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How data-driven technology helps law enforcement agencies improve constituent outcomes  

AWS Public Sector Blog

To discuss how law enforcement agencies are using new technology to improve constituent outcomes, Amazon Web Services (AWS) recently hosted a webinar featuring a panel of experts. Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

The public sector faces unique challenges that demand innovative solutions to improve productivity and service delivery. This capability is crucial for effective public sector planning and decision-making. This capability is crucial for effective public sector planning and decision-making.

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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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How to Deliver High-Quality Omnichannel Constituent Experiences

GovLoop

In the private sector, it’s often said that if you don’t take care of your customers, somebody else will. In the public sector, it’s a different story because constituents typically cannot turn to a competitor if an agency fails to deliver quality services.

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Improving constituent experience using AWS-powered generative AI chatbots

AWS Public Sector Blog

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Contact the AWS Public Sector Team to learn more. Amazon Lex processes this chat as an utterance.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The selected startups are focused on a wide range of solutions for first responders, emergency services, corrections, and other public safety agencies. The company’s innovative career readiness platform features the Whole Learner Framework, which focuses on engagement and personalized learning.

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Lessons From State and Local Experts

GovLoop

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.