GovLoop

JANUARY 15, 2025

Topics include: Four common mistakes that agencies make in their identity verification programs How to reduce the “time tax” on constituents using services that require identity verification The importance of having transparency into the verification process, providing context for each decision made Favorite

Security 103

Security Constituents Public Sector Laws 103

AWS Public Sector Blog

DECEMBER 3, 2024

In critical moments when every second counts, justice and public safety ( JPS ) agencies need technology solutions that are secure, reliable, and fast. CentralSquare is a government technology ( GovTech ) company and AWS Partner that provides mission-critical software to more than 8,000 local public service organizations across North America.

Public Safety 147

Public Safety Laws Operations Accountability 147

AWS Public Sector Blog

NOVEMBER 22, 2022

Today, Liam Maxwell, director of government transformation for Amazon Web Services (AWS), announced the winners of the first Future of Government Awards during a virtual ceremony. The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world.

Government 246

Government Public Sector Public Service Development 246

AWS Public Sector Blog

SEPTEMBER 7, 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Repeatedly changing government structures and tools to address these unplanned changes is less efficient than establishing the ability to work as an adaptable organization.

Government 195

Government Public Sector Social Services Government Agency 195

Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. AI has also helped communities get better access to government services.

Constituents 92

Constituents Government Public Sector Disaster Response 92

AWS Public Sector Blog

JANUARY 27, 2025

When combined with Powertools for AWS Lambda (Python), a developer toolkit that implements serverless best practices, agencies can significantly increase their development velocity while maintaining high security and compliance standards. Amazon Bedrock Guardrails: Mechanisms to enforce security and compliance policies.

Public Sector 263

Public Sector Implementation Public Health Operations 263

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

Constituents 130

Constituents Campaign Implementation Public Sector 130

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. Government Is Both Similar To and Different From the Private Sector [The public sector] doesnt, obviously, move at the same pace that it does on the private side. Keep it straightforward.

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

AWS Public Sector Blog

MAY 15, 2024

From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect.

Government 200

Government Implementation Management Government Agency 200

Government Technology Insider

MARCH 27, 2025

Highlighting findings from NASCIO 2024 Mid-Year Conference and a study on AI implementation, this article looks at the opportunities and challenges AI presents for government leaders. Here we explore the AI challenges state and local agencies face and six best practices to guide government AI adoption strategies.

Government 52

Government Constituents Implementation Laws 52

AWS Public Sector Blog

APRIL 13, 2023

State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment.

Public Sector 246

Public Sector Local Government Security Education 246

Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.

Public Sector 86

Public Sector Constituents Security Government Employee 86

AWS Public Sector Blog

NOVEMBER 23, 2022

At Amazon Web Services (AWS), our customers in government, nonprofit, healthcare, and education have an enduring mission: to improve the lives of their fellow citizens. The organizations responsible for those missions need technologies and solutions that solve challenges rapidly and securely. Use partners to accelerate transformation.

Security 130

Security Public Sector Elected Officials Constituents 130

State Tech Magazine

MARCH 7, 2024

To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline. What Is Platform Engineering?

Public Sector 180

Public Sector Development Constituents Local Government 180

Google Public Sector

DECEMBER 30, 2024

Here are some of the latest AI innovations from Google that I am most proud of, that will help improve government services, enhance decision-making, and ultimately create a more efficient and effective public sector. regions to choose from.

Public Sector 120

Public Sector Security Constituents Development 120

AWS Public Sector Blog

NOVEMBER 15, 2022

Varnado and his team realized that moving to the cloud could enhance storage, availability, and security – reducing paper logs, improving agency communication, and making sure dispatch operations can relocate to anywhere with an internet connection and be up and running in minutes. Not just for our agency, but for the people that we serve.”.

Public Safety 246

Public Safety Public Sector Security Constituents 246

AWS Public Sector Blog

OCTOBER 3, 2023

Many public sector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Building modern applications in AWS helps customers with increased innovation, speed, reliability, scalability, and security while lowering total cost of ownership (TCO).

Public Sector 317

Public Sector Security Management Operations 317

AWS Public Sector Blog

NOVEMBER 3, 2023

Social Security cards, birth certificates, and proof of disability are crucial for accessing services and applying for housing. Opening their phone, they were able to provide copies of their ID, Social Security card, and even a fully signed copy of their intake forms with the HOPICS case manager who set them up with Kiip.

Public Sector 298

Public Sector Housing Outreach Security 298

GovLoop

JULY 3, 2023

Identity is key to a modernized government experience. As a means of protecting IT systems, identity security also supports a smooth, simplified and secure employee experience. He spoke during a recent GovLoop panel discussion with government and industry executives. Cyber is now a team sport,” Briguglio said.

Security 95

Security Government Management Coordinator 95

GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. Aggravating that is the scarcity of IT talent, which hits government particularly hard. That’s especially true of security. They need security that’s just on and just works,” Barry said.

Security 98

Security Constituents Communications Budgeting 98

AWS Public Sector Blog

FEBRUARY 2, 2024

When considering the migration of your legacy applications to a secure, multi-tenant cloud solution, consider the wise words of Albert Einstein, “We cannot solve problems with the kind of thinking we employed when we came up with them.” When seeking a cloud-based ERP solution, security is paramount.

Operations 189

Operations Local Government Security Public Sector 189

AWS Public Sector Blog

SEPTEMBER 19, 2023

the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. Amazon Web Services (AWS) today announced 13 startup companies selected to participate in the inaugural AWS GovTech Accelerator.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

JANUARY 10, 2023

This helps the public evaluate potential conflicts of interest, deters corruption, and increases confidence in government. Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more.

Campaign 242

Campaign Public Sector Laws Constituents 242

AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? Once that is defined, we dive deep into considerations like model selection, secure and responsible use, and staffing.

Public Sector 200

Public Sector Constituents Security Regulations 200

Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. AI is accelerating mission outcomes and shaping the future of how the government works.

Public Sector 111

Public Sector Security Constituents Transportation 111

GovLoop

JULY 20, 2023

Are you interested in how people experienced a government service, for instance, or do you want more general input on public perceptions of an agency? Agencies can benefit greatly from public participation programs, which can build much-needed trust in government. Ask simple questions first, then more challenging ones.

Constituents 75

Constituents Social Media Nonprofit Engagement 75

Government Technology Insider

AUGUST 5, 2024

As transportation systems become more connected, the vast amount of information they possess can provide new levels of intelligence to enhance operations and constituent service. But as cyber threats grow more prominent and DOTs adopt technologies such as artificial intelligence (AI), securing digital infrastructure has become a necessity.

Transportation 86

Transportation Security Public Transportation Constituents 86

Google Public Sector

MARCH 20, 2025

In the rapidly evolving AI landscape, security remains paramount. All of this builds on our prior announcement that Google Cloud achieved FedRAMP High Authorization on more than 100 additional services , which further underscores our dedication to delivering leading AI and robust security for mission-critical applications.

Constituents 56

Constituents Public Sector Security Translation 56

AWS Public Sector Blog

DECEMBER 5, 2022

Moving sensitive US government data to the cloud requires the meticulous application of a proven migration methodology, skilled resources, a robust solution, and a mature logistics model. This was the first time the government agency and Booz Allen used MAP. How Booz Allen used MAP and AWS to securely migrate 2PB of government data.

Government Agency 130

Government Agency Government Public Sector Constituents 130

Google Public Sector

OCTOBER 16, 2023

Underpinning Google products and services – which provide an intuitive, personalized consumer experience – is artificial intelligence and security. AI is delivering great experiences to our users, securely and at global scale at every moment. But governments are not yet meeting citizen expectations. In Dearborn, Mich.,

Public Sector 105

Public Sector Government Constituents Security 105

AWS Public Sector Blog

MARCH 21, 2024

Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.

Public Sector 195

Public Sector Sustainability Security Regulations 195

GovLoop

FEBRUARY 18, 2025

Modern constituent services are no longer an option. Constituents, when interacting with government agencies, expect seamless, digital-first experiences. Outdated, manual processes result in wasted time and money, fragmented data and cumbersome security and compliance efforts.

Operations 52

Operations Constituents Government Agency Engagement 52

AWS Public Sector Blog

MARCH 16, 2023

Tax administrators at all levels of government face challenges due to legacy systems that lack functionality, scalability, and flexibility. Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating.

Public Sector 246

Public Sector Operations Security Sustainability 246

AWS Public Sector Blog

JANUARY 9, 2023

At AWS re:Invent 2022, I connected with inspiring customers around the world who are using the cloud to drive innovation in government, education, nonprofit, space, and healthcare. For that reason, we recommend organizations create data management strategies that will continuously improve the integrity, access, and security of their data.

Public Sector 302

Public Sector Nonprofit Operations Government 302

AWS Public Sector Blog

JULY 15, 2022

The end of the US federal government fiscal year is fast approaching. Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.

Public Sector 200

Public Sector Constituents Government Budgeting 200

Google Public Sector

APRIL 7, 2023

Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.

Management 102

Management Government Government Agency Government Employee 102

AWS Public Sector Blog

JULY 11, 2024

Leaders in education and state and local government know that technology is changing at a rapid pace. From July 23-24 in Austin, Texas , join more than 500 leaders across education and state and local government to learn how advancements in cloud technology are shaping the future of education and public services.

Education 204

Education Local Government Public Sector Public Safety 204