AWS Public Sector Blog

NOVEMBER 29, 2022

Pictured: Max Peterson, vice president of Amazon Web Services (AWS) worldwide public sector; Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space; and Matthew C. Max also shared news and announcements that can help public sector organizations reimagine what’s possible in how they deliver on their missions.

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Google Public Sector

OCTOBER 19, 2023

The impact of generative AI for the public sector can be groundbreaking. In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Our partnership with Kiip is changing the way people in Los Angeles engage with the homeless response system by empowering individuals with a resource to store their most vital documents securely,” said Ben Kay, Associate Director of HOPICS for Access and Triage. Reach out to the AWS Public Sector team.

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Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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Google Public Sector

OCTOBER 16, 2023

And it’s what’s led to my joining Google Public Sector shortly after it was formed in July of 2022. Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate.

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AWS Public Sector Blog

SEPTEMBER 25, 2023

Fostering innovation means creating the right environment with supporting processes that enable university researchers, students, and external partners to engage effectively. Innovation is essential in developing solutions that address global sustainability challenges.

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AWS Public Sector Blog

JUNE 6, 2024

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. Unifying data sources to gain a more complete picture of football fans Pitt knew they wanted to start with a project focused on enhancing fan engagement.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more. Some partners you’ll find in the Expo include Pearson , Zscaler , Pluralsight, and Udemy to name a few.

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AWS Public Sector Blog

APRIL 17, 2023

Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. Public sector customers are using AWS to digitally transform their citizen engagement and service delivery management applications. million residents. million residents.

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AWS Public Sector Blog

FEBRUARY 2, 2024

Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state. Improving project success Ensuring project success takes a commitment from the top and an engaged, experienced team.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. OMNIA Partners Public Sector – OMNIA offers public sector agencies various cooperative purchasing contract options for using AWS directly for cloud-based services.

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AWS Public Sector Blog

DECEMBER 3, 2024

CentralSquare encourages public safety agencies to engage with their team to learn more about their cloud offerings and chart their own migration path. Learn more about AWS for Justice and Public Safety. Interested in learning how these solutions can help you transform your JPS operations?

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AWS Public Sector Blog

NOVEMBER 23, 2022

This is changing the way we engage as a society. So how can public sector organizations approach this new dynamic, and how can AWS support their missions? Many public sector organizations rely on partners to upgrade and update their technology to advance their missions. Use partners to accelerate transformation.

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AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. Reach out to the AWS Public Sector Team today.

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AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Contact the AWS Public Sector Team to learn more. See more Health and Human Services Cloud Resources here.

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AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. Contact the AWS Public Sector Team to learn more.

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Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. From "Nice-to-Have" to "Must-Have" "Artificial intelligence in the public sector is more than wishful thinking," says Karen Dahut, CEO of Google Public Sector.

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AWS Public Sector Blog

DECEMBER 15, 2022

Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. How AWS can help improve constituent services. Figure 1: Modernized proactive outreach for departments of motor vehicles.

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AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Business level architecture for returned mail processing and constituent outreach 1. Contact the AWS Public Sector Team to learn more.

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AWS Public Sector Blog

JULY 21, 2022

Get inspired by public sector leaders and peers. The IMAGINE 2022 conference will gather inspiring leaders from the education and state and local government space to share insights and success stories about leveraging data and the latest technology innovations for constituents, students, and communities.

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AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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AWS Public Sector Blog

JULY 12, 2023

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Do you have questions about how AWS can help your government agency provide innovative services for constituents?

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Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

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AWS Public Sector Blog

MARCH 15, 2023

Nonprofit innovators from across the country led live sessions for other nonprofit leaders about how they’re innovating with cloud technology and engaging their communities. Chelsea and Francessca also spoke to the importance of cross-sector collaboration. Want more in-person public sector content?

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AWS Public Sector Blog

OCTOBER 20, 2022

Solving for national scale opportunities requires long-term thinking—across data, applications, research, innovation, and citizen outcomes,” said Rahul Sharma, president of India public sector at AWS, as he opened the keynote at the AWS Summit New Delhi. Helping the public sector deliver modernized citizen services. “As

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AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases. Customer relationship management (CRM) systems are an important part of this process.

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AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Section 1: The User Interface Layer is the part of the solution that end users engage with.

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AWS Public Sector Blog

JUNE 19, 2023

From July 11-12, 2023 in Sacramento, CA, leaders from across state and local government and education will gather to learn more about how to transform public services to deliver for students, constituents, and communities. Will we see you there? Register now for the IMAGINE 2023 conference in Sacramento. Check out the full schedule.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Every interaction a citizen has with government is an opportunity to enhance the customer experience with rich citizen engagement and direct lines of feedback. Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

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AWS Public Sector Blog

APRIL 27, 2023

In addition, Sreeji recommends gaining an independent point of view, like engaging a third-party auditor early in the planning process. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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AWS Public Sector Blog

AUGUST 9, 2023

Contact the AWS Public Sector Team to learn more. Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub. See more Health and Human Services Cloud Resources here.

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AWS Public Sector Blog

FEBRUARY 10, 2023

The effectiveness of the process, including engagement and response rates, are tracked and displayed in a QuickSight dashboard. An example of the reporting dashboard in QuickSight showing metrics on engagement and response rates. Engage the Address Update Wizard and test the QuickSight dashboard: a. Set up Amazon Athena: a.

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GovLoop

DECEMBER 2, 2022

The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. The Best in Gov Virtual Summit on Dec. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m. ET/10:30 a.m. -12

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AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. Going over budget is not an option.

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Google Public Sector

APRIL 21, 2023

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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