Remove Constituents Remove Government Remove Public Programs
article thumbnail

Providing Digital Forms for 24/7 Service

GovLoop

Government agencies need to make their processes and services accessible to all , but outdated processes can get in the way. In tandem with lowering the administrative burden, accessibility via digital forms supports government’s need for near real-time reporting. Favorite

article thumbnail

Overcoming the Digital Divide: Lessons State and Local Governments can Learn from the Hospitality Industry

Government Technology Insider

Over the last few years, there’s been a marked shift among state and local governments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector.