GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

GovLoop

DECEMBER 8, 2022

We do still have a lot of our constituents that are in fear of trying things out.”. For example, some government agencies required multiple multifactor authentications to access services. Taylor’s office is tackling that last piece and has been working since the spring to assemble an outreach and engagement team. Get the guide.

Outreach 59

Outreach Constituents Nonprofit Government Agency 59

GovLoop

FEBRUARY 10, 2023

More constituents than ever expect efficient digital outreach and service options. The biggest barriers still facing agencies looking to modernize their constituent experiences. If you feel like you’re reaching out for responses and getting nothing back, your customers might not be getting their ideal service experience.

Engagement 52

Engagement Social Media Constituents Outreach 52

GovLoop

JANUARY 31, 2023

You’ll explore: Case studies about constituent engagement from San Francisco, Oklahoma, San Antonio and North Carolina. You’ll explore: Case studies about constituent engagement from San Francisco, Oklahoma, San Antonio and North Carolina. Facts and figures that illustrate the current state of trust in local government.

Constituents 52

Constituents Outreach Engagement Local Government 52

Google Public Sector

JUNE 22, 2023

Agencies at all levels of government are looking to technology in order to scale their efforts, respond quickly and provide critical services to the community. With the well-being of families and communities at risk, states needed to go live with the HAF portal quickly to get funds to constituents in need. Have a project in mind?

Local Government 91

Local Government Outreach Translation Constituents 91

AWS Public Sector Blog

DECEMBER 15, 2022

For instance, Amazon Web Services (AWS) services such as Amazon Connect and Amazon Lex chatbots can enable and empower constituents to quickly locate information using self-service options, reducing wait times and reserving in-person resources for the most complex and high-touch interactions. How AWS can help improve constituent services.

Constituents 52

Constituents Outreach Communications Engagement 52

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage.

Outreach 52

Outreach Public Sector Constituents Campaign 52

AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Campaign 52

Campaign Outreach Public Sector Constituents 52

AWS Public Sector Blog

MARCH 21, 2023

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

AWS Public Sector Blog

APRIL 3, 2024

The advocate would make sure online government services were as good as anything residents found in the private sector. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. But then you get a comment that says, ‘This was so easy, I needed to cry.

Campaign 78

Campaign Local Government Outreach Implementation 78

GovLoop

JUNE 4, 2024

When constituents receive the same level of service and convenience from government as the private sector offers — whether dealing with garbage collection, fishing licenses or social services benefits — people tend to think well of government. Technology has become oxygen,” explained Dilley. It’s no longer optional.”

Constituents 40

Constituents Local Government Outreach Engagement 40

AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Automated outreach to members through text and phone can not only inform members about their re-determination needs, but also collect the information necessary to conduct Medicaid renewals.

Outreach 52

Outreach Public Sector Engagement Constituents 52

GovLoop

AUGUST 30, 2024

But private industry has raised our expectations — think about all the status updates we receive after ordering an online product — and government must catch up. Our entire business is connecting government in a meaningful way to the communities they serve.” This personalized approach is “at the root of all that we do,” said Ainsbury.

Outreach 52

Outreach Constituents Engagement Budgeting 52

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

Local Government 52

Local Government Engagement Social Media Management 52

GovLoop

MAY 18, 2023

Walking the Walk In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. This article appears in our “ Guide to Building Constituent Engagement.” Get the guide Favorite

Engagement 59

Engagement Outreach Campaign Constituents 59

GovLoop

DECEMBER 2, 2022

In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. This article appears in our “ Guide to Building Constituent Engagement.” Get the guide. Favorite.

Engagement 59

Engagement Outreach Campaign Constituents 59

Social Pinpoint

DECEMBER 5, 2022

From urban planning and public transportation development to local government projects, the public should always play a vital role in the decision-making process and have their voices heard. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Center for Community Progress

MAY 2, 2023

I got my start in local government in Memphis, Tennessee, which is where I developed my love of working with my community and driving generational wealth-building. Given that Savannah was getting ready to start a big blight project, that was exciting to me. Leslie : Most of my career has been about public service.

Housing 96

Housing Development Community Development Outreach 96

AWS Public Sector Blog

JULY 12, 2023

In communities across the country, organizations, philanthropists, and government are working hard to make homelessness rare, brief, and nonrecurring. That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and local government at AWS. Not all HMIS systems are the same.

Public Sector 52

Public Sector Housing Coordinator Local Government 52

AWS Public Sector Blog

AUGUST 9, 2023

Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub. See more Health and Human Services Cloud Resources here.

Public Sector 52

Public Sector Accountability Management Constituents 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. The bodies get a bit of money for administration and community grants, and weigh in/are consulted on matters before DC government bodies.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

Google Public Sector

JANUARY 17, 2024

Whether you're a government leader striving for greater efficiency or a higher education innovator seeking to enhance research and student success, this event offers invaluable insights and practical tools to unlock the potential of AI in your organization.

Public Sector 90

Public Sector Education Public Safety Government 90

AWS Public Sector Blog

NOVEMBER 29, 2022

Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The John F.

Nonprofit 98

Nonprofit Public Sector Outreach Constituents 98

GovLoop

NOVEMBER 23, 2022

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First.

Social Media 59

Social Media Communications Accountability Constituents 59

GovLoop

MAY 15, 2023

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. Get the guide Favorite

Social Media 59

Social Media Communications Accountability Constituents 59

Rebuilding Place in Urban Space

AUGUST 26, 2022

Problems such as graffiti, people in mental health crisis, sanitation, etc., bother people and make them feel unsafe, making it that much harder for cities to compete with the suburbs for commerce and residential location.

Sanitation 52

Sanitation Public Safety Management Outreach 52

Public Policy Blog

JANUARY 12, 2016

We believe that by “broadcasting” the State of the Union across social media and streaming video platforms we are helping American citizens connect to the government that serves them” (Medium.com/@Goldman44). but there are countless examples of people embracing the clutter and using the Internet to come together to make positive change.

Social Media 40

Social Media Housing Engagement Accountability 40