GovPilot

MARCH 4, 2024

Local government officials are invaluable when it comes to ensuring their community is run in an organized, efficient, and positive manner, proving to be indispensable for several reasons.

Local Government 52

Local Government Leadership Government Public Sector 52

Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

Local Government 52

Local Government Security Government Public Sector 52

State Tech Magazine

MARCH 13, 2024

Many state and local governments were already supporting teleworking programs to some degree before the pandemic, especially in large states where both state and local government agencies (and those who work for them) needed to venture outside of their main offices to reach remote constituents.

Government 62

Government Local Government Constituents Government Agency 62

AWS Public Sector Blog

APRIL 13, 2023

State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment.

Public Sector 98

Public Sector Local Government Security Education 98

GovPilot

NOVEMBER 3, 2023

It is the duty of the local government to assess the needs of the community, which includes organizing and implementing community safety strategies across the board.

Local Government 52

Local Government Government Implementation Constituents 52

AWS Public Sector Blog

MARCH 10, 2023

Deployment requires limited disruptions, and minimal manpower to implement. The overarching solution offered tangible results within the community, with thousands of traffic and safety incidents identified since implementation. Initially Wi-Fiber’s deployments focused on public safety solutions, such as license plate recognition (LPR).

Public Safety 105

Public Safety Public Sector Parks And Recreation Laws 105

AWS Public Sector Blog

NOVEMBER 1, 2022

To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. Read more about AWS for state and local government: Working backwards from Vision Zero to improve road safety.

Public Sector 69

Public Sector Local Government Constituents Implementation 69

GovPilot

FEBRUARY 20, 2024

However, a digital divide still persists for constituents, disproportionately affecting underserved communities and hindering their educational prospects. Local government plays a pivotal role in addressing this disparity by implementing accessible WiFi infrastructure.

Education 52

Education Local Government Constituents Implementation 52

GovPilot

FEBRUARY 12, 2024

Each state is responsible for implementing specific measures to prepare local government officials for winter conditions in their environment. States expecting a snowy, cold winter need to account for winter community planning and consider ways to keep constituents safe, healthy, and warm.

Constituents 52

Constituents Local Government Accountability Implementation 52

GovPilot

NOVEMBER 30, 2023

Local government officials serve as the backbone of community governance, holding the responsibility of representing the interests of their constituents and overseeing the functioning of local administrative affairs.

Constituents 52

Constituents Local Government Budgeting Implementation 52

American City & Country

AUGUST 28, 2024

A fiscal cliff, a term that underscores the urgency and potential abruptness of the financial crisis, occurs when local governments experience a sudden and severe economic downturn due to declining revenues and increasing expenditures. Recent economic shifts have intensified these issues. What is a fiscal cliff?

Government 97

Government Budgeting Public Sector Sustainability 97

AWS Public Sector Blog

MARCH 28, 2024

Relying on manual methods to record and create content in different languages can hinder the timeliness of implementation. In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent.

Translation 80

Translation Constituents Public Sector Local Government 80

GovLoop

JUNE 12, 2024

The website offers: Video messages from governors Research and resources Opportunities to take action Links to related meetings and events Cyber News Feed State and local agencies have made cybersecurity a top priority for 2024. Local governments are a big target for cyberattacks and often don’t have the resources of federal agencies.

Constituents 59

Constituents Local Government Advocacy Public Safety 59

Google Public Sector

JUNE 22, 2023

With the well-being of families and communities at risk, states needed to go live with the HAF portal quickly to get funds to constituents in need. Responding to the need Implementing a successful technology solution to provide efficient case adjudication and distribute funding requires states to work with a vendor they can trust.

Local Government 91

Local Government Outreach Translation Constituents 91

AWS Public Sector Blog

FEBRUARY 2, 2024

AWS is vigilant about security,” said Tami Fillyaw, AWS finance and administration leader for state and local government. Fillyaw adds that AWS is architected for government security requirements, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, NIST 800-171, and IRS 1075.

Operations 75

Operations Local Government Security Public Sector 75

AWS Public Sector Blog

JANUARY 10, 2023

Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. Read on to learn how Civix worked with AWS to create their new solution. Learn more about AWS for GovTech.

Campaign 97

Campaign Public Sector Laws Constituents 97

Google Public Sector

OCTOBER 16, 2023

Our partners help local, state, and federal agencies define their technological needs and curate solutions that leverage their existing technology investments and create new opportunities via modern digital tools to better serve their constituents. In Dearborn, Mich.,

Public Sector 92

Public Sector Government Constituents Security 92

Government Technology Insider

OCTOBER 16, 2024

Artificial Intelligence (AI) and automation are transformative technologies for state and local government agencies as they look to improve service delivery and citizen and worker experience. The key to quantifying the benefits is by forging partnerships between state and local governments and industries.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

AWS Public Sector Blog

APRIL 3, 2024

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. We were able to move to AWS, to Connect, basically overnight. It was awesome.”

