GovLoop

DECEMBER 9, 2022

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Building Engagement Through Trust.

Constituents 59

Constituents Social Media Communications Engagement 59

AWS Public Sector Blog

MARCH 21, 2023

This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions. With the help of TensorIoT, Citibot has increased citizen engagement with local government by 94%.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

GovLoop

DECEMBER 2, 2022

Constituent engagement isn’t all that different from consumer experience, says Vance Clipson, of Nuance Communications. There are more and more constituents out there putting demand on government. In engaging the community, “trust is a big issue,” Clipson said. Automation for Easy Interaction. But voice can do more.

Constituents 59

Constituents Engagement Outreach Government Agency 59

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. License: CC BY-SA 4.0

Outreach 130

Outreach Public Sector Engagement Constituents 130

GovLoop

FEBRUARY 10, 2023

More constituents than ever expect efficient digital outreach and service options. That means it’s time to strategize on how you can boost your citizen engagement. Specifically, you’ll learn: Five strategies for increasing customer engagement. Join us online Wednesday, Feb. 22, at 2 p.m.

Engagement 52

Engagement Social Media Constituents Outreach 52

GovLoop

DECEMBER 6, 2022

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

MAY 18, 2023

For San Francisco to engage its diverse population, it needs to focus on accessibility. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. This article appears in our “ Guide to Building Constituent Engagement.”

Engagement 59

Engagement Outreach Campaign Constituents 59

GovLoop

DECEMBER 2, 2022

For San Francisco to engage its diverse population, it needs to focus on accessibility. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. This article appears in our “ Guide to Building Constituent Engagement.”

Engagement 59

Engagement Outreach Campaign Constituents 59

GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

GovLoop

JANUARY 31, 2023

You’ll explore: Case studies about constituent engagement from San Francisco, Oklahoma, San Antonio and North Carolina.

Constituents 52

Constituents Outreach Engagement Local Government 52

GovLoop

DECEMBER 8, 2022

We do still have a lot of our constituents that are in fear of trying things out.”. Taylor’s office is tackling that last piece and has been working since the spring to assemble an outreach and engagement team. This article appears in our “ Guide to Building Constituent Engagement.” Get the guide.

Constituents 59

Constituents Outreach Nonprofit Engagement 59

AWS Public Sector Blog

JULY 12, 2023

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Do you have questions about how AWS can help your government agency provide innovative services for constituents?

Public Sector 130

Public Sector Housing Coordinator Local Government 130

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

GovLoop

JUNE 4, 2024

When constituents receive the same level of service and convenience from government as the private sector offers — whether dealing with garbage collection, fishing licenses or social services benefits — people tend to think well of government. Technology has become oxygen,” explained Dilley. It’s no longer optional.”

Constituents 40

Constituents Local Government Outreach Engagement 40

Social Pinpoint

DECEMBER 5, 2022

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

AWS Public Sector Blog

AUGUST 9, 2023

Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

Public Sector 130

Public Sector Accountability Management Constituents 130

GovLoop

AUGUST 30, 2024

Although not everyone is comfortable with artificial intelligence, AI/ML solutions that fuse and analyze data for public outreach are safe, and eventually more agencies will welcome generative AI, Ainsbury said. Just because [some] aspect of AI/ML might be scary …, there are other aspects of AI/ML that are ripe for the picking.”

Outreach 52

Outreach Constituents Engagement Budgeting 52

AccessE11

FEBRUARY 20, 2024

In the current landscape of municipal management, the shift towards digital engagement tools for managing citizen feedback has become increasingly crucial. Citizens are looking for ways to engage with their local governments that align with their daily use of technology.

Local Government 52

Local Government Engagement Social Media Management 52

GovLoop

MAY 15, 2023

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. Get the guide Favorite

Social Media 59

Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First. Get the Guide.

Social Media 59

Social Media Communications Accountability Constituents 59

AWS Public Sector Blog

NOVEMBER 29, 2022

Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. The John F.

Nonprofit 246

Nonprofit Public Sector Outreach Constituents 246

Public Policy Blog

JANUARY 12, 2016

and making it possible for them to engage, respond, and share the President’s speech themselves in new and different ways.” And finally, keep engaging with the White House: We’re listening” (Goldman). Creating opportunities for engagement after the State of the Union. We’ll be reaching people where they are?—?and

Social Media 40

Social Media Housing Engagement Accountability 40