AWS Public Sector Blog

NOVEMBER 27, 2023

The impact to constituents Covered California’s mission is to increase the number of insured Californians, improve healthcare quality, lower costs, and reduce health disparities through an innovative, competitive marketplace that empowers consumers to choose the health plan and providers that give them the best value.

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Public Sector Local Government Constituents Operations 182

AWS Public Sector Blog

MARCH 21, 2023

This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions. With the help of TensorIoT, Citibot has increased citizen engagement with local government by 94%.

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Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

JANUARY 3, 2024

State and local government agencies in the US are focused on continuously enhancing digital access and in-person experiences for both citizens and employees by meeting people where they are.

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Public Sector Local Government Transportation Communications 204

AWS Public Sector Blog

APRIL 17, 2023

Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. Cloud services State and local leaders recognize that it’s a priority to develop a cloud strategy that supports their missions.

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Public Sector Local Government Management Education 130

Government Technology Insider

JANUARY 11, 2024

Data has the potential to simplify delivery of public services, boost agency efficiency, and reduce fraud, waste, and abuse while enabling more informed decision making. Many state and local governments still rely on legacy technology to collect data and analyze financial information. Ready to maximize the value of your data?

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Government Agency Government Constituents Local Government 59

AWS Public Sector Blog

APRIL 3, 2024

Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. Read more about AWS for state and local government: Iowa Workforce Development West Virginia Office of Technology Kansas Department of Labor You saved my life today.'”

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Campaign Local Government Outreach Implementation 195

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

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Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

NOVEMBER 16, 2022

Getting started in AI and ML for government agencies. As tax agencies embark on their intelligent automation journey, they may want to consider taking a small step first. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

SEPTEMBER 7, 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Having a digital locker allows different government programs to work with their constituents to safely store the documents they need as they work to end their homelessness.

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Government Public Sector Social Services Government Agency 195

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy.

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Local Government Government Constituents Implementation 52

GovPilot

SEPTEMBER 14, 2023

Citizens have the right to make decisions and choices in their government that impact their own lives. Local governments are institutions designed to serve citizens by realizing their decisions and making the community better fit the vision of citizens.

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Government Agency Strategic Planning Government Constituents 52

AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. How data-driven technology helps law enforcement agencies improve constituent outcomes. Amazon Rekogniton Developer Guide.

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Coordinator Public Sector Constituents Government 130

AWS Public Sector Blog

DECEMBER 16, 2022

With the huge federal investment in our water, transportation, and public assets, government agencies are moving towards more advanced practices and investment prioritization. Cybersecurity and business continuity Agencies need to protect asset data from cybersecurity threats.

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Transportation Management Sustainability Constituents 130

AWS Public Sector Blog

JULY 12, 2023

In San Diego, the second largest city in California and the eighth largest county in the nation, The Regional Task F orce on Homelessness (RTFH) serves as the CoC’s lead agency and oversees its HMIS system. Do you have questions about how AWS can help your government agency provide innovative services for constituents?

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Public Sector Housing Coordinator Local Government 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Public Sector Education Government Agency Constituents 115

Google Public Sector

OCTOBER 16, 2023

In our post-pandemic society, the majority of individuals anticipate higher technology use and expect improved digital services from their government. But governments are not yet meeting citizen expectations. Government agencies face procurement roadblocks when it comes to investing in transformational technologies.

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Public Sector Government Constituents Security 106

Google Public Sector

OCTOBER 19, 2022

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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Government Government Agency Public Sector Constituents 98

Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. You’ll hear from top government officials as well as Google experts about how to approach the intersection of AI and security in the public sector.

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Public Sector Operations Security Local Government 111

AWS Public Sector Blog

APRIL 27, 2023

Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub. Learn more about how the Georgia DHS migrated their mission-critical services to AWS in the on-demand session recording from re:Invent 2022.

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Public Sector Local Government Management Security 130

AWS Public Sector Blog

MARCH 2, 2023

The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies. Learn more SOMA Global empowers public safety and government agencies to build safer, more resilient communities through modern technology.

