AWS Public Sector Blog

FEBRUARY 2, 2024

Including state leadership as part of the team from the up-front planning through implementation ensures alignment in making the change. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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Operations Local Government Security Public Sector 189

Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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Constituents Translation Government Employee Government 105

AWS Public Sector Blog

APRIL 17, 2023

The City of Fort St John used AWS to create a “virtual city hall” to deliver government services to their constituents wherever they are; within 10 months, their MyCityHall app was used by over 20% of the city’s population. Public sector leaders across the country and around the world use AWS to implement their cloud strategies.

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AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. In addition to the EDP and SEDT, Urban uses Lambda to implement a number of capabilities, including automating data quality checks , running microsimulation models , and expanding access to confidential data.

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AWS Public Sector Blog

NOVEMBER 16, 2022

A commissioned Forrester Total Economic Impact study indicates organizations can improve productivity and reduce costs by 50 percent by implementing AI into their document pipelines. Getting started in AI and ML for government agencies. Develop AI implementation guidelines that include transparency of algorithms used.

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Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government. It's already making a difference today.

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Government Technology Insider

JANUARY 5, 2023

Town of Gilbert, Arizona embraced this model of self-service and began modernizing its services by digitizing it’s government forms. Before the town began this digitization process, constituents would have to print out a PDF document, fill it out, and then bring that form into the correct municipal office to be processed.

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Government Technology Insider

MARCH 30, 2023

Digital transformation and modernization activities were fast-tracked across the public sector to allow government agencies to operate at full capacity under unusual circumstances. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. Refactor the Amazon Cognito identity pool to protect the government UI (map view) with a sign-in page.

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Coordinator Public Sector Constituents Government 130

Google Public Sector

OCTOBER 19, 2022

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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AWS Public Sector Blog

JUNE 26, 2023

These technologies enable government agencies to improve constituent experience and deliver cost-effective services. You can implement human review of ML predictions, including review and verification, when using Amazon Augmented AI (A2I). In education , ML is transforming teaching, learning, and research.

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Public Sector Constituents Operations Education 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. Download the Study 1.

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Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. These use cases explored using AI in new ways to address very old problems.

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Google Public Sector

OCTOBER 16, 2023

In our post-pandemic society, the majority of individuals anticipate higher technology use and expect improved digital services from their government. But governments are not yet meeting citizen expectations. Government agencies face procurement roadblocks when it comes to investing in transformational technologies.

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Public Sector Government Constituents Security 88

Government Technology Insider

OCTOBER 16, 2024

Artificial Intelligence (AI) and automation are transformative technologies for state and local government agencies as they look to improve service delivery and citizen and worker experience. Avaya recently worked with a large local government agency that serves millions of students.

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AWS Public Sector Blog

JULY 12, 2023

In San Diego, the second largest city in California and the eighth largest county in the nation, The Regional Task F orce on Homelessness (RTFH) serves as the CoC’s lead agency and oversees its HMIS system. Do you have questions about how AWS can help your government agency provide innovative services for constituents?

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GovLoop

JULY 6, 2023

Getting employees directly involved not only has the potential to ease their concerns, but also provides critical input to help ensure the implementation will actually achieve the results intended and perform as expected,” writes Lin Grensing-Pophal at the Society for Human Resource Management. A common use case is password changes.

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GovLoop

JANUARY 3, 2023

There was a time when government paid little attention to what we now call “customer experience” (CX). Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience.

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Government Technology Insider

FEBRUARY 14, 2023

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

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AWS Public Sector Blog

JANUARY 31, 2024

AI and ML empower transportation agencies to extract valuable insights from their raw data collected using IoT devices like sensors and cameras, enhancing the quality of services. Conclusion In the rapidly evolving landscape of AI and ML, organizations often face challenges in swift adoption.

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Google Public Sector

JULY 31, 2023

For instance, agencies can streamline the recruitment process, creating and refining job description information. Automating and improving agency operations. Government agency leaders can use enterprise Search capabilities to help surface relevant information and generate insights.

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Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. The implementation of this innovative platform transformed an arduous process that once consumed up to eight hours per request into a matter of minutes.

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Constituents Government Agency Operations Translation 52

Google Public Sector

MAY 19, 2022

of government website traffic being bad bots, according to research by cybersecurity firm Imperva 1. As cyber threats increase, government agencies need a way to safely let constituents access digital services. Cyber threats on the rise In 2021, the United States saw 40.5% References: 1.

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Government Technology Insider

MAY 23, 2024

However, government agencies need to ask if they’ve made the right investments in the cloud over the last few years and if, as AI begins to play more of a role in workflows, they need to make any adjustments. last year, government agencies have been turning to technology to help the unhoused.

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GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

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Government Employee Constituents Leadership Security 59

Government Technology Insider

OCTOBER 26, 2023

The mass adoption of cloud solutions by government agencies has improved cost management and service delivery but has brought with it some significant security challenges. Implementing Zero Trust has enabled NJJ to secure employees from anywhere, expand service capabilities, and build a more resilient security posture.

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Security Public Sector Constituents Implementation 59

GovLoop

AUGUST 30, 2024

To be efficient and effective, government agencies need interoperable systems that securely connect employees, constituents and partners to the resources they need across the enterprise. To do that, they need identity management to be rooted into centralized policy engines. Policy-based access control helps here. “We

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Security Management Constituents Implementation 52

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service.

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Public Sector Leadership Operations Constituents 60

Government Technology Insider

MAY 1, 2023

Like many organizations today, state and local governments struggle to build and retain the skilled workforce they need to keep delivering essential services to constituents. However, it is possible to build the workplace of the future within the strictures of government.

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Government Technology Insider

DECEMBER 9, 2021

Jim Weaver: Leveraging state government, university, and private industry, as part of the IT Strategy Board, we have established a Digital Transformation Committee that has developed a strategy with key goals to be achieved. And, by constituents, I mean businesses and visitors to our state, as well as residents.

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GovLoop

JANUARY 18, 2023

Tara Dawson McGuinness describes her work as sitting at the intersection of policy creation, implementation, and citizen and community voices. Ensuring that government policies and programs lead to meaningful change in the lives of constituents. She also led the effort to sign up Americans for health care through Healthcare.gov.

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Constituents Public Policy Nonprofit Government 52

Google Public Sector

JUNE 29, 2020

Our Rapid Response Virtual Agent program can help agencies quickly develop and implement customized Contact Center AI virtual agents to respond to customers’ questions over chat, voice, and social channels—and deliver that information 24/7. And the Virtual Phone Agent is answering 40,000 calls per day during after-hours.

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Social Services Government Constituents Supervision 52

Google Public Sector

JULY 31, 2023

For instance, agencies can streamline the recruitment process, creating and refining job description information. Automating and improving agency operations. Government agency leaders can use enterprise Search capabilities to help surface relevant information and generate insights.

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AWS Public Sector Blog

AUGUST 31, 2023

But now is the time for state and local government agencies to act quickly and think strategically about their approach to building a resilient WOS strategy. Establish the appropriate governance model For the most part, when it comes to implementing a WOS approach to cybersecurity, there are two main mechanisms: bottom-up and top-down.

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Implementation Sustainability Local Government Security 200

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. We are now bringing this capability to government clouds including GCCH and DOD.

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AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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Public Sector Sustainability Security Regulations 195