Campaign 78

Campaign Local Government Outreach Implementation 78

Google Public Sector

OCTOBER 16, 2023

Syntasa’s substance abuse demo is available within the Google Public Sector partner demo portal to be shared by the internal Google Public Sector team with other state and local government agencies for learnings and repeatable success to combat substance abuse missions nationally. “

Public Sector 99

Public Sector Education Government Agency Constituents 99

AWS Public Sector Blog

OCTOBER 28, 2022

The first one is the goal of achieving a diverse workforce, and the second is the goal of governments delivering equitable solutions to their constituents. Read more about workforce development in the public sector: 5 tips for skilling the workforce of tomorrow from state and local government experts.

Public Sector 94

Public Sector Local Government Development Education 94

GovLoop

JUNE 6, 2024

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. This article appeared in our guide, “ Building Trust With Tech In State and Local Government.”

Outreach 52

Outreach Engagement Constituents Campaign 52

AWS Public Sector Blog

NOVEMBER 27, 2023

Before the Affordable Care Act (ACA) was implemented, purchasing insurance in the individual market proved challenging for those without employer-sponsored health benefits. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

Public Sector 72

Public Sector Local Government Constituents Operations 72

Google Public Sector

OCTOBER 19, 2022

Modernization helps agencies better serve citizens, improve benefit delivery speed, and resolve technical debt accumulated in legacy systems, but today’s fragmented toolset does not meet governments where they are given their staffing level, skillset, and budget.

Government 98

Government Government Agency Public Sector Constituents 98

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles.

Government Employee 59

Government Employee Constituents Leadership Security 59

AWS Public Sector Blog

SEPTEMBER 9, 2022

US state and local government and education customers can get in-person no-cost training, hands-on help, and more at the Amazon Web Services (AWS) State and Local Learning Days. AWS will offer one-on-one support and more at two AWS State and Local Learning Days events. The AWS Cloud Journey. How the City of Fort St.

Local Government 52

Local Government Public Sector Education Constituents 52

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

Local Government 52

Local Government Engagement Social Media Management 52

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

Public Sector 72

Public Sector Accountability Implementation Development 72

Government Technology Insider

MAY 1, 2023

Like many organizations today, state and local governments struggle to build and retain the skilled workforce they need to keep delivering essential services to constituents. However, it is possible to build the workplace of the future within the strictures of government.

Local Government 52

Local Government Constituents Government Agency Government 52

Government Technology Insider

FEBRUARY 14, 2023

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

Government 52

Government Constituents Implementation Transportation 52

GovPilot

JUNE 5, 2024

When looking at this new implementation, local government officials will often find themselves at a crossroads. Executing and utilizing clean energy tactics and green technologies is no small task.

Voting 52

Voting Local Government Implementation Government 52

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

Constituents 52

Constituents Campaign Implementation Public Sector 52

GovLoop

NOVEMBER 17, 2023

Most state and local governments face the challenges of updating access to services, streamlining internal workflows, and modernizing IT infrastructure. Once you have the systems integrator, you’ll need design development and implementation RFPs. This article appeared in our guide, “ State and Local: Making an Impact.”

Local Government 52

Local Government Communications Social Services Constituents 52

AWS Public Sector Blog

APRIL 17, 2023

Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. CIOs know that attracting and retaining talent, developing employee skills, and supporting outdated legacy systems while trying to implement emerging technologies is an important juggling act.

Public Sector 52

Public Sector Local Government Management Education 52

AWS Public Sector Blog

NOVEMBER 11, 2022

The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. A whole of state – collective defense model to security is crucial in closing the gaps state and local customers are faced with.”

Local Government 52

Local Government Security Public Sector Education 52

Government Technology Insider

OCTOBER 24, 2024

The pressure is on state and local governments to present constituents with a unified digital experience to help improve access to and the delivery of services. Driven by user experiences in consumer culture, people are eager to access services quickly and easily in one place via their desktop, tablet, or mobile device.

Constituents 52

Constituents Social Services Government Local Government 52

Government Technology Insider

AUGUST 17, 2023

The pressure is on state and local governments to present constituents with a unified digital experience to help improve access to and the delivery of services. Driven by user experiences in consumer culture, people are eager to access services quickly and easily in one place via their desktop, tablet, or mobile device.

Constituents 52

Constituents Social Services Government Local Government 52