Google Public Sector

JUNE 26, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Secure AI: What does it mean?

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Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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Constituents Translation Government Employee Government 105

Government Technology Insider

JANUARY 5, 2023

Town of Gilbert, Arizona embraced this model of self-service and began modernizing its services by digitizing it’s government forms. Before the town began this digitization process, constituents would have to print out a PDF document, fill it out, and then bring that form into the correct municipal office to be processed.

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Government Constituents Security Implementation 88

Google Public Sector

APRIL 7, 2023

Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.

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Management Government Government Agency Government Employee 83

Government Technology Insider

OCTOBER 26, 2023

The mass adoption of cloud solutions by government agencies has improved cost management and service delivery but has brought with it some significant security challenges. Implementing Zero Trust has enabled NJJ to secure employees from anywhere, expand service capabilities, and build a more resilient security posture.

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GovLoop

AUGUST 30, 2024

To be efficient and effective, government agencies need interoperable systems that securely connect employees, constituents and partners to the resources they need across the enterprise. The company’s solutions make digital experiences secure and seamless for all users. Federal Chief Technology Officer.

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AWS Public Sector Blog

OCTOBER 3, 2023

Many public sector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Building modern applications in AWS helps customers with increased innovation, speed, reliability, scalability, and security while lowering total cost of ownership (TCO).

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Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

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Google Public Sector

OCTOBER 16, 2023

Underpinning Google products and services – which provide an intuitive, personalized consumer experience – is artificial intelligence and security. AI is delivering great experiences to our users, securely and at global scale at every moment. But governments are not yet meeting citizen expectations. In Dearborn, Mich.,

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Public Sector Government Constituents Security 88

AWS Public Sector Blog

NOVEMBER 23, 2022

At Amazon Web Services (AWS), our customers in government, nonprofit, healthcare, and education have an enduring mission: to improve the lives of their fellow citizens. The organizations responsible for those missions need technologies and solutions that solve challenges rapidly and securely. Use partners to accelerate transformation.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Social Security cards, birth certificates, and proof of disability are crucial for accessing services and applying for housing. Opening their phone, they were able to provide copies of their ID, Social Security card, and even a fully signed copy of their intake forms with the HOPICS case manager who set them up with Kiip.

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Google Public Sector

OCTOBER 19, 2022

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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AWS Public Sector Blog

FEBRUARY 2, 2024

When considering the migration of your legacy applications to a secure, multi-tenant cloud solution, consider the wise words of Albert Einstein, “We cannot solve problems with the kind of thinking we employed when we came up with them.” When seeking a cloud-based ERP solution, security is paramount.

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Google Public Sector

JULY 31, 2023

For instance, agencies can streamline the recruitment process, creating and refining job description information. Automating and improving agency operations. Government agency leaders can use enterprise Search capabilities to help surface relevant information and generate insights.

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AWS Public Sector Blog

MARCH 21, 2024

Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.

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Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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GovLoop

SEPTEMBER 13, 2022

The private sector has set the service bar high, and government agencies are striving to deliver the same level of speed and simplicity that constituents have come to expect elsewhere. Consolidating cloud efforts around a Microsoft environment can help your employees deliver services to citizens securely and seamlessly.

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GovLoop

APRIL 22, 2024

Cobol is Still in Play Some government agencies still run programs based on COBOL, a programming language dating to the 1950s. Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts.

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GovLoop

MARCH 27, 2024

PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. Department of Homeland Security Frank Indiviglio, Chief Technology Officer, National Oceanic and Atmospheric Administration Jim Richberg, Head of Cyber Policy & Global Field CISO, Fortinet James Coyle, U.S. ET/11-11:50 a.m.

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GovLoop

JULY 6, 2023

“Your project may seem simple on paper, but when we add people to the mix, it gets really complicated really fast,” said Chetrice Mosley-Romero, Cybersecurity Program Director for the Indiana Office of Technology and Department of Homeland Security, speaking at a GovLoop virtual event last year. Get employees involved.

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AWS Public Sector Blog

SEPTEMBER 7, 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. For people experiencing homelessness, securing and keeping track of the documents needed for identification and to secure benefits can be a challenge.

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GovLoop

JANUARY 19, 2023

An interview with Kelly McCormick, Federal Account Executive, and Elijio Martinez, Industry Principal for Government, Zoom With the rise of the remote and hybrid workforce, government agencies need to rethink the employee experience. Government agencies recognize that they have a brand problem,” he said.

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GovLoop

JANUARY 29, 2024

PT to hear from government and industry experts about the current threat landscape and what should be on your radar for 2024. You’ll hear from: Beau Houser, Chief Information Security Officer, U.S. However, online forms also bring unique challenges and complexity.

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GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

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Government Technology Insider

FEBRUARY 14, 2023

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

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Government Constituents Implementation Transportation 52

GovLoop

FEBRUARY 24, 2023

Agencies are actively seeking ways to improve the quality of services they provide to both employees and constituents. Greater efficiency, consistency, security, portability and scalability make containers a viable answer for agencies.

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Constituents Security Government Agency Development 52

Google Public Sector

MAY 19, 2022

Download our guidebook to learn how reCAPTCHA Enterprise can help strengthen your website security quickly. of government website traffic being bad bots, according to research by cybersecurity firm Imperva 1. As cyber threats increase, government agencies need a way to safely let constituents access digital services.

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Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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Public Sector Education Public Safety Security 62

Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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Public Sector Leadership Operations Constituents 60

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy.

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Local Government Government Constituents Implementation 52

AWS Public Sector Blog

MAY 15, 2024

From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect.

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GovLoop

JANUARY 31, 2023

PT for our mini virtual summit, as government leaders and industry experts share their insights on how to harness the power of tech and process transformation to make your job easier. All in all, outdated technology can cause your organization an endless number of potential problems. Join us Wednesday, Feb. 15 from 12-2 p.m.

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GovLoop

AUGUST 26, 2024

To support outstanding constituent experiences, government agencies need cyber resiliency, the capacity to bounce back quickly in the face of setbacks. It reaches all aspects of agency [operations]. Resiliency is not a point in time, nor is it a thing.

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GovLoop

JANUARY 4, 2024

PT to hear from government and industry experts about creative ways to boost customer engagement. Specifically, you’ll learn how to: Elevate constituent engagement. Modernize your customer engagement in the current budgetary and security environment. Address challenges around siloed and paper-based processes. Favorite

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GovLoop

DECEMBER 13, 2023

Improve EX From First Day to Last For one federal agency, replacing a cumbersome onboarding process with a DocuSign digital workflow reduced the cycle time for providing access to agency enterprise resources by 62%, Phillips said. After hiring, government agencies constantly engage employees through documents.

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GovLoop

OCTOBER 5, 2022

For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. And whether that involves helping people pay their water bills or allowing law enforcement to preserve crime data, the cost of IT security is worth it, she believes.

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