Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.

Public Sector 86

Public Sector Constituents Security Government Employee 86

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. This operational upgrade will help the department staff benefit from the insights and efficiencies.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

SEPTEMBER 7, 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact.

Government 195

Government Public Sector Social Services Government Agency 195

AWS Public Sector Blog

NOVEMBER 27, 2023

Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution. The original on-premises system was designed for peak usage, which meant that for most of the year, it ate up unnecessary operational costs. Every year, the team has improved operations, simplified the system, and enhanced the user experience.

Public Sector 182

Public Sector Local Government Constituents Operations 182

Government Technology Insider

SEPTEMBER 22, 2023

However, while moving application processes online might seem convenient, it has not been without challenges for the government. A recent study found 55 percent of Americans want online services from government agencies, but only 23 percent actually use them. That’s something we need to change. The first challenge is fraud.

Constituents 59

Constituents Government Agency Budgeting Public Sector 59

AWS Public Sector Blog

MAY 15, 2024

Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.

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Government Implementation Management Government Agency 200

Government Technology Insider

JANUARY 11, 2024

Data has the potential to simplify delivery of public services, boost agency efficiency, and reduce fraud, waste, and abuse while enabling more informed decision making. Furthermore, when information is scattered across agencies, there’s no clear understanding of what constituent data is stored or how it is being used.

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Government Agency Government Constituents Local Government 59

AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

Public Sector 195

Public Sector Sustainability Security Regulations 195

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Translation 81

Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

Constituents 111

Constituents Translation Government Employee Government 111

AWS Public Sector Blog

APRIL 3, 2024

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

Campaign 195

Campaign Local Government Outreach Implementation 195

AWS Public Sector Blog

JANUARY 3, 2024

MVD wanted a solution that would better support expansion to 24/7 call operations, new support functions for digital driver’s license enrollment, and integrate reporting and analytics. This made it difficult for MVD to support increasing customer requirements and introduce new applications.

Public Sector 204

Public Sector Local Government Transportation Communications 204

AWS Public Sector Blog

NOVEMBER 16, 2022

Despite the central role of tax agencies in supporting state economies and local communities, many are challenged with legacy systems that lack flexibility and functionality. Improving government operations. Intelligent document processing and quality control can also optimize government operations.

Public Sector 147

Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

NOVEMBER 23, 2022

Our customers and partners are focusing on advancing the way they deliver critical services, improve the customer experience, build resilience into how they operate, and respond to disruptive events. With over 7,500 government agencies using AWS, we understand the requirements U.S.

Security 130

Security Public Sector Elected Officials Constituents 130

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. It's already making a difference today.

Public Sector 105

Public Sector Constituents Strategic Planning Implementation 105

AWS Public Sector Blog

DECEMBER 16, 2022

Agencies use asset management software and services to monitor, maintain, and control these types of operational assets and equipment. Asset management software can help agencies optimize the quality and utilization of assets throughout their lifecycle, increase productive uptime, and reduce operational costs.

Transportation 130

Transportation Management Constituents Sustainability 130

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Going over budget is not an option.

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Nonprofit Laws Public Policy Development 189

AWS Public Sector Blog

JUNE 26, 2023

These technologies enable government agencies to improve constituent experience and deliver cost-effective services. Bias can also be introduced through the model lifecycle from training to ML operations in production. Additionally, AWS provides Amazon SageMaker for MLOps to incorporate operational best practices.

Public Sector 130

Public Sector Constituents Operations Education 130

Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. The post Boosting Agility for State and Local Government Finance & Budget Offices appeared first on Government Technology Insider.

Local Government 98

Local Government Budgeting Government Public Sector 98

AWS Public Sector Blog

APRIL 17, 2023

The City of Fort St John used AWS to create a “virtual city hall” to deliver government services to their constituents wherever they are; within 10 months, their MyCityHall app was used by over 20% of the city’s population. million residents. Then, AWS helps to implement solutions to close those gaps strategically.

Public Sector 130

Public Sector Local Government Management Education 130

Google Public Sector

APRIL 7, 2023

Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.

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Management Government Government Agency Government Employee 102

Google Public Sector

JULY 31, 2023

And now, with generative AI, we are at an inflection point of how quickly government can advance their operations and mission outcomes. How generative AI will help the public sector Enabling government workers with creative assistance. Automating and improving agency operations.

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Public Sector Security Operations Government Agency 95

AWS Public Sector Blog

MARCH 2, 2023

The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies. Learn more SOMA Global empowers public safety and government agencies to build safer, more resilient communities through modern technology.

Public Sector 130

Public Sector Public Safety Laws Government Agency 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. But governments are not yet meeting citizen expectations. In Dearborn, Mich.,

Public Sector 105

Public Sector Government Constituents Security 105

GovLoop

JANUARY 3, 2023

There was a time when government paid little attention to what we now call “customer experience” (CX). Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience.

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Constituents Government Agency Operations Government 64

GovLoop

SEPTEMBER 28, 2023

As cloud technology has become deeply embedded in the way the government operates, employees need new tools and skills to use it effectively. PT to learn from government and industry experts about how the cloud landscape is reshaping the training needs of government workers in general and IT staff specifically.

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Constituents Engagement Government Agency Development 59

Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

Public Sector 92

Public Sector Education Public Safety Security 92

GovLoop

FEBRUARY 14, 2024

Digital forms have been a welcome replacement for government agencies and constituents alike, but shifting from paper to online processes does come with unique challenges. Hollie Bodiford-Taylor, Office of the Commissioner, Office of the Chief Scientist, Office of Laboratory Safety U.S.,

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Constituents Government Agency Operations Government 64

Google Public Sector

JUNE 26, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Secure AI: What does it mean?

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Public Sector Security Leadership Government Agency 64

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. percent reduction in labor and operational expenditures. percent reduction in labor and operational expenditures.

Constituents 52

Constituents Government Agency Operations Translation 52

AWS Public Sector Blog

JULY 12, 2023

In San Diego, the second largest city in California and the eighth largest county in the nation, The Regional Task F orce on Homelessness (RTFH) serves as the CoC’s lead agency and oversees its HMIS system. By taking advantage of managed services, Bitfocus has reduced their operational costs and can run their services at peak efficiency.

Public Sector 130

Public Sector Housing Coordinator Local Government 130

GovLoop

APRIL 22, 2024

Cobol is Still in Play Some government agencies still run programs based on COBOL, a programming language dating to the 1950s. Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts. Department of Labor.

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Legislation Public Administration Constituents Budgeting 72

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Social Services Public Face 52

American City & Country

SEPTEMBER 23, 2024

Government agencies can leverage real-world data from their communities to improve public acceptance for automated enforcement or other mitigating actions. Share data in easily understandable formats so constituents understand why this is a safety problem and not just an inconvenience.

Laws 110

Laws Public Safety Constituents Operations 110

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. found that most CIOs were optimistic about the ability of AI to free up tech workers from repetitive tasks and streamline agency operations.

Local Government 52

Local Government Government Constituents Implementation 52

Government Technology Insider

OCTOBER 16, 2024

Artificial Intelligence (AI) and automation are transformative technologies for state and local government agencies as they look to improve service delivery and citizen and worker experience. Jenifer Bond (JB): Every agency has a unique set of needs, and how they’ve adopted AI and automation reflects that.

Constituents 52

Constituents Government Employee Local Government Government Agency 52

AWS Public Sector Blog

APRIL 27, 2023

Georgia DHS has built a repeatable architecture and operating model to manage some of the most sensitive applications in the State. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

Public Sector 130

Public Sector Local Government Management Security 130