GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Translation 81

AWS Public Sector Blog

FEBRUARY 2, 2024

Translation: Solving the problems of yesterday will not prepare your organization to thrive in the face of future challenges. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

Operations 189

Operations Local Government Security Public Sector 189

Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

Constituents 111

Constituents Translation Government Employee Government 111

AWS Public Sector Blog

NOVEMBER 16, 2022

Tax agencies receive thousands of inquiries where AI chatbots can timely answer common questions or facilitate completion of transactions without human intervention. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Getting started in AI and ML for government agencies.

Public Sector 147

Public Sector Local Government Supervision Operations 147

GovLoop

AUGUST 28, 2024

Government agencies need to make their processes and services accessible to all , but outdated processes can get in the way. With digital forms, data and processes can be accessed from anywhere at any time, with an option for real-time translations.

Translation 52

Translation Constituents Public Programs Government Agency 52

Government Technology Insider

OCTOBER 16, 2024

Artificial Intelligence (AI) and automation are transformative technologies for state and local government agencies as they look to improve service delivery and citizen and worker experience. The key to quantifying the benefits is by forging partnerships between state and local governments and industries.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. This translated into substantial enhancements in operational efficiency and a jaw-dropping reduction in labor costs, plummeting from $3.5

Constituents 52

Constituents Government Agency Operations Translation 52