GovLoop

AUGUST 4, 2022

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.

Constituents 59

Constituents Strategic Planning Budgeting Legislation 59

GovLoop

AUGUST 8, 2024

As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. That means you must implement security measures that protects sensitive data from unauthorized access. Have you strategized and budgeted for enhanced security?

Community Engagement 98

Community Engagement Constituents Budgeting Security 98

GovLoop

NOVEMBER 28, 2022

Positive engagement is crucial for citizens’ trust in government and affirms the contract between the government and their constituents. That piece is really, really important,” said Red Hat’s Kevin Tunks, who helps agencies revamp their engagement capabilities. Transforming Engagement Channels. Get the Guide.

Engagement 59

Engagement Constituents Implementation Government 59

GovLoop

JUNE 6, 2024

Improving public trust and engagement doesn’t happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 52

Outreach Engagement Constituents Campaign 52

Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. By the end of the book, you’ll have insights to help your organization get started with a successful and responsible implementation of AI.

Public Sector 111

Public Sector Security Constituents Transportation 111

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. It's already making a difference today.

Public Sector 105

Public Sector Constituents Strategic Planning Implementation 105

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The AWS whitepaper Disaster recovery options in the cloud describes how the architecture can be extended to implement disaster recovery.

Public Health 200

Public Health Accountability Leadership Management 200

AWS Public Sector Blog

SEPTEMBER 25, 2023

Collaborating with industry can in turn accelerate innovation through to practical implementation. Fostering innovation means creating the right environment with supporting processes that enable university researchers, students, and external partners to engage effectively.

Sustainability 204

Sustainability Education Public Sector Stewardship 204

Google Public Sector

APRIL 21, 2023

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies.

Constituents 111

Constituents Translation Government Employee Government 111

AWS Public Sector Blog

FEBRUARY 2, 2024

Improving project success Ensuring project success takes a commitment from the top and an engaged, experienced team. Including state leadership as part of the team from the up-front planning through implementation ensures alignment in making the change. Have you identified your stakeholders?

Operations 189

Operations Local Government Security Public Sector 189

AWS Public Sector Blog

APRIL 17, 2023

Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. Public sector customers are using AWS to digitally transform their citizen engagement and service delivery management applications. million residents.

Public Sector 130

Public Sector Local Government Management Education 130

GovLoop

JUNE 14, 2024

From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents. This person will push the envelope to find innovative ways to share their message while keeping employees and stakeholders engaged.

Government 102

Government Public Service Communications Constituents 102

AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Conclusion State Medicaid agencies can support their members and staff in the face of staffing shortages by implementing automated outbound calls to support Medicaid unwinding.

Campaign 130

Campaign Outreach Public Sector Constituents 130

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. Going over budget is not an option.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

GovLoop

MAY 18, 2023

For San Francisco to engage its diverse population, it needs to focus on accessibility. We’re now figuring out all that’s involved in implementing those recommendations,” she said. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community.

Engagement 59

Engagement Outreach Campaign Constituents 59

GovLoop

DECEMBER 2, 2022

For San Francisco to engage its diverse population, it needs to focus on accessibility. We’re now figuring out all that’s involved in implementing those recommendations,” she said. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community.

Engagement 59

Engagement Outreach Campaign Constituents 59

AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. The AWS Cloud Journey.

Local Government 130

Local Government Public Sector Education Constituents 130

GovLoop

DECEMBER 6, 2022

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Business level architecture for returned mail processing and constituent outreach 1. See more Health and Human Services Cloud Resources here.

Outreach 130

Outreach Public Sector Constituents Campaign 130

GovLoop

OCTOBER 26, 2023

It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans. Government employees don’t operate in a vacuum.

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. A commissioned Forrester Total Economic Impact study indicates organizations can improve productivity and reduce costs by 50 percent by implementing AI into their document pipelines.

Public Sector 147

Public Sector Local Government Supervision Operations 147

GovLoop

JULY 3, 2023

Externally, a coherent and deliberate approach to identity can help drive improved constituent engagements, meeting rising citizen expectations around their government encounters. Data accuracy: Data drives security; information about devices and end users can be used to design and implement identity-based safeguards.

Security 95

Security Government Management Coordinator 95

Google Public Sector

OCTOBER 16, 2023

Our partners help local, state, and federal agencies define their technological needs and curate solutions that leverage their existing technology investments and create new opportunities via modern digital tools to better serve their constituents. In Dearborn, Mich.,

Public Sector 105

Public Sector Government Constituents Security 105

GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Skowera thinks that implementing new technologies is like constructing a new building. “I

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. For this reason, CiviCRM typically advises new users to work with an implementation partner to deploy it. Conclusion and next steps Most nonprofits maintain data about their donors, members, beneficiaries, and constituents.

Nonprofit 162

Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

NOVEMBER 1, 2022

Every interaction a citizen has with government is an opportunity to enhance the customer experience with rich citizen engagement and direct lines of feedback. Consider the following opportunities for additional security controls: Implement your own domain name for Amazon CloudFront to support TLSv1.1+.

Coordinator 130

Coordinator Public Sector Constituents Government 130

American City & Country

AUGUST 28, 2024

To effectively navigate the fiscal cliff, municipalities can implement the following combination of measures: Leverage technology : Adopt technological solutions to streamline operations, improve efficiency and reduce costs. Regularly publish detailed financial reports, hold public forums, and engage the community in budget discussions.

Government 97

Government Budgeting Public Sector Sustainability 97

GovLoop

APRIL 18, 2024

The objective is to implement strategies that effect and control change and help people adapt to it. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. What is Change Management? 6 Steps to Success But great rewards are possible with effective change management.

Legislation 105

Legislation Public Face Government Employee Leadership 105

AWS Public Sector Blog

JULY 12, 2023

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Do you have questions about how AWS can help your government agency provide innovative services for constituents?

Public Sector 130

Public Sector Housing Coordinator Local Government 130

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Social Services Public Face 52

Google Public Sector

OCTOBER 16, 2023

Jay Marwaha, Founder and CEO, Syntasa Burwood Group , a leading systems integrator, and winner of Google Cloud Partner of the Year 2023 for the US Education market partnered with Google to implement Cloud Lab, an automated resource provisioning solution, at a large research university in Illinois.

Public Sector 113

Public Sector Education Government Agency Constituents 113

Government Technology Insider

FEBRUARY 14, 2023

Filling out paper forms can be a confusing and time-consuming process for constituents. Chamber of Commerce Technology Engagement Center (C_TEC), in 2021 constituents spent 10.5 Since paper forms take longer to process than digital forms, constituents are therefore waiting longer to receive the services and funds they need.

Government 52

Government Constituents Implementation Transportation 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

Government Employee 59

Government Employee Constituents Leadership Security 59

GovLoop

AUGUST 27, 2024

Lacking unified channels and data sources: Fragmented experiences across communication channels can discourage public engagement and require employees to duplicate tasks as they move through multiple systems to support the public’s information needs. The solution?

Constituents 52

Constituents Communications Implementation Engagement 52

GovPilot

NOVEMBER 30, 2023

Local government officials serve as the backbone of community governance, holding the responsibility of representing the interests of their constituents and overseeing the functioning of local administrative affairs.

Constituents 52

Constituents Local Government Budgeting Implementation 52

GovLoop

JULY 31, 2023

The choice of a new platform, app or automation must be driven by the value for constituents and how well-suited the new technology is to their abilities and needs. As you analyze the issues your CX upgrade will address, think about your constituents’ everyday lived experiences. It’s entirely possible.

Constituents 52

Constituents Coordinator Implementation Management 52