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Successful adoption of generative AI, especially within the publicsector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Without hands-on experience, publicsector entities risk missing transformative opportunities.
At AWS re:Invent 2022, I connected with inspiring customers around the world who are using the cloud to drive innovation in government, education, nonprofit, space, and healthcare. These reasons are still important, but publicsector organizations are realizing additional benefits and potential.
Here are some of the latest AI innovations from Google that I am most proud of, that will help improve government services, enhance decision-making, and ultimately create a more efficient and effective publicsector.
Many publicsector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Modernization has become imperative for publicsector organizations of all sizes to drive mission outcomes.
State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment. At the state and federal levels, programs are funded to support these efforts.
To discuss how law enforcement agencies are using new technology to improve constituent outcomes, Amazon Web Services (AWS) recently hosted a webinar featuring a panel of experts. Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities.
The publicsector faces unique challenges that demand innovative solutions to improve productivity and service delivery. This capability is crucial for effective publicsector planning and decision-making. This capability is crucial for effective publicsector planning and decision-making.
In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the publicsector. This type of digital transformation does not happen overnight, though.
In 2025, it's poised to become a cornerstone of publicsector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.
So how can publicsector organizations help address this skills gap? To discuss this, Amazon Web Services (AWS) recently hosted a webinar, Rethink how to hire and retain top performing talent , which assembled a panel of government officials and workforce planning experts. I think there’s two aspects to [digital equity].
Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize publicsector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.
Today’s Amazon Web Services (AWS) Worldwide PublicSector Symposium Canberra keynote explored generative artificial intelligence (AI) innovation in Australia and New Zealand. Dave Levy , vice president of Worldwide PublicSector at Amazon Web Services (AWS), followed Rouse on stage and delivered the keynote speech.
For any partners who weren’t able to attend on-site, I want to share what the worldwide publicsector partners team is working on to better serve partners. AWS ProServe Ready now available in Australia , Japan, New Zealand, and Singapore for publicsector customer engagements. PublicSector Partners of the Year announced.
In the private sector, it’s often said that if you don’t take care of your customers, somebody else will. In the publicsector, it’s a different story because constituents typically cannot turn to a competitor if an agency fails to deliver quality services.
For our publicsector pioneers, tailored sessions and activations will amplify your re:Invent experience, and this post will help you to start charting your personalized agenda today. Join this session to explore how cutting-edge artificial intelligence and machine learning (AI/ML) solutions are revolutionizing the publicsector.
Davy Levy, vice president of AWS worldwide publicsector, delivers the keynote at the Brussels PublicSector Symposium on 12 March. On 12 March, the Amazon Web Services (AWS) PublicSector Symposium Brussels returned to the Brussels Expo in Belgium. Good governance is fundamental for responsible systems.
With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Contact the AWS PublicSector Team to learn more. Amazon Lex processes this chat as an utterance.
To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline.
Today, Liam Maxwell, director of government transformation for Amazon Web Services (AWS), announced the winners of the first Future of Government Awards during a virtual ceremony. The Future of Government Awards recognize the people and projects leading publicsector digital transformation around the world.
Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. New publicsector obstacles develop and old ones can evolve over time without regard to agency missions. This makes it simpler for both the citizen the government agency.
the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. The selected startups are focused on a wide range of solutions for first responders, emergency services, corrections, and other public safety agencies.
And it’s what’s led to my joining Google PublicSector shortly after it was formed in July of 2022. Google PublicSector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.
Nominations are now open for the Future of Government Awards 2023 , a global awards program that celebrates practitioners, teams, and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the publicsector for those it serves.
Pictured: Max Peterson, vice president of Amazon Web Services (AWS) worldwide publicsector; Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space; and Matthew C. Max also shared news and announcements that can help publicsector organizations reimagine what’s possible in how they deliver on their missions.
The impact of generative AI for the publicsector can be groundbreaking. In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites.
million constituents in the Dallas, Texas area. They worked with Google PublicSector to create two language-support programs to promote equitable access to services across the county. Both solutions, powered by Google Cloud and SpringML , enable the County to extend services to many more of their constituents effortlessly.
The city worked with government technology (GovTech) company Wi-Fiber, a network infrastructure provider using AWS Direct Connect from Amazon Web Services (AWS). Read more about how state and local governments use AWS to power justice and public safety solutions at the AWS Cloud for Justice and Public Safety hub.
As 2022 draws to a close, publicsector organizations have an opportunity to rethink what’s possible and for the upcoming year. Whether your priority is to deliver better outcomes for students, design more effective communication with constituents, or facilitate more patient-centric care—Amazon Web Services (AWS) can help.
Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.
Google PublicSector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google PublicSector is investing in partner solution enablement to better serve publicsector customers together.
Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?
For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. AI has also helped communities get better access to government services.
Available on AWS Marketplace Publicsector organizations need to balance extensive regulatory and compliance obligations with cost-effective procurement strategies. Do you have questions about how AWS can help your government agency provide innovative services for constituents? Reach out to the AWS PublicSector team.
Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.
The end of the US federal government fiscal year is fast approaching. Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.
But those efforts run the risk of creating a process in which people experience unnecessary delays and difficulties trying to access benefits and services online, said Jordan Burris, Vice President and General Manager for PublicSector at Socure, which provides identity verification solutions.
The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies. government security and compliance requirements. Read on to learn how the NPD found a successful partnership with SOMA Global in their time of need.
In this blog series, Google PublicSector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.
From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect.
Natural disasters can also damage the critical infrastructure that powers emergency services—prompting publicsector organizations to consider building more resilient infrastructure. Do you have any questions about how to use AWS or AWS Partners to support your teams and constituents? Connect with us.
Highlighting findings from NASCIO 2024 Mid-Year Conference and a study on AI implementation, this article looks at the opportunities and challenges AI presents for government leaders. Here we explore the AI challenges state and local agencies face and six best practices to guide government AI adoption strategies.
Every year, government agencies are responsible for distributing services and benefits that require processing billions of documents, images and forms. This solution can assist government workers by automatically extracting content from unstructured and handwritten documents and keying data into their existing system of record.
Nominations are now open for the Future of Government Awards , a new global awards program to recognize the people and projects leading the digital transformation of governments around the world. Championing the power of open source solutions for government. Future of Government Award categories.
According to the United States Constitution, public access to judicial proceedings is a right covered by the First and Sixth Amendments. Nomad is an AWS Advanced Tier Services Partner, an AWS PublicSector Partner, and is part of the AWS ISV Partner Path and the AWS Solution Provider Program. How the City of Fort St.
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