness reaching record highs in the U.S.

Government Agency 59

Government Agency Implementation Constituents Sustainability 59

Government Technology Insider

MAY 1, 2023

Like many organizations today, state and local governments struggle to build and retain the skilled workforce they need to keep delivering essential services to constituents. As state and local government agencies emerge from the pressures of the pandemic, the time is right for IT leaders to begin implementing automation solutions.

Local Government 52

Local Government Constituents Government Agency Government 52

AWS Public Sector Blog

OCTOBER 3, 2023

This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Running containerized on-premises or self-managed workloads involves significant overhead to manage operational resources. Configurations become code, deployments can be automated, and rollbacks are swift.

Public Sector 125

Public Sector Security Management Operations 125

AWS Public Sector Blog

JUNE 26, 2023

These technologies enable government agencies to improve constituent experience and deliver cost-effective services. Bias can also be introduced through the model lifecycle from training to ML operations in production. Additionally, AWS provides Amazon SageMaker for MLOps to incorporate operational best practices.

Public Sector 52

Public Sector Constituents Operations Development 52