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When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. Civic tech makes it easier for people to interact with government agencies.
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how you can also create positive project outcomes with your online community engagement platform of choice.
It’s good business' " One of the many regrets I have is not getting a PhD in planning. My intended thesis was around urbanplanning and civic participation and engagement, because local land use issues are the issue most likely to get people involved in local civic affairs, other than having children and being involved in education issues.
Rational planning is pretty static at least to me, with constrained scopes and less willingness to change approaches and recommendations as new information is uncovered. Once too, I misheard a presentation at a conference, and I thought the presenter said she applies "graphic design" approaches to urbanplanning.
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