Constituents Engagement Legislation 
GovLoop
AUGUST 4, 2022
Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.
The Stoop (NYU Furman Center)
FEBRUARY 13, 2024
Top New York City officials urged state leaders in Albany to provide the necessary funding and legislative support to build additional housing as the city contends with its worst housing crunch in over 50 years. "We ” Without New York City residents on board, she added, these legislative packages will not have their intended effect. .”
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The Stoop (NYU Furman Center)
NOVEMBER 28, 2023
But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning. Suburban legislators strongly opposed Hochul’s statewide plan last year.
GovLoop
APRIL 18, 2024
Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. ” For more ideas about how to make the case for modernization that agency leaders and legislators find compelling, download it here: Get the guide Photo illustration by Kaitlyn Baker and Julia Blurton-Jones for GovLoop Favorite
GovLoop
APRIL 5, 2024
In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. But as organizations improve how they engage with us, “we begin over time to really see the government as confident, as capable, as an entity here to help us,” he said.
GovLoop
APRIL 9, 2024
It’s a broad yet targeted strategy, and it breaks down into what Lee calls “four phases of communication” that trace the employee experience: awareness, consideration, decision, and engagement and retention. Engagement rates jumped by 64% — in part, because ODOT analyzed data to understand what resonated with its audience.
GovLoop
DECEMBER 18, 2023
Insights to Outcomes Agencies have real constraints that impact employee engagement and satisfaction. Legacy infrastructure and IT, and legislative and regulatory mandates, can pose problems for mission-oriented government employees. Beyond Surveys On the surface, an employee engagement survey is a poor measure of EX.
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