Remove Constituents Remove Engagement Remove Supervision
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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

This robust technology has been coined as intelligent automation or hyper-automation , and it can work alongside humans to perform work or operate in the background without human supervision. Tax agencies are streamlining the customer experience with chatbots, virtual assistants, intelligent contact centers, and personalization.

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Reimagining government social services in the COVID-19 era

Google Public Sector

The service lets people interact in real time to offer immediate assistance to constituents with questions about eligibility, filing claims, and more. For governments to serve all their constituents, they have to be able to make user experiences engaging and productive—no matter the device.