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In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.
For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. AI has also helped communities get better access to government services.
GenAI can help, working across silos to suggest the additional application, thus streamlining that constituent experience. Improving the Employee Experience: GenAI can make governmentemployees more efficient and productive. They might not know they need a liquor license for that. Favorite
Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.
billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.
Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.
From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. This can lead to incorrect or outdated information being shared with the caller or constituent.
While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.
Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.
Recent federal priorities have been set to improve the citizen experience when interacting with government. Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government.
At GovLoop, we’re always excited to offer meaningful online training to governmentemployees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.
Generative artificial intelligence (GenAI) can be an invaluable tool for governmentemployees, making tasks like analyzing large data sets or researching a topic faster and more effective.
When state and local agencies dive into the world of application development, they’re not merely coding – they’re crafting constituent experiences. However, to transform government service delivery from outdated legacy methods, it’s important to use technology that optimizes security, experiences, and speed of delivery.
For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. And whether that involves helping people pay their water bills or allowing law enforcement to preserve crime data, the cost of IT security is worth it, she believes.
They need to provide services more quickly and effectively to meet the rising expectations of their constituents. And it all must be done securely, relying on a zero-trust approach. Consider the example of a governmentemployee who works in the office three days a week and from home the other days.
They need to provide services more quickly and effectively to meet the rising expectations of their constituents. And it all must be done securely, relying on a zero-trust approach. Consider the example of a governmentemployee who works in the office three days a week and from home the other days.
Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.
The Illinois Department of Employment Security (IDES) illustrates how this technology can help agencies provide better, faster customer service. The service lets people interact in real time to offer immediate assistance to constituents with questions about eligibility, filing claims, and more.
These workloads could include agents built to help governmentemployees streamline workflows and code development, gain deeper insights from data to drive better decision-making, and enhance the agency's cybersecurity posture to navigate evolving threats.
At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. Cybrary will use AI to help overburdened security analysts screen, assess, and analyze data threats. At Mind the Air Gap, panelists from the U.S.
At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. Cybrary will use AI to help overburdened security analysts screen, assess, and analyze data threats. At Mind the Air Gap, panelists from the U.S.
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