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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Building a Forever Modern IT Infrastructure Starts in the Cloud

Government Technology Insider

Sonoma County, California Uses Cloud Solutions to Support Constituents at Risk of Homelessness With homelessness reaching record highs in the U.S. ACCESS Sonoma’s youth program has already demonstrated promising results, with a reported 58 percent of pilot participants gaining access to housing. To read the report click here.

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Programming for Success in Parks and Recreation

Let's Talk Parks

But outside of our accreditation, our programming evaluation is a big component, making sure that we’re actually giving our constituents what they need. So our admin office house here, along with other recreation programs as well. The NRPA magazine or a local state GRPA magazine has tons of different trends going on.

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Meet Our Featured Contributor Cohort

GovLoop

They’ll cover topics such as employee and constituent engagement, artificial intelligence, data use and literacy, cybersecurity, diversity and inclusion, and more. Over her career she has been a national award-winning magazine writer and editor, TV reporter and newsroom supervisor, and EMMY-nominated producer.

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Times Square Alliance Streetwatch program for reporting problems in the public space

Rebuilding Place in Urban Space

The whole concept of "broken windows theory" (" Broken Windows: The Police and Neighborhood Safety ," Atlantic Magazine , 1982) is based on the findings that high quality maintenance in public spaces reduces the likelihood of disorder. From " The Brilliant Simplicity of New York's New Times Square ," Wired Magazine.