GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. Instead, agencies need a robust continuity of operations plan, data backups and more. ET/11-11:50 a.m.

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Google Public Sector

AUGUST 29, 2022

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

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AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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AWS Public Sector Blog

MAY 15, 2024

“The agent workspace is simple to configure, easy to customize, and allows us to provide relevant information to our agents at the right point in the customer interaction,” said Robert Mullen, senior operations and support manager at Peraton. This can lead to incorrect or outdated information being shared with the caller or constituent.

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GovLoop

OCTOBER 26, 2022

This format boosts agencies’ resilience by choosing the cloud setup that is best for their operations and data. Without agility, government employees cannot react to fluid circumstances quickly and efficiently. Even worse, these workers may not be able to assist constituents in need.

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GovLoop

OCTOBER 5, 2022

For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. Every government employee in Texas must take a certified cybersecurity training program, and because compliance at the local level was poor, Texas recently put teeth on that requirement.

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Google Public Sector

JULY 31, 2023

And now, with generative AI, we are at an inflection point of how quickly government can advance their operations and mission outcomes. How generative AI will help the public sector Enabling government workers with creative assistance. Automating and improving agency operations.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. California’s Government Operations sponsors pilot programs to help their 150 departments democratize access to public services.

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Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. California’s Government Operations sponsors pilot programs to help their 150 departments democratize access to public services.

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Public Policy Blog

JUNE 16, 2013

Professional government employees are vital partners for these officials and do [or should do] the day-to-day operations of the government, procure products and services, supervise, develop budgets for programs and execute tactics outlined in strategy put forth in part by our elected officials. Image: Wikipedia.

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