Constituents Government Employee Implementation 
AWS Public Sector Blog
MAY 15, 2024
Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.
Google Public Sector
APRIL 21, 2023
billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.
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AWS Public Sector Blog
MARCH 21, 2024
Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.
GovLoop
OCTOBER 26, 2023
Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans.
GovLoop
APRIL 18, 2024
The objective is to implement strategies that effect and control change and help people adapt to it. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Government employees are people, too,” she said. What is Change Management? But backend changes matter also.
AWS Public Sector Blog
NOVEMBER 1, 2022
Recent federal priorities have been set to improve the citizen experience when interacting with government. Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government.
Government Technology Insider
OCTOBER 16, 2024
We were able to identify how to implement AI and automation in a way that maximized its impact. Agencies should set milestones post-implementation where they go back and revisit their technology investments so that they can ensure it achieves the desired results. GTI: How can AI and automation help to empower government employees?
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