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Public Sector Public Safety Laws Government Agency 130

Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

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Public Sector Education Public Safety Security 94

Government Technology Insider

OCTOBER 16, 2024

Artificial Intelligence (AI) and automation are transformative technologies for state and local government agencies as they look to improve service delivery and citizen and worker experience. The key to quantifying the benefits is by forging partnerships between state and local governments and industries.

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Constituents Government Employee Local Government Government Agency 52

Government Technology Insider

APRIL 27, 2023

Across the country – from New York to Arizona and from Ohio to California – state and local governments are investing in the technology and solutions to deliver the next generation of services to constituents. For agencies looking to capitalize on their digital transformation investments , Wilson has some important advice. “To

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Constituents Local Government Social Services Leadership 52

GovLoop

DECEMBER 8, 2022

We do still have a lot of our constituents that are in fear of trying things out.”. For example, some government agencies required multiple multifactor authentications to access services. This article appears in our “ Guide to Building Constituent Engagement.” Complexity is another factor, she said.

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Outreach Constituents Nonprofit Engagement 59

GovLoop

MARCH 27, 2024

PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. PT to learn from government and industry leaders about how government agencies can do better job at training and retaining their workforce. Join us online Monday, April 15 at 4 p.m. ET/11-11:50 a.m.

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Budgeting Constituents Development Public Sector 80

Google Public Sector

AUGUST 15, 2023

For those joining us from the public sector, there will be great opportunities to learn how our latest advances at the intersection of AI and security can advance the mission, improve operations, and enhance constituent services.

Public Sector 80

Public Sector Education Public Safety Security 80

Government Technology Insider

MAY 1, 2023

Like many organizations today, state and local governments struggle to build and retain the skilled workforce they need to keep delivering essential services to constituents. However, it is possible to build the workplace of the future within the strictures of government.

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Local Government Constituents Government Agency Government 52

AWS Public Sector Blog

FEBRUARY 10, 2023

However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. See more Health and Human Services Cloud Resources here.

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Outreach Public Sector Campaign Communications 130

AWS Public Sector Blog

JANUARY 31, 2024

AI and ML empower transportation agencies to extract valuable insights from their raw data collected using IoT devices like sensors and cameras, enhancing the quality of services.

Transportation 195

Transportation Public Sector Accountability Implementation 195

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

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Government Employee Constituents Leadership Security 59

Google Public Sector

SEPTEMBER 27, 2023

At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. You’ll hear from top government officials as well as Google experts about how to approach the intersection of AI and security in the public sector.

Public Sector 71

Public Sector Operations Security Local Government 71

Government Technology Insider

FEBRUARY 14, 2023

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

Government 52

Government Constituents Implementation Transportation 52

GovPilot

FEBRUARY 14, 2024

In the limited budgets afforded to government agencies , officials may find difficulty in assessing where funds need to be allocated. Local governments center their concerns around the prosperity and success of their community but these efforts may be short-sighted.

Transportation 52

Transportation Social Services Local Government Budgeting 52

GovLoop

OCTOBER 5, 2022

For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. Here are her suggestions to keep government agencies cyber-secure. In August 2019, 23 local governments, from one end of Texas to another, were hit by ransomware.

Laws 52

Laws Local Government Security Government Employee 52

Community and Economic Development Program of UNC

JANUARY 17, 2023

The success of efforts to improve healthy food access will depend on coordinated action from state and local government agencies, community development organizations, charitable foundations, the supermarket industry and others (emphasis in the original).”.

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Economic Development Community Development Laws Development 76

Government Technology Insider

DECEMBER 9, 2021

The COVID-19 pandemic has certainly accelerated digital transformation efforts for state and local governments, helping them to capitalize on long-held plans to improve citizen access to government programs and information through technology. These will be presented to constituents in everyday language that avoids IT buzzwords.

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Constituents Security Implementation Government 52

Google Public Sector

JUNE 29, 2020

The service lets people interact in real time to offer immediate assistance to constituents with questions about eligibility, filing claims, and more. Several state and local government websites, as well as healthcare providers, are turning to Google Cloud for our CDN offering for this very reason.

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Social Services Government Constituents Supervision